Administrative Office of the U.S. Courts Logo
Position Title
Information Technology Program Manager
Agency
Administrative Office of the U.S. Courts
Announcement Number
25-DPS-12713014 Opens in new window
Open Period
Friday, April 11, 2025 to Friday, April 25, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions and you: 

• have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 10% or more OR
• retired from active military service with a service-connected disability rating of 10% or more (**TP or 5 point veterans please do not answer 'yes' to this question.**)

If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. Please also provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.
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3. Are you a current employee of the AO or the Federal Judiciary? (limit characters)
4. Are you a current or former Federal employee?

All applicants outside of the AO must submit a copy of your latest Notification of Personnel Action (SF-50) to verify current or former Federal employment status.
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Assessment 1
Thank you for your interest in an Information Technology Product Manager position with the federal government. Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

WHEN MANDATORY NARRATIVE RESPONSES ARE REQUIRED, PLEASE DO NOT DUPLICATE INFORMATION YOU HAVE ALREADY PROVIDED IN YOUR RESUME AS A RESPONSE TO THIS QUESTION. WE ARE SEEKING AN ELABORATION OF THOSE DUTIES AND SKILLS YOU HAVE MENTIONED WHICH ADDRESS THE QUESTION MORE FULLY. THIS IS YOUR OPPORTUNITY TO EXPAND ON YOUR EXPERIENCE AND/OR EDUCATION AS IT RELATES TO THE QUESTION. FAILURE TO DO THIS WILL RESULT IN YOUR BEING CONSIDERED AS INELIGIBLE.
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1. Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience for this position is demonstrated expert level experience in agile product management, developing user-centered design, and working in a DevSecOps development environment. (limit characters)
2. If A is selected above, a narrative statement must be submitted in the space provided below addressing your expert level experience in agile product management, developing user-centered design, and working in a DevSecOps development environment. THIS IS A MANDATORY REQUIREMENT. Please limit your response to 1,000 words or less. (limit characters)
3. In the space provided below, please indicate the time frame and employer(s) where we can locate this information. THIS IS A MANDATORY REQUIREMENT. Please limit your response to 250 words or less. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
4. Do you have a bachelor's degree from a four- year college or university in business management or a related field? (limit characters)
5. From the options listed below, how many years of experience do you have in product management? (limit characters)
6. From the options listed below, how many years of expert level experience do you have with Lean UX principles and agile product design processes? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
7. Do you have Product Management Professional (PMP), PMI ACP, or SAFe Agilist certification? (limit characters)
8. In 500 words or less please describe your experience in product management. THIS IS A MANDATORY REQUIREMENT. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
9. Do you have strong interpersonal skills with ability to build strong relationships and collaboration across diverse and matrixed stakeholders and customers? (limit characters)
10. Do have the leadership ability to facilitate difficult discussions, prioritize competing interests, and manage strategic and tactical interests? (limit characters)
11. Do you have expertise in design thinking principles and customer experience design? (limit characters)
12. Do you have excellent problem-solving and analytical skills, including experience leveraging data to inform decision making and assist in solving engineering problems? (limit characters)
13. Do you have substantial experience in researching and understanding both market and customer needs? (limit characters)
14. Do you have strong project management skills to manage multiple projects and deadlines simultaneously? (limit characters)
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below. (limit characters)
15. Which level description best describes your experience developing a deep understanding of business goals and processes to inform product priorities and improvement recommendations? (limit characters)
16. Which level description best describes your experience monitoring business, market, and technology trends and competitive intelligence to inform product strategy and proactively propose new solutions? (limit characters)
17. Which level description best describes your experience leading product strategy and planning and managing product life cycle to support ongoing product evolution and innovation? (limit characters)
18. Which level description best describes your experience building and owning the product roadmap and releasing plans that satisfy requirements and achieve customer outcomes, ensuring execution is aligned with strategy? (limit characters)
19. Which level description best describes your experience monitoring and evaluating product performance, including usage metrics, to monitor product health and make maintaining, refreshing, and retiring recommendations and decisions? (limit characters)
20. Which level description best describes your experience defining, tracking, analyzing, and communicating relevant key performance indicators for the product's performance and contribution to business goals and strategy? (limit characters)
21. Which level description best describes your experience guiding and empowering the product owner team to scope, plan and deliver work? (limit characters)
22. Which level description best describes your experience supporting the identification and resolution of blockers (including resourcing) to achieve product business objectives? (limit characters)
23. Which level description best describes your experience leading customer engagement team, communications and change management, to define strategy and guidelines? (limit characters)
24. Which level description best describes your experience applying established delivery methodologies (e.g., agile methods) and best practices (e.g., reusability), including assessing the product backlog and prioritization to ensure alignment with the product strategy and key performance indicators? (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
25. I understand that failure to provide a written statement ("See Resume" or other non-descriptive response is not sufficient) for each essay question could result in non-consideration for this position. (limit characters)