- Position Title
- Operations Supervisor
- Agency
- Veterans Health Administration
- Announcement Number
- CARZ-12710800-25-LJJ Opens in new window
- Open Period
- Wednesday, March 19, 2025 to Tuesday, April 1, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you an active duty service member expected to be discharged or released under honorable conditions within the next 120 days who will be eligible for Veterans' preference? You may eligible to apply through the Veterans Opportunity to Work (VOW) Act based on tentative preference.
To verify your eligibility, you must submit a "certification" on appropriate letterhead from your branch of service that certifies you are expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is signed. Note: If selected, prior to appointment you will be required to provide your DD-214 and/or other supporting documentation to verify that you are eligible for Veterans' preference.
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a "certification" on appropriate letterhead from your branch of service that certifies you are expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is signed. Note: If selected, prior to appointment you will be required to provide your DD-214 and/or other supporting documentation to verify that you are eligible for Veterans' preference.
For more information, review USAJOBS Veterans resources.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage).
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that answers are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
DRIVER'S LICENSE REQUIREMENT: (Screen Out) This position requires a current, valid state driver's license. Please indicate either Yes or No to the following question and do not upload a copy of your license at this time. If an interview is requested, you may be required to provide a copy of your current, valid, and unrestricted state driver's license.
1.
Do you possess a current and valid State issued motor vehicle operator's license?
(Screen Out) From the descriptions listed below, select only ONE (1) response that best describes your ability to lead or supervise as a Operations Supervisor, WS-4701-10, (refer to the Duties section of this vacancy announcement for detailed information). NOTE: If you answer "yes" to this question, your resume must support the description selected by providing detailed documentation of the duties you have performed in the positions you have held.
2.
Do you have the ability to lead or supervise as an Operations Supervisor? This lead/supervisory work includes: overseeing multiple areas within a facility (i.e. Boiler Plant, Water Treatment Plant, and outside utilities); determining specific assignments for subordinates; applying technical expertise (i.e. steam generation, water treatment and distribution, sanitary sewer/ storm water systems, industrial equipment, etc.) necessary for the operation of a complex organization (i.e. hospitals, etc.); coordinating and planning schedules, workload and staffing needs; providing supervision and assistance on complex repairs and maintenance; estimating maintenance and service-support related costs for areas under your supervision. Note: If you answer "yes" to this question, your resume must support the description above with detailed documentation of the duties you have performed in the positions you have held.
For each task in the following groups, choose the statement from the list below that best describes your experience and/or training.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Oversees multiple areas within the facility (i.e. Boiler Plant, Water Treatment Plant, and outside utilities) and determines specific assignments for subordinates.
4.
Applies technical expertise (i.e. steam generation, water treatment and distribution, sanitary sewer/ storm water systems, industrial equipment, etc.) necessary for the operation of a complex organization (i.e. hospitals, etc.).
5.
Provides communication via phone, email, or in person with multiple levels of individuals (ie. other staff, supervisors and outside customer agencies).
6.
Provides customer service to all customers (customers, visitors, guests, and all staff) in a courteous, tactful, and respectful manner while supporting organizational missions.
7.
Develops spreadsheets for use in various tracking various data (including procurements, costs, etc.).
8.
Assists with annual budget submissions.
9.
Conducts daily meetings with staff to determine priorities and status of operations.
10.
Participates in weekly key staff meetings to ensure the department needs of the facility are addressed.
11.
Estimates maintenance and service-support related costs for areas under their supervision.
12.
Interprets blueprints, plans, and specifications.
13.
Coordinates with other departments to create a sufficient skilled manpower pool to accomplish required tasks as needed (i.e., backhoe operator from grounds and transportation and pipe fitters for maintenance to repair waterline breaks).
14.
Completes a variety of documents and reports (such as performance appraisal summaries, misc. reports, fact findings, scopes of work) using Microsoft Office products (Outlook, Word, Excel, Power Point, SharePoint) and other related programs.
15.
Creates and maintains work schedules for subordinate staff to ensure all shifts provide required coverage.
16.
Determines short/long range plans to manage inventory levels for operating plants.
17.
Determines short/long range plans to manage inventory levels for facility projects.
18.
Reviews completed operations tasks periodically to ensure quality and code/standards are being upheld.
19.
Oversees various disciplines that complete assigned work in multiple locations both on and off site.
20.
Provides oversight and assistance on complex repairs and maintenance (i.e. steam generation, water treatment and distribution, sanitary sewer/ storm water systems, industrial equipment, etc.).
21.
Determines the maintenance and equipment needed for critical utilities management systems.
22.
Provides supervision and assistance on complex repairs and maintenance.
23.
Provides customers with consistent information according to established policies and procedures.
24.
Handles conflict and problems in dealing with customers constructively and appropriately.
25.
Ensures action plans developed from supervisor's instructions are completed timely.
26.
Adheres to requirements for various federal, state and local government agencies regarding items such as: EPA air emissions, Safe Drinking Water, National Electric Code, Uniform Building Code, Plumbing Code, OSHA regulations, etc.).
27.
Verifies permits and certifications are current with various federal, state and local governments.
28.
Establishes preventative maintenance and testing programs.
29.
Determines requirements for resources in all areas under their supervision while meeting the goals and objectives of the facility.
30.
Provides recommendations for solutions to problems.
31.
Ensures services are provided in all areas of responsibility.
32.
Uses hand tools and power tools to complete basic and complex facility repairs.