- Position Title
- Medical Support Assistant (Advanced)
- Agency
- Veterans Health Administration
- Announcement Number
- CBSW-12710186-25-HR Opens in new window
- Open Period
- Monday, March 17, 2025 to Monday, March 31, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
The following question clarifies the area of consideration of this vacancy. This vacancy is only open to current permanent Federal employees (i.e., VA, DOD, CPAC, etc.,).
1.
Are you a Current, permanent employee of the VA Southern Nevada Healthcare System, West CPAC employee, Canteen Service or VISN 21 employee, or another Federal agency?
Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, narratives and other relevant documents you submit, as well as through verification of references as appropriate. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position following acceptance.
Under Executive Order 11935, only United States citizens and nationals (residents of American Samoa and Swains Island) may compete for, and be appointed to, competitive service jobs.
2.
Are you a citizen of the United States?
In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. You must be proficient in basic written and spoken English to perform the duties of this position.
3.
Are you proficient in basic written and spoken English?
4.
Applicants must undergo a pre-employment examination and be medically suitable to perform the essential duties of an Advanced Medical Support Assistant efficiently and without hazard to themselves and others. Are you willing to undergo a pre-employment medical examination?
MINIMUM QUALIFICATIONS: This section includes questions about the basic qualifications for the grade level of this vacancy.
5.
GS-6 GRADE LEVEL: I possess one year of experience equivalent to the next lower grade level. In addition, I can also demonstrate the following knowledge, skills and abilities at the GS-06 level: 1. Ability to collaborate and communicate with a wide range of medical clinicians across multiple disciplines (e.g. medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met. 2. Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations. 3. Ability to communicate tactfully and effectively, electronically, by phone, in person, and in writing, with internal and external customers. This may include preparing reports in various formats and presenting data to various organizational levels, as well as resolving patient concerns. 4. Advanced knowledge of he technical healthcare process including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient healthcare portals as it relates to access to care. 5.Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care [administrative functions] to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc.
6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
SUPPORT OF THESE KNOWLEDGE SKILLS AND ABILITIES MUST BE DOCUMENTED IN YOUR RESUME.
6. Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians.
SUPPORT OF THESE KNOWLEDGE SKILLS AND ABILITIES MUST BE DOCUMENTED IN YOUR RESUME.
Select the appropriate answer to the statement below. Failure to provide an answer will result in your not being considered for this position.
6.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position.
Resume Reminder - Your resume (and/or OF-612) must include the following information for each job listed:
* Job title;
* Duties (be as detailed as possible);
* Month & year start/end dates (e.g. June 2007 to April 2008)
* Full-time or part-time status (include hours worked per week)
*Salary
ALL applicants must submit a 10-2850C (link to form on announcement) through upload or fax by the closing date of the announcement. Please ensure that your documents contain the most recent information, and signature no older than 6 months old.