- Position Title
- Seasonal Student Trainee (Park Guide)
- Agency
- National Park Service
- Announcement Number
- MW-1544-OZAR-25-12710254-DE Opens in new window
- Open Period
- Monday, March 24, 2025 to Monday, March 31, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you currently a student who has been accepted for enrollment or is enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate?
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Select the lowest grade you are willing to accept for this position.
3.
Would you accept a temporary appointment?
4.
When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter?
Assessment 1
Thank you for your interest in the Pathways Non-Developmental Internship opportunity for a Student Trainee (Park Guide) GS-0099-03 or GS-0099-04 positions at Ozark National Scenic Riverways.
1.
From the descriptions below, select the response that best describes how your background meets the minimum qualifications for a Student Trainee (Park Guide) GS-0099-03 position. Read all of the responses before making your selection. If you leave this question blank you will be rated ineligible. THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWERS YOU CLAIM. IF NOT, YOU WILL BE FOUND NOT QUALIFIED.
2.
From the descriptions below, select one response that best describes how your background meets the basic experience and/or education requirements for a Student Trainee (Park Guide), GS-0099-04 position. Read all responses before making your selection. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position. Your application materials must support the answers you claim in this assessment. If not, you will be found not qualified.
For each of the task statements below, please select from A through E to indicate the skill level that you possess for each task listed. The taskstatements were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. Be sure todescribe your experience that supports your responses to the task statements below, in your resume or application materials. It is important thatyour application package, including a resume or application form, clearly shows how you possess the experience and skills levels you claim in thisquestionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list, and description of training completed and/or other items you submit). If not, your score will be lowered, or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or firing you after you begin work.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Guide visitors on established tours.
4.
Deliver limited and repetitive pre-established talks including instructions to films, map talks, and static exhibit interpretation.
5.
Orient visitors to weather and terrain conditions.
6.
Guide groups of up to 20 people on a short tour.
7.
Deliver informal interpretation concerning recreation, conservation, and/or preservation values to visitors.
8.
Present prepared informational talks, guided tours, briefings, and/or demonstrations to various audiences to inform or educate.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
9.
Encourage dialogue with customers to inform, educate, and/or guide.
10.
Respond to customers' inquiries for information, direction, and/or guidance.
11.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
12.
Take measures to maintain order while guiding groups along a fixed route.
13.
Perform crowd control to prevent damage to historic sites and take appropriate action in case of emergency.
14.
Provide assistance in stressful situations such as medical emergencies, lost children, large, unexpected groups, etc., by gathering facts, communicating need for help, and remaining calm.
Customer Service - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Work in a visitor center or information kiosk in visitor-oriented operation.
16.
Stock an information desk and displays with brochures, etc., for visitor handouts and keep information desk orderly.
17.
Perform opening and closing procedures for an information center or place of business according to established procedures.
18.
Provide public orientation of surrounding areas of interest and local events.
19.
Assist the public in planning visits to and recommending activities in the area.
20.
Provide visitors information related to the cultural, historical, and/or natural resources of interest of the park, area, facility, etc.