- Position Title
- LEAD MEDICAL SUPPORT ASSISTANT
- Agency
- Veterans Health Administration
- Announcement Number
- CBTF-12709344-25-JLD-Bravo Opens in new window
- Open Period
- Thursday, March 13, 2025 to Thursday, March 27, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Thank you for your interest in the LEAD MEDICAL SUPPORT ASSISTANT position with the Department of Veteran's Affairs. We will evaluate your resume and responses to this Assessment Questionnaire to determine if you are qualified for this position. Your responses are subject to verification and must be clearly supported by your resume and other supporting documents.
BASIC REQUIREMENTS - The basic requirements for employment as a VHA LEAD MEDICAL SUPPORT ASSISTANT are prescribed by statute in 38 U.S.C. 7402(b)(9), as amended by section 205 of Public Law 106-419, enacted November 1, 2000. To qualify for appointment as a LEAD MEDICAL SUPPORT ASSISTANT in VHA, all applicants must meet the following:
Select “Yes” or “No” to the following question(s).
1.
English Language Proficiency.
Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. ? 7403(f).
Are you proficient in spoken and written English?
Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. ? 7403(f).
Are you proficient in spoken and written English?
2.
Citizenship. Citizen of the United States. (Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3
Do you meet the above requirements for the LEAD MEDICAL SUPPORT ASSISTANT? (NOTE: Applicants must demonstrate above requirements in their application and supporting documentation)
Do you meet the above requirements for the LEAD MEDICAL SUPPORT ASSISTANT? (NOTE: Applicants must demonstrate above requirements in their application and supporting documentation)
3.
Experience and Education.
Experience. Six months experience of clerical, office, [customer service], or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
OR,
Education. One year above high school
OR,
Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
Do you meet the above basic requirements for the Lead Medical Support Assistant position? (NOTE: Applicants must demonstrate above requirements in their application and supporting documentation)
Experience. Six months experience of clerical, office, [customer service], or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position
OR,
Education. One year above high school
OR,
Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
Do you meet the above basic requirements for the Lead Medical Support Assistant position? (NOTE: Applicants must demonstrate above requirements in their application and supporting documentation)
4.
GRADE DETERMINATION GS-07 To qualify at this grade level, you must meet the following;
Experience: One year of experience equivalent to the GS-6 grade level.
GS-06 experience would include:
Coordination of Advanced MSA assignments and workflow found in an interdisciplinary unit.
Daily workload assessments, assigning work, and assuring proper
staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings.
Assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources.
Ensuring accurate and timely scheduling of appointments; providing guidance to staff members, to include changes in policies and procedures; creating and maintaining employee work schedules; and acting as a liaison among Advanced MSA staff, patients, and other interdisciplinary staff to resolve day-to-day conflicts.
Do you meet the above experience requirements?
(NOTE: Applicants must demonstrate above requirements in their application and supporting documentation)
Experience: One year of experience equivalent to the GS-6 grade level.
GS-06 experience would include:
Coordination of Advanced MSA assignments and workflow found in an interdisciplinary unit.
Daily workload assessments, assigning work, and assuring proper
staffing coverage; evaluating training records; and determining training needs of MSAs to provide support across interdisciplinary settings.
Assists the unit with complex and non-standard procedures, including clinical flow processes related to access to care across multiple clinics, specialties, and/or community resources.
Ensuring accurate and timely scheduling of appointments; providing guidance to staff members, to include changes in policies and procedures; creating and maintaining employee work schedules; and acting as a liaison among Advanced MSA staff, patients, and other interdisciplinary staff to resolve day-to-day conflicts.
Do you meet the above experience requirements?
(NOTE: Applicants must demonstrate above requirements in their application and supporting documentation)
Resume Reminder: Your resume must include the following information each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week). Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume? clearly supports your responses to all of the questions by addressing your work experience in detail. An incomplete application will receive a rating of IFFM (ineligible due to missing forms). Requests for reconsideration will not be considered for applicants who fail to submit a complete application package. We cannot be held responsible for incompatible software or fax transmissions.