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Position Title
Health Technician (Telehealth Clinical) - Advanced
Agency
Veterans Health Administration
Announcement Number
CAZM-12715245-25-NCC Opens in new window
Open Period
Wednesday, March 19, 2025 to Friday, April 11, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
In order to receive appropriate consideration, you should submit proper documentation if you are claiming eligibility for Veterans' Preference, which includes a copy of your DD-214 (member copy 4 or earlier version that shows character of service). Applicant's claiming 10-Point preference should also submit an SF-15, Application for 10-Point Veterans' Preference along with the required documentation listed on the form (such as verification of service-connected disability percentage). (limit characters)
If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
3. Applicants are required to undergo and successfully pass a pre-employment drug screening test and must submit to random drug testing after employment. Will you comply with this requirement? (limit characters)
4. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English? (limit characters)
Assessment 1
Thank you for your interest in a position within the Department of Veterans Affairs Health Administration. The following section is used to determine basic requirements for appointment in the federal government and qualification for a Health Technician (Telehealth Clinical) - Advanced. The grade level of this vacancy is GS-07.

The following KSAs should be reflected within your resume or on a separate document with your application package: GS-07, Health Technician (Telehealth Clinical) - Advanced
(a) Ability to use independent technical judgment to analyze, evaluate and resolve problems.
(b) Knowledge of quality control and assurance procedures and principles of performance improvement.
(c) Ability to function effectively between competing priorities.
(d) Knowledge of proper maintenance and troubleshooting of telehealth equipment.
(e) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
(f) Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning.
(g) Ability to perform successful knowledge transfer regarding the use of telehealth technologies.

Select the appropriate answer to each of the following questions based on your current level of experience and/or education that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and/or education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience and/or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

Please ensure your resume clearly reflects specific details of experience, lists complete dates of employment, and indicates if the employment was part time (list hours per week) or Full time to properly credit your experience. Resume/CV required Resume: Your resume should include the following information for each job that you list: Job title; Complete Workplace Addresses; Duties (be as detailed as possible); Month and year start/end dates (e.g. June 2007 to April 2008); Full-time, part-time status (include hours worked per week).
(limit characters)
1. Basic Requirements: Select the option that best describes how you meet the basic requirements for this position.
(limit characters)
2. Please choose ONE statement below that best describes your experience.
(limit characters)
***Application Package Notification & Important Information***
 
We appreciate your interest in available positions within the VA Heart of Texas Health Care Network.  It is our goal to forward every eligible and qualified candidate for consideration. 
 
Due to the nature of our systems, it is imperative that your application package be accurate and complete.  Therefore, prior to finalizing your application package and submitting for consideration:
 
  • Ensure all documents are appropriately selected, are legible, and have uploaded successfully (we recommend viewing them a second time to ensure no errors have occurred in the process).  Missing documents may cause your application package to be ineligible for consideration.
  • Ensure that all responses to the assessment questions are accurate and correctly reflect your current situation.  Question responses are used in determining if you meet specific eligibility and qualification requirements.
 
Please Note:  Until the closing date of the announcement, you can update or edit your package.  However, once your application package is submitted and the announcement period closes, we are unable to add documentation or alter your responses.  By submitting your package for consideration, you are attesting that your application package is complete and accurate.
 
Some helpful tips:
*Resume - Your resume must include the following information for each job listed:
  • Job title
  • Grade Level (for federal positions)
  • Duties (be as detailed as possible and ensure they demonstrate how you meet the specialized experience and/or Knowledge, Skills and Abilities required for the position)
  •  Month & year start/end dates (e.g. June 2019 to April 2020)
  • Full-time or part-time status (include hours worked per week)
*Education - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.
 
*Veteran's Preference - In order to receive appropriate preference consideration, you must submit proper documentation if you are claiming eligibility for Veteran's preference, which includes a copy of your DD-214 (Member Copy 4 or earlier version that shows character of service). Applicant's claiming 10-point preference should also submit an SF-15, Application for 10-point Veteran's Preference along with the required documentation listed on the SF-15 form (such as verification of service-connected disability percentage).
 
*Current or former VA or Federal Employees - You must submit a copy of a current and/or highest grade held SF-50 - Notification of Personnel Action (not an award SF50)
 
*Proof of current certification, licensure, or registration (if applicable).
 
https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/transcripts/
 
https://www.usajobs.gov/Help/how-to/account/documents/resume/build/
 
https://www.usajobs.gov/Help/faq/application/documents/resume/what-to-include/
(limit characters)