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Position Title
Public Safety Dispatcher
Agency
National Park Service
Announcement Number
NC-1616-NCRO-25-12709781-DE Opens in new window
Open Period
Thursday, March 20, 2025 to Wednesday, April 2, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter? (limit characters)
Assessment 1
Thank you for your interest in the Public Safety Dispatcher position. Please answer the following questions pertaining to your experience and qualifications. (limit characters)
Minimum Qualifications Requirements for the Public Safety Dispatcher position (limit characters)
1. From the descriptions below, select one response that best describes the experience that you possess that demonstrates your ability to perform Public Safety Dispatcher work at the GS-5 level or equivalent.

Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
(limit characters)
2. From the descriptions below, select one response that best describes the experience that you possess that demonstrates your ability to perform Public Safety Dispatcher work at the GS-6 level or equivalent.

Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
(limit characters)
3. From the descriptions below, select one response that best describes the experience that you possess that demonstrates your ability to perform Public Safety Dispatcher work at the GS-7 level or equivalent.

Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
(limit characters)
For the questions below, please select the best answer or answers to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. Your responses will be used to determine minimum eligibility and qualification requirements. Be sure that your experience as listed in your application materials supports your responses to the questions below. Each of your responses must be clearly supported by your education, training, and/or specific work experience that you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work. (limit characters)
Telecommunications - Knowledge of the concepts, principles, and theories of transmissions, broadcasting, switching, control, construction, or operation of telecommunications systems. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
4. Operate a complex radio and telephone system in order to monitor system efficiency.
(limit characters)
5. Prioritize radio traffic and related communications.
(limit characters)
6. Broadcast significant advisories (e.g. Amber alerts, hazardous weather and/or traffic hazards).
(limit characters)
7. Coordinate use of assigned radio frequencies.
(limit characters)
8. Answer incoming emergency and non-emergency calls to gather pertinent data and taking appropriate action.
(limit characters)
First Response - Knowledge of emergency management methods, such as first aid, rescue techniques, and threat assessments. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
9. Monitor alarm systems to make appropriate notifications.
(limit characters)
10. Maintain fire and emergency software and systems.
(limit characters)
11. Provide data, reports and activities to other staff members.
(limit characters)
12. Use knowledge of concepts, principles, and practices to accomplish program objectives.
(limit characters)
13. Work with Law Enforcement and non-Law Enforcement staff to coordinate response and activities for incidents.
(limit characters)
Public Safety and Security - Knowledge of intelligence operations; public safety and security operations; occupational health and safety; investigation and inspection techniques; or rules, regulations, precautions, and prevention techniques for the protection of people, data, and property. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
14. Respond to a wide range of operational situations in the law enforcement, emergency medical, search and rescue, structural and wildland fire fields.
(limit characters)
15. Provide dispatch support to law enforcement.
(limit characters)
16. Assist in the development of organizational security program plans as they related to alarm monitoring systems, locking systems, physical security surveys, threat analysis, risk assessment, continuity of operations planning, structural fire prevention and planning.
(limit characters)
17. Operate public safety computer networks such as National Criminal Information Network (NCIC), National Law Enforcement Communications System (NLETS), and State criminal information networks.
(limit characters)
18. Use the Interagency Resource Ordering Capability (IROC) to create incidents, place request, and fill request.
(limit characters)
19. Knowledge of fire and intrusion detection system programming, and reporting codes.
(limit characters)
Verification Statement (limit characters)
20. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
(limit characters)