- Position Title
- Health Technician (Telehealth Clinical)
- Agency
- Veterans Health Administration
- Announcement Number
- CBCU-12716417-25-VA Opens in new window
- Open Period
- Friday, March 21, 2025 to Monday, June 30, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Select the appropriate answer to each of the following questions:
Select “Yes” or “No” to the following question(s).
1.
English Language Proficiency. A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.
Are you proficient in spoken and written English?
Are you proficient in spoken and written English?
This section will be used to determine if you possess the basic requirements for appointment as a HEALTH TECHNICIAN (TELEHEALTH CLINICAL) position in the Veterans Health Administration (VHA). Please select the best response.
2.
Basic Requirements.
To meet basic requirements as a Health Technician (Telehealth Clinical) in the VHA you must have experience, education, or a combination of both. Select the response that best describes your ability to meet the basic requirements. The entry level grade for this position is a GS-6.
To meet basic requirements as a Health Technician (Telehealth Clinical) in the VHA you must have experience, education, or a combination of both. Select the response that best describes your ability to meet the basic requirements. The entry level grade for this position is a GS-6.
Grade Determination: In addition to the basic requirements for employment, the following criteria must be met. Select the appropriate answer to each of the following questions. NOTE: Your resume must support your answers in the occupational questionnaire.
Select “Yes” or “No” to the following question(s).
3.
Experience: Do you possess one year of experience equivalent to the next lower grade level of GS-05?
Experience would consist of the following: Scheduling telehealth appointments using an electronic scheduling system; obtaining and documenting patient history and pertinent clinical information in electronic medical records; preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment, establishing video conferencing connections, making introductions between patient site and provider site; monitors and maintains electronic schedule of rooms, patients, technologies, and presenters; supporting the Veteran in completing patient satisfaction surveys; cleaning and performing minor routine maintenance of assigned telehealth technology.
Experience would consist of the following: Scheduling telehealth appointments using an electronic scheduling system; obtaining and documenting patient history and pertinent clinical information in electronic medical records; preparing the clinical environment, which may include preparing medical and telecommunications equipment to be used for clinical examination and treatment, establishing video conferencing connections, making introductions between patient site and provider site; monitors and maintains electronic schedule of rooms, patients, technologies, and presenters; supporting the Veteran in completing patient satisfaction surveys; cleaning and performing minor routine maintenance of assigned telehealth technology.
4.
Knowledge, Skills, and Abilities (KSA). In addition, candidates must demonstrate the following KSAs:
Comprehensive knowledge of computer systems and programs to perform a variety of tasks;
Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education;
Ability to provide and receive guidance and technical direction;
Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments;
Ability to read, interpret, and apply complex written instructions;
Knowledge of general clinical policies and procedures in a healthcare environment;
Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.
Do you have the ability to demonstrate ALL of the above KSAs?
Comprehensive knowledge of computer systems and programs to perform a variety of tasks;
Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education;
Ability to provide and receive guidance and technical direction;
Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments;
Ability to read, interpret, and apply complex written instructions;
Knowledge of general clinical policies and procedures in a healthcare environment;
Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.
Do you have the ability to demonstrate ALL of the above KSAs?
Knowledge, Skills, and Abilities (KSA). Briefly describe your experience with the following KSAs. If not applicable, please enter N/A in the text box.
5.
Comprehensive knowledge of computer systems and programs to perform a variety of tasks;
6.
Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education
7.
Ability to provide and receive guidance and technical direction
8.
Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments
9.
Ability to read, interpret, and apply complex written instructions
10.
Knowledge of general clinical policies and procedures in a healthcare environment
11.
Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters