Transportation Security Administration Logo
Position Title
Supervisory Scheduling Operations Officer
Agency
Transportation Security Administration
Announcement Number
DTW-25-923540-12709836-I Opens in new window
Open Period
Monday, March 17, 2025 to Monday, March 24, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a Transportation Security Administration (TSA) Displaced Employee?  To be eligible you must meet one or more of the following:
  • A current (OR former) employee of the Transportation Security Administration (TSA) who will be (OR has been) separated through TSA involuntary workforce reduction (IWR) procedures AND I am eligible to be considered for TSA positions for all areas of consideration, for up to one year after the effective date of my involuntary separation; 
  • A former TSA Transportation Security Officer (TSO) eligible for rehiring priority under the Priority Employment Program (PEP);
  • An applicant for a Transportation Security Officer (TSO) position who has had my enter-on-duty (EOD) date delayed or offer rescinded due to a workforce reduction or anticipated reduction eligible for priority consideration under the Priority Employment Program (PEP).
If you indicate eligibility for priority consideration and exemption from Area of Consideration restrictions, you must submit a copy of the official notification that supports the eligibility at the time of application.
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2. Are you currently employed by the Transportation Security Administration (TSA)?

As a current TSA employee, you are strongly encouraged to submit a copy of your most recent non-Award Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your status.

TSA employees who do not submit the SF-50 with their application must document their current TSA position in their resume and may be required to provide the SF-50 document during the selection process.  TSA employees may obtain a copy of their most recent non-Award SF-50 at https://eopf.opm.gov/dhs/.
 
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Preferences
1. Referred applicants may be shared with other locations within TSA. Do you authorize the sharing of your name and application materials with other locations? If you respond "No", your name and application materials may only be shared for the position and locations on this announcement. (limit characters)
How did you hear about this opportunity?
1. Please let us know how you heard about this opportunity. (limit characters)
Suitability and Conditions of Employment
1. Please indicate whether or not you have been convicted* of any of the offenses listed within the past 10 years. (Note: By responding "Yes" to any of these, you will be removed from consideration for this position.)

*You have a conviction if you plead no contest (nolo contendere), plead guilty, were found guilty, or found not guilty by reason of insanity, to any of the listed disqualifying offenses. The only exceptions are if your guilty plea or conviction has been reversed on appeal, your conviction has been expunged, or you have been pardoned.
  1. Forgery of certificates, false marking of aircraft, and other aircraft registration violations.
  2. Interference with air navigation.
  3. Improper transportation of hazardous material.
  4. Aircraft piracy.
  5. Interference with flight crew members or flight attendants.
  6. Commission of certain crimes aboard aircraft in flight.
  7. Carrying a weapon or explosive aboard aircraft.
  8. Conveying false information and threats.
  9. Aircraft piracy outside the special aircraft jurisdiction of the United States.
  10. Lighting violation involving transporting controlled substances. Essentially, this means that if you have been convicted of transporting illegal drugs in a plane without activating the navigation or anti-collision lights you are disqualified.
  11. Unlawful entry into an aircraft area that serves air carriers or foreign air carriers contrary to established security requirements.
  12. Destruction of an aircraft or either a domestic or international aircraft facility. It is a federal crime to use any device, substance or weapon, to intentionally perform an act of violence against any person at an airport or to destroy or seriously damage the facilities of such an airport.
  13. Murder.
  14. Assault with intent to murder.
  15. Espionage.
  16. Sedition (inciting insurrection against lawful authority).
  17. Kidnapping or hostage taking.
  18. Treason.
  19. Rape or aggravated sexual abuse.
  20. Unlawful possession, use, sale, distribution, or manufacture of an explosive or weapon.
  21. Extortion.
  22. Armed or felony armed robbery.
  23. Distribution of, or intent to distribute a controlled substance.
  24. Felony arson.
  25. Felony involving a threat.
  26. Felony involving willful destruction of property.
  27. Felony involving importation or manufacture of a controlled substance.
  28. Felony involving burglary.
  29. Felony involving theft.
  30. Felony involving dishonesty, fraud, or misrepresentation.
  31. Felony involving possession or distribution of stolen property.
  32. Felony involving aggravated assault.
  33. Felony involving bribery.
  34. Felony involving illegal possession of a controlled substance punishable by a maximum term of imprisonment of more than 1 year, or any other crime classified as a felony that the Under Secretary determines indicates a propensity for placing contraband aboard an aircraft in return for money.
  35. Violence at international airports.
  36. Conspiracy or attempt to commit any of the criminal acts listed above.
  37. Interference with security screening personnel.
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All the information you provide may be verified by a review of the work experience and/or education as shown on your application form, by checking references and through other means, such as the interview process. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for not hiring you, or for firing you after you begin work. (limit characters)
2. Does the TSA employ any of your relatives? (limit characters)
Please respond whether or not you have been separated (e.g., terminated, removed, or resigned while a proposed termination or removal was pending) from TSA for any of the following reasons within the last three years.

Note: By responding "Yes" to any of these, you will be removed from consideration for this position
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3. Were you separated due to unacceptable performance? (limit characters)
4. Were you separated due to misconduct? (limit characters)
5. Were you separated due to receiving a negative suitability determination from the Personnel Security Division? (limit characters)
6. Did you resign after receiving a proposed removal letter? (limit characters)
Resume Requirements
1.

I understand that my Resume must include the following or I may be found ineligible for consideration:

  1. Narrative description of duties for each job entry with start and end dates, including month and year (i.e. 8/2023 - 8/2024 or 8/2024 - present) for work experience.
  2. Number of hours worked in a position (i.e., full-time or part-time) for each job entry. If part-time, state the total number of hours worked per week.
  3. Performance level for federal civilian positions which include pay band, series and grade (i.e. SV-1801-I) for each job entry.
Utilizing the USAJOBS Resume Builder and completing all available fields is strongly encouraged.
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Assessment 1
Please answer all of the questions listed below. Remember that your experience is subject to verification. Your responses to these statements will be scored and the score you receive will be used as a measure of the degree to which your background matches the qualifications and competencies required for this job. In responding to these questions, you should carefully consider each of these statements and choose the response that best matches your experience level. Your resume must support your self-ratings.

PLEASE NOTE: Your self-ratings will be reviewed. If, after reviewing your resume and any supporting documentation, a determination is made that you have rated yourself higher than is supported by your application materials, your category placement may be adjusted and/or you may be excluded from consideration for this job.
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1. From the descriptions below, please select the one response that best describes how you meet the minimum qualifications for this SV-I position.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Applying knowledge of the Collective Bargaining Agreement (CBA), seniority scheduling and all other TSA policies, rules, and procedures that apply to the scheduling of Transportation Security Officers.
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3. Overseeing the implementation, performance and enhancement of security and screening standards for all personnel and goods subject to screening that enter the sterile area including but not limited to airport/airline employees and passengers, and their baggage.
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4. Scheduling all screener operations activities including creating daily personnel schedules for all shifts and personnel trainings while ensuring sufficient screening coverage.
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5. Utilizing software tools to develop staffing models based upon metrics and data (e.g., future throughput projections, authorized FTE, current staff composition/onboard strength, and training requirements) in order to optimize the deployment of workforce resources.
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6. Maintaining paperwork, records, reports, and files related to staff schedules (e.g., personnel check-in/out sheets and logs provided to supervisors).
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7. Implementing required shift and annual leave bids in accordance with the Collecting Bargaining Agreement (CBA).
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8. Coordinating overtime requests with management and ensuring appropriate justification.
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9. Applying knowledge of scheduling dynamics and airport/airline operations in order to evaluate the effectiveness, efficiency, and productivity of project/programs.
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10. Providing information to the Federal Security Director regarding personnel policies and procedures, safety hazards, and equipment.
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11. Staying abreast of local airport emergency plans (e.g., alarms, evacuations, etc.).
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12. Coordinating with payroll staff to ensure accurate payroll processing.
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13. Performing quality assurance audits and assessments (e.g., semi-annual security risk assessments).
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14. Building and managing a workforce based on organizational goals, budget considerations and staffing needs.
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15. Completing administrative duties regarding personnel actions for direct reports (e.g., performance appraisal, recommending rewards, counseling and disciplining, etc.).
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16. Identifying and addressing developmental needs of subordinates (e.g., by facilitating training, coaching, or providing feedback).
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Select “Yes” or “No” to the following question(s). (limit characters)
17. I certify that, to the best of my knowledge and belief, ALL of the information provided on this application is true, accurate, and complete, and that this application for employment with the TSA is made in good faith. I understand that a false statement on any part of this application may be grounds for not hiring me or for firing me after I begin work. I also understand that I may be punished by fine or imprisonment for falsification of my employment application (18 USC 1001). I understand that information I give may be investigated as allowed by law or Executive order.
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18. SV-I (GS-13): Do you have one year of specialized experience at the SV-H or GS-12 level? (See the "Qualifications" section of this announcement for the definition of specialized experience and education) (limit characters)