- Position Title
- Recreation Fee Clerk & Technician (Seasonal)
- Agency
- National Park Service
- Announcement Number
- SSO-1614-NSO-25-12713173-DE Opens in new window
- Open Period
- Wednesday, March 19, 2025 to Wednesday, March 26, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the location(s) you want to be considered for. You must choose at least one location.
2.
I certify that the locations I've selected for this job opportunity are the locations that I am able and willing to perform seasonal work at. To the best of my knowledge and belief, all the information included in these preferences are true, correct, and provided in good faith. I understand that if I make an intentional false statement or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
3.
Select the lowest grade you are willing to accept for this position.
The current position I am applying to is a temporary seasonal appointment with less than 1040 hours. I am willing to accept this type of position. I understand that responding "No" to the item below will result in my not being considered for this position.
4.
Would you accept a temporary appointment?
Work Schedule Preference
1.
You may choose multiple options:
What work schedule(s) are you willing to accept?
What work schedule(s) are you willing to accept?
Assessment 1
BASIC EXPERIENCE AND EDUCATION SECTION: THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT ALL RESPONSES. IF NOT, YOUR SCORE WILL BE LOWERED AND/OR YOU WILL NOT BE CONSIDERED.
Minimum Qualification Requirements for Recreation Fee Clerk GS-0503-04
1.
Select the statement that best describes the education and/or experience you possess that demonstrates your ability to perform Recreation Fee Clerk work at the GS-04 level or equivalent. Read all responses before making your selection. If you leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Minimum Qualification Requirements for Recreation Fee Technician GS-0503-05
2.
Select the statement that best describes the education and/or experience you possess that demonstrates your ability to perform Recreation Fee Clerk work at the GS-05 level or equivalent. Read all responses before making your selection. If you leave this question blank, you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
Handling Money: Having experience collecting and accounting for monies.
Select “Yes” or “No” to the following question(s).
3.
Do you have experience collecting and accounting for monies?
COMPETENCY ASSESSMENT QUESTIONNAIRE SECTION: THE RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT ALL RESPONSES. IF NOT, YOUR SCORE WILL BE LOWERED AND/OR YOU WILL NOT BE CONSIDERED.
Manages Resources - Selects, acquires, stores, and distributes resources such as materials, equipment, or money.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Inventorying supplies and/or accountable stock and identify the need to place an order.
5.
Taking precautions with funds collected or accountable stock to safeguard from theft, fraud, and misuse.
6.
Inputting data on accountability records (e.g. Excel spreadsheets) of fee collection transactions.
7.
Filling out daily shift accounting reports to account for sales.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
8.
Serving as a front-line customer service representative greeting customers/visitors, answering questions, and responding to comments and complaints.
9.
Answering recurring visitor/customer questions while maintaining a professional demeanor.
10.
Resolving customer or visitor complaints by taking corrective action or referring the issue to a supervisor when appropriate.
11.
Providing information to the public about the surrounding recreational opportunities, historic, cultural, or natural resources of interest in the area.
12.
Explaining the importance of rules or regulations concerning the protection of the area resources (e.g., Leave No Trace), and/or the safety of visitors.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Demonstrating understanding, courtesy, tact, empathy, concern in handling adversarial, contentious, hostile, or otherwise stressful situations.
14.
Interacting with a diverse public representing a cross-section of the nation and other countries to include different cultures; ages; social, ethnic, and economic groups, etc.
15.
Maintaining courtesy and rapport when handling a high volume of customer and/or visitor contacts.
Technology Application - Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
16.
Operating general computer software programs such as word processing, spreadsheet, or database (e.g., Excel, Access, Word, or similar operating systems).
17.
Using standard office equipment including scanners, printers, hand-held devices (such as tablets, mobile phones), and computers.
18.
Operating electronic cash register, point-of-sale system, or similar automated system or software to conduct financial transactions.
19.
Troubleshooting minor malfunctions on fee related technology and equipment.
Arithmetic/Mathematical Reasoning - Performs computations such as addition, subtraction, multiplication, and division correctly; solves practical problems by choosing appropriately from a variety of mathematical techniques such as formulas and percentages.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
20.
Using standard mathematical calculations to accurately make change during cash transactions.
21.
Using basic mathematic functions (i.e. addition, subtraction, multiplication, and division) to complete daily reports on sales or other financial information for management.
22.
Collecting cash and other payments in a cost operation (e.g. an entrance station, movie theater, grocery store, restaurant, etc.).
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
23.
Perform opening and closing shift functions according to standard operating procedures.
24.
Troubleshoot accounting errors or problems.
25.
Verify transaction records, including money collected and stock sold, to complete shift reports.
26.
Accurately collecting cash and other payments in a cost operation, such as an entrance station, movie theater, grocery store, or restaurant.
27.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.