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Position Title
Health Systems Specialist - Detail 120 Days
Agency
Veterans Health Administration
Announcement Number
CBTF-12715480-25-PGM-ECHO Opens in new window
Open Period
Thursday, March 27, 2025 to Monday, April 7, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
2. Have you obtained supervisory approval to apply for this detail? NOTE: Requires supporting documentation of approval to be uploaded with your application. Failure to provide supporting documentation will result in your application not being considered. (limit characters)
Assessment 1
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. (limit characters)
We will evaluate your resume and responses to this Assessment Questionnaire to determine if you are qualified for this position. Your responses are subject to verification and must be clearly supported by your resume and other supporting documents. (limit characters)
1. For the Health System Specialist, GS-0671-12, select the response below that best describes your education or experience. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. Do you have one full year of specialized experience equivalent to at least the next lower grade level GS-11?  Examples include the following:
  • Works with Veteran Experience Officers within the local facility to evaluate patient and family concerns regarding the access to services needed.
  • Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner.
  • Works closely with clinic managers to formulate budget recommendations for all outpatient clinical services to allocate all available resources.
  • Acts as a liaison or point person for communications with persons and/or groups internal or
    external to the facility.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Provides access related consultative services, working in collaboration with facility Service Lines. (limit characters)
4. Reviews and provide input on regulations and policies for local interpretation. (limit characters)
5. Reviews and evaluates assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposals. (limit characters)
6. Works with Veteran Experience Officers within the local facility to evaluate patient and family concerns regarding the access to services needed. (limit characters)
7. Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated,and addressed in a timely and effective manner. (limit characters)
8. Utilizes advanced principles and strategies for access improvement to review and provide recommendations to Clinical Leads (CLs), including identifying strategies to reduce backlog. (limit characters)
9. Works with local personnel to integrate data analytics and measures with continuous process improvement utilizing LEAN, Six Sigma. (limit characters)
10. Incorporates process improvement based upon knowledge of VHA's and local organizational philosophy, policies and management principles. (limit characters)
11. Assists clinic managers in forecasting the impact of staff changes and developing countermeasures to mitigate the effect of staff shortages on access to care. (limit characters)
12. Makes recommendations to managers regarding allocation of resources, including potential use of community care options. (limit characters)
13. Works closely with clinic managers to formulate budget recommendations for all outpatient clinical services to allocate all available resources. (limit characters)
14. Interpret policies, make recommendations for local policies, assist managers in defining administrative requirements, and/or provide advice to higher level leadership on related issues. (limit characters)
15. Evaluates and monitors administrative activities and make substantive recommendations for program improvements. (limit characters)
16. Monitors business and clinical analysis recommendations across service lines to determine trends and impact at the facility level. (limit characters)
17. Acts as a liaison or point person for communications with persons and/or groups internal or external to the facility. (limit characters)
18. Promotes effective communication and optimal information flow within the clinics. (limit characters)
19. Establishes and maintain good relations with various groups and organizations, including other medical centers, etc., and the community at large. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
20. Has your manager approved this detail? Please submit documentation of approval as an attachment. (limit characters)