- Position Title
- Seasonal Student Trainee (Park Guide)
- Agency
- National Park Service
- Announcement Number
- MW-1544-MWRO-25-12713077-PA Opens in new window
- Open Period
- Wednesday, March 26, 2025 to Friday, April 4, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you currently a student who has been accepted for enrollment or is enrolled at least half-time in an accredited high school, college, professional, technical, vocational, or trade school pursuing a qualifying degree or certificate?
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
For more information, review USAJOBS Student and Recent Graduate resources.
To verify your eligibility, you must provide proof of current student status. Note: you must remain enrolled in the degree or certificate program to be eligible for this Internship.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
Select the lowest grade you are willing to accept for this position.
3.
Would you accept a temporary appointment?
4.
When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter?
Assessment 1
Minimum Qualification Requirements for Park Guide GS-0099-04
1.
From the descriptions below, select the response that best describes how your background meets the minimum experience or education requirements for a Student Trainee (Park Guide), GS-0099-04 position. Read all responses before making your selection. If you leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR RATING WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR RATING WILL BE LOWERED.
2.
From the descriptions below, select one response that best describes how your background meets the basic experience or education requirements for a Student Trainee (Park Guide), GS-0099-05, position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND TO BE NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND TO BE NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
FOR GS 4 AND GS-5
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Guide visitors on established tours.
4.
Deliver limited and repetitive pre-established talks including instructions to films, map talks, and static exhibit interpretation.
5.
Orient visitors to weather and terrain conditions.
6.
Deliver informal interpretation concerning recreation, conservation, and/or preservation values to visitors.
7.
Present prepared informational talks, guided tours, briefings, and/or demonstrations to various audiences to inform or educate.
8.
Guide groups of up to 20 people on a short tour.
FOR GS-5 ONLY
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
9.
Guide groups of up to 50 people on a tour lasting two or more hours.
10.
Give live demonstrations using electronic maps, photographic slides, and/or other audio-visual devices.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
FOR GS 4 AND GS-5
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
11.
Encourage dialogue with customers to inform, educate, and/or guide.
12.
Respond to customers' inquiries for information, direction, and/or guidance.
13.
Educate customers regarding rules, regulations, and safety concerns to gain compliance.
14.
Take measures to maintain order while guiding groups along a fixed route.
15.
Perform crowd control to prevent damage to historic sites and take appropriate action in case of emergency.
16.
Provide assistance in stressful situations such as medical emergencies, lost children, large, unexpected groups, etc., by gathering facts, communicating need for help, and remaining calm.
Customer Service - Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.
FOR GS 4 AND GS-5
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
17.
Work in a visitor center or information kiosk in visitor-oriented operation.
18.
Stock an information desk and displays with brochures, etc., for visitor handouts and keep information desk orderly.
19.
Perform opening and closing procedures for an information center or place of business according to established procedures.
20.
Provide public orientation of surrounding areas of interest and local events.
21.
Assist the public in planning visits to and recommending activities in the area.
22.
Provide visitors information related to the cultural, historical, and/or natural resources of interest of the park, area, facility, etc.
FOR GS-5 ONLY
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
23.
Respond to mail and email information requests.
Money Handling - Able to collect and account for money; process cash or credit card; make appropriate change; provide receipt.
FOR GS 4 AND GS-5
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
24.
Collect appropriate fees at an entrance station, visitor center, campground, other visitor contact stations, and/or cooperating association funds, following established procedures.
25.
Perform mathematical calculations to make change during cash fee collection.
26.
Take precautions with funds collected or stock to safeguard from theft, fraud, and misuse.
27.
Use automated system or tools to complete registration and assign sites at a designated location.
28.
Operate equipment (e.g., electronic cash register, credit card machine, computers, and/or point of sale systems) to collect and track various forms of payment (e.g., cash, credit cards, checks, etc.).
29.
Maintain inventory of stock (e.g., official permits, annual passes, living history clothing, etc.) in accordance with established guidelines.
FOR GS-5 ONLY
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
30.
Identify accounting errors or problems using journal and receipt tapes.
31.
Verify accuracy of transaction numbers during the remit process.