National Park Service Logo
Position Title
Seasonal Public Safety Dispatcher
Agency
National Park Service
Announcement Number
IM-1540-YELL-25-12715935-DE Opens in new window
Open Period
Monday, March 31, 2025 to Monday, April 7, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
2. Select the lowest grade you are willing to accept for this position. (limit characters)
3. Would you accept a temporary appointment? (limit characters)
4. When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter? (limit characters)
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating. (limit characters)
Assessment 1
Minimum Qualifications (limit characters)
1. From the descriptions below, select one response that best describes how your background meets the specialized experience or education requirements for a Public Safety Dispatcher, GS-2151-05. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.

YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
(limit characters)
2. From the descriptions below, select one response that best describes how your background meets the basic experience requirements for a Public Safety Dispatcher, GS-2151-06 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position at the GS-06 grade level. Your application materials must support the answers you claim in this assessment. If not, you will be found not qualified or your score will be lowered.
(limit characters)
Minimum Qualifications (limit characters)
Public Safety and Security - Knowledge of intelligence operations; public safety and security operations; occupational health and safety; investigation and inspection techniques; or rules, regulations, precautions, and prevention techniques for the protection of people, data, and property. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Perform dispatch and/or call taking services for public safety related incidents and operations by receiving and evaluating emergency calls for appropriate response, obtaining information through questioning to determine the priority of the call.
(limit characters)
4. Ensure personnel safety by maintaining status on responders who are responding to incidents in the field; anticipate responders' requests and needs.
(limit characters)
5. Coordinate responses to emergency incidents by initiating response of personnel and equipment according to agency protocols and providing communication and logistical support to responders.(GS-6 only) (limit characters)
6. Query and relay information critical to law enforcement activities (wants, warrants, driver and vehicle status, Be on the Lookout, and Attempt to Locate) in order to assist law enforcement personnel with contacts and investigations. (GS-6 only) (limit characters)
Stress Tolerance - Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations). (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
7. Elicit critical information from reporting parties who are hysterical, hostile, uncooperative, traumatized and/or injured, or who have other communications impediments.
(limit characters)
8. Use judgement to initiate responses to incidents including dispatching personnel and/or equipment in situations where priorities are frequently shifting.
(limit characters)
Telecommunications - Knowledge of transmission, broadcasting, swithcing, control, and operation of telecommunications systems. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
9. Operate a multi-frequency radio or multi-line phone console in a communications center to initiate responses to incidents including dispatching personnel and/or equipment.
(limit characters)
10. Coordinate the use of assigned radio frequencies, direct radio traffic to appropriate channels, and restrict channels to emergency use as needed to prioritize radio traffic and related communications.
(limit characters)
11. Serve as primary point of contact for law enforcement or other public safety responders monitoring radio traffic and assisting operations.
(limit characters)
Technology Application - Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
12. Perform general clerical duties such as data entry, quality control, records management, inventories, and verification and maintenance of contact listings for a communications center or similar operation.
(limit characters)
13. Safeguard information ensuring appropriate dissemination of sensitive information (i.e. criminal histories, medical histories, or similar) only to appropriate personnel using judgement and initiative in interpreting information.
(limit characters)
14. Use computer systems such as National Criminal Information Network (NCIC), National Law Enforcements Communications System (NLETS), and State criminal information networks (i.e., ACCESS, TLETS, VCIN, etc.) to perform criminal history checks, access wanted files, motor vehicle department files, or stolen, lost or wanted items/subjects.
(limit characters)