- Position Title
- Business Development Specialist
- Agency
- Government Publishing Office
- Announcement Number
- 25-12713103-ST-CL Opens in new window
- Open Period
- Wednesday, April 2, 2025 to Tuesday, April 15, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Do you meet one of the following Competitive Merit Promotion Eligibilities:
• Transfer or Reinstatement Eligibles: Current Federal or former employees with career or career-conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced; or,
• Veterans Employment Opportunity Act (VEOA) eligibles
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, Member-4 copy of the DD-214 (or equivalent documentation indicating Character of Service) or other proof of your service. This includes any official document or statement from the Armed Forces showing separation, discharge or release from active duty is under honorable conditions (Honorable or General Discharge). Note: Only the branch of service in which the individual served can certify active duty service was performed "Under Honorable Conditions".
SF-50, Notification of Personnel Action- If you are a current or former federal employee, you must submit a SF-50 showing the highest grade level held in the position for which you are using to qualify. Your SF-50 must also include the Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential (if applicable) to verify your status and eligibility. An award SF-50 is not acceptable. If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
All required documentation will be outlined in the Job Opportunity Announcement.
• Transfer or Reinstatement Eligibles: Current Federal or former employees with career or career-conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced; or,
• Veterans Employment Opportunity Act (VEOA) eligibles
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, Member-4 copy of the DD-214 (or equivalent documentation indicating Character of Service) or other proof of your service. This includes any official document or statement from the Armed Forces showing separation, discharge or release from active duty is under honorable conditions (Honorable or General Discharge). Note: Only the branch of service in which the individual served can certify active duty service was performed "Under Honorable Conditions".
SF-50, Notification of Personnel Action- If you are a current or former federal employee, you must submit a SF-50 showing the highest grade level held in the position for which you are using to qualify. Your SF-50 must also include the Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential (if applicable) to verify your status and eligibility. An award SF-50 is not acceptable. If you are unable to provide your most recent SF-50, you should submit a written statement explaining why it was not obtainable. This explanation should include your Position Title and Series, Step, Salary, Tenure, Position Occupied, and promotion potential. Failure to submit the required SF50 document or statement of explanation will result in an ineligible rating under merit promotion procedures.
All required documentation will be outlined in the Job Opportunity Announcement.
3.
Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
• Disabled Veteran receiving 30% or more disability compensation from the VA;
• Transfer or reinstatement eligible: current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
• Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, VISTA or Action volunteers; Former White House staff; present and former Foreign Service officers and employees; certain National Guard technicians; Schedule A; OPM Interchange Agreement and other miscellaneous authorities.
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 Copy) indicating Character of Service or other proof of your service which includes Character of Service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
• Disabled Veteran receiving 30% or more disability compensation from the VA;
• Transfer or reinstatement eligible: current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
• Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, VISTA or Action volunteers; Former White House staff; present and former Foreign Service officers and employees; certain National Guard technicians; Schedule A; OPM Interchange Agreement and other miscellaneous authorities.
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member 4 Copy) indicating Character of Service or other proof of your service which includes Character of Service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
4.
Were you formerly employed as a federal civilian on a permanent competitive appointment but are not currently a permanent competitive federal employee?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) AND
• Your separation Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
5.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the agency hiring for this position?
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
If eligible, submit a copy of your separation Notification of Personnel Action, Standard Form 50 or equivalent personnel action form reflecting your permanent, competitive status.
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect career or career-conditional (Tenure 1 or 2) and
• Your Notification of Personnel Action, Standard Form 50 (or equivalent personnel action form) must reflect your status was in the competitive service (Position Occupied is 1).
6.
Are you a veteran whose latest discharge was under honorable conditions and you:
• served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
• are entitled to veterans' preference
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
For more information, review USAJOBS Veterans resources. https://www.usajobs.gov/Veterans
• served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility) OR
• are entitled to veterans' preference
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
For more information, review USAJOBS Veterans resources. https://www.usajobs.gov/Veterans
7.
Are you the spouse of a member of the Armed Forces who has been issued orders for a permanent change of station (PCS)? If yes, confirm that you are indicated on the PCS orders; and you
• have been married to the military member on or prior to the date of your spouse's PCS orders
• are relocating with your spouse to the new duty location AND
• have not previously been appointed using this authority under these orders.
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources. https://www.usajobs.gov/Veterans
• have been married to the military member on or prior to the date of your spouse's PCS orders
• are relocating with your spouse to the new duty location AND
• have not previously been appointed using this authority under these orders.
-OR-
Are you the spouse of a member of the Armed Forces who retired with a disability rating at the time of retirement of 100 percent or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs?
-OR-
Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active duty status?
For more information, review USAJOBS Veterans resources. https://www.usajobs.gov/Veterans
8.
Are you a current Excepted Service employee of a Federal Agency that has a valid interchange agreement with the Office of Personnel Management?
For more information, review Interchange Agreements with Other Merit Systems. https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=InterchangeAgreementsWithOtherMeritSystems
-OR-
Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management. https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=MiscellaneousAuthoritiesNotRegulated.
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
For more information, review Interchange Agreements with Other Merit Systems. https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=InterchangeAgreementsWithOtherMeritSystems
-OR-
Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management. https://www.opm.gov/policy-data-oversight/hiring-information/competitive-hiring/#url=MiscellaneousAuthoritiesNotRegulated.
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
9.
Do you have a severe physical, psychiatric or mental disability that qualifies you for a Schedule A Disability appointment?
For more information, review USAJOBS Individuals with Disabilities resources. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
For more information, review USAJOBS Individuals with Disabilities resources. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/individuals-with-disabilities/
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.
10.
You are required to submit acceptable proof of your appointment eligibility by submitting a copy of your most recent SF-50 (block 24 must be a "1" or "2"AND block 34 must be a "1"), Notification of Personnel Action, documenting your current position title, pay plan, series, grade, tenure and position occupied for a competitive service appointment AND you must submit your current Fiscal Year Performance Appraisal (FY2024) showing you have performed at an acceptable level.
If you are unable to submit your current Fiscal Year (FY2024) Performance Appraisal you must submit a written explanation as to why it was not obtainable. In this explanation you should include your final rating. Failure to submit your current Fiscal Year (FY2024) Performance Appraisal or a written statement explaining why it was not obtainable will disqualify you from further consideration
11.
Are you applying based upon the Veterans Opportunity to Work (VOW) to Hire Heroes Act of 2011?
Many service members begin their civilian job search prior to being released from Active Duty service, and may not have a DD-214 form to submit along with their resume. VOW allows certain Active Duty service members to be treated as preference eligibles in the competitive or excepted service, even though the service member has not been discharged or released from Active Duty. Under the VOW Act, tentative preference will be granted to a active duty service member who meets the following:Submit a certification (in lieu of a DD-214 form) along with their job application materials. (Agencies will verify the individual meets the definition of 'preference eligible' under 5.U.S.C. 2108 prior to appointment).
A "certification" is any written document from the Armed Forces that certifies the service member is expected to be discharged or released from Active Duty service in the Armed Forces within 120 days after the certification is submitted by the applicant.
The certification letter should be on letterhead of the appropriate military branch of service and contain (1) the military service dates including the expected discharge or release date; and (2) the Character of Service.Note: If the certification has expired; you must provide documentation (e.g., a copy of the DD form 214) that demonstrates the service member is a preference eligible per 5 U.S.C. 2108, in your application package before veterans' preference can be awarded.
To Learn more about VOW, please go to: https://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide
Many service members begin their civilian job search prior to being released from Active Duty service, and may not have a DD-214 form to submit along with their resume. VOW allows certain Active Duty service members to be treated as preference eligibles in the competitive or excepted service, even though the service member has not been discharged or released from Active Duty. Under the VOW Act, tentative preference will be granted to a active duty service member who meets the following:Submit a certification (in lieu of a DD-214 form) along with their job application materials. (Agencies will verify the individual meets the definition of 'preference eligible' under 5.U.S.C. 2108 prior to appointment).
A "certification" is any written document from the Armed Forces that certifies the service member is expected to be discharged or released from Active Duty service in the Armed Forces within 120 days after the certification is submitted by the applicant.
The certification letter should be on letterhead of the appropriate military branch of service and contain (1) the military service dates including the expected discharge or release date; and (2) the Character of Service.Note: If the certification has expired; you must provide documentation (e.g., a copy of the DD form 214) that demonstrates the service member is a preference eligible per 5 U.S.C. 2108, in your application package before veterans' preference can be awarded.
To Learn more about VOW, please go to: https://www.opm.gov/policy-data-oversight/veterans-employment-initiative/vet-guide
Preferences
1.
Select the lowest grade you are willing to accept for this position.
Employment of Relatives
Section 3110 of Title 5, U.S. Code, prohibits a Federal official from appointing, promoting, or advocating the appointment or promotion of a relative in the agency where the official is serving or exercises jurisdiction. In addition, Section 2302(b)(7) of Title 5, U.S. Code, makes it a "prohibited personnel practice" for a person in authority to "appoint, employ, promote, advance, or advocate for the appointment, employment, promotion, or advancement of a relative.
Please respond to the following questions below:
Section 3110 of Title 5, U.S. Code, prohibits a Federal official from appointing, promoting, or advocating the appointment or promotion of a relative in the agency where the official is serving or exercises jurisdiction. In addition, Section 2302(b)(7) of Title 5, U.S. Code, makes it a "prohibited personnel practice" for a person in authority to "appoint, employ, promote, advance, or advocate for the appointment, employment, promotion, or advancement of a relative.
Please respond to the following questions below:
2.
Do you have any relatives working for the Agency for which you are applying?
3.
- If you answered yes to the previous question, please provide the name, relationship, organization employed within, and location if known.
- If you did not answer yes to the previous questions, please state not applicable (N/A) in the text box.
4.
If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)?
If you are a male at least 18 years of age, born after December 31, 1959, have you registered with the Selective Service System (select "Not applicable" if this question does not apply to you)?
5.
If you are a Federal employee, under what type of appointment are you currently serving?
6.
If you are, or ever were a Federal civilian employee, indicate the pay plan of the highest graded position you have ever held.
7.
If you are, or ever were a Federal civilian employee, indicate the grade level or pay band of the highest graded position you have ever held.
8.
Are you a retiree receiving a Federal annuity, either military or civilian?
Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
Note: If you are an annuitant, your salary or annuity may be reduced upon employment.
This position has requirements which must be met prior to employment; and, conditions for continued employment. Your answers to the questions in this section will indicate your understanding of, or possession of, these requirements and conditions.
9.
This position requires you to successfully pass pre-employment prior to appointment. Are you willing undergo the pre-employment process prior to appointment?
10.
This position requires that the applicant submit to a Background Investigation for Suitability. Are you willing to submit to a Background Investigation for Suitability?
11.
Resume Reminder- Your resume must include the following information for each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Have you included all of the above information in your resume
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
Have you included all of the above information in your resume
Assessment 1
Thank you for your interest in the Business Development Specialist in Sales and Marketing Group of GPO's Government Publishing & Print Procurement Business Unit, Government Publishing Office (GPO). You will be evaluated on your responses to the assessment questionnaire; then we will compare your responses against your resume and supporting documentation. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this position. Please Note: Your resume MUST clearly identify the dates that support this experience (month/year); as well as the number of hours per per week for each position.
1.
The Business Development Specialist, PG-1101-11 position, you must possess specialized experience equivalent to minimaly qualifiy for the PG-11 with one year of specialized experience at the PG-09 (or equivalent) level or higher. The specialized experience includes: 1) communicate orally with customers internally and externally; 2) utilize a customer relationship management (CRM) tools to manage client data and relationships And 3) experience in business-to-business or business-to-government marketing processes.
or
Education:
A Ph.D or equivalent docotoral degree or 3 full years of progressively higher level graduate education leading to such degree or LLM., if related.
or
Education:
A Ph.D or equivalent docotoral degree or 3 full years of progressively higher level graduate education leading to such degree or LLM., if related.
2.
The Business Development Specialist, PG-1101-12 position, you must possess specialized experience equivalent to minimaly qualifiy for the PG-12 with one year of specialized experience at the PG-11. The specialized experience includes: 1) communicate orally with customers internally and externally; 2) utilize a customer relationship management (CRM) tools to manage client data and relationships 3) experience in business-to-business or business-to-government marketing processes 4) Demonstrable success in account management and customer service AND 5) Facilitate printing for online industries for various programs.
Select the one statement that best describes the experience that you possess to perform Business Development Specialist PG-11;12 work at the level or equivalent pay band in the Federal service:
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Integrates customer service, account management, and marketing objectives in support of the organization. (PG-11)
4.
Promotes the use of programs, products, and services among organizations (PG-11)
5.
Collobrates with team members and Customer Services to manage and improve customer onboarding processes. (PG-12)
6.
Participates in external and internal presentations, conferences and various events to promote the office products and services. (PG-12)
7.
Manages the business relationships with customers in various assigned regions in the US. (PG-11)
8.
Establishes and maintains business relationships with organizations and other institutions that require products and services. (PG-11)
9.
Makes recommendations for product and services opportunities. (PG-11)
10.
Follow policies and procedures to be used by the office for short to long range business development initiatives. (PG-11)
11.
Tracks the results of business development strategies to evaluate and determine the effectivness of the programs. (PG-12)
12.
Facilitate customer inquires and referrals to develop business leads. (PG-12)
13.
Develops and utilizes proven new business development processes. (PG-11)
14.
Acts as primary liaison in developing and establishing solutions for a range of issues affecting the customer service experience. (PG-11)
15.
Develops and maintains working relationships with internal customers and business unit service providers to ensure that external customers' needs are met. (PG-12)
16.
Develops strategic value propositions for utilization in closing new business. (PG-12)
17.
Generates presentations and training detailing features and benefits of solutions for customer needs. (PG-12)