Department of Defense Education Activity Logo
Position Title
Office Automation Clerk
Agency
Department of Defense Education Activity
Announcement Number
NC7X256638586440R Opens in new window
Open Period
Thursday, March 27, 2025 to Monday, April 7, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Current Department of Defense Education Activity (DoDEA) Civilian Employees

Do you meet one of the categories below?

• CIVILIAN EMPLOYEES SERVING ON A PERMANENT APPOINTMENT. You must submit a copy of your most recent SF-50, Notification of Personnel Action. (Block 24 of your SF-50 must be a "1" or "2" AND block 34 must be a "1"); OR

• CIVILIAN EMPLOYEES SERVING ON AN EXCEPTED SERVICE VETERANS RECRUITMENT APPOINTMENT (VRA). You must submit a copy of your SF-50, Notification of Personnel Action, reflecting current DoDEA Excepted Service VRA appointment (Block 24 must be a "2" AND block 34 must be a "2").

Supporting documentation: You must submit the documents which prove you are a current DoDEA employee as described in one of the categories above. To obtain a copy of SF-50s from employment with the Department of Defense, go to My Biz.

Are you a current Department of Defense Education Activity (DoDEA) civilian employee?
(limit characters)
3. Current Permanent Department of Defense (DoD) Civilian Employee

You are eligible in this category if you currently work on a permanent* competitive service civilian appointment in any of the following Department of Defense (DOD) agencies:

• U.S. Navy
• U.S. Marine Corps
• Department of the Air Force
• Department of the Army
• Other Department of Defense Agency (e.g., WHS, DLA, DFAS, DISA, DODEA, Defense Commissary, etc.)

Supporting documentation: You are required to submit acceptable documentation of your appointment eligibility, by submitting a copy of your last or most recent SF-50, Notification of Personnel Action, (block 24 must be a "1" or "2" AND block 34 must be a"1"). To obtain a copy of SF-50s from employment with the Department of Defense, go to My Biz at https://compo.dcpds.cpms.osd.mil/.

Note(s):
*If you are currently working on a temporary or term appointment, or you are serving on active duty in the U.S. military service in any of the above agencies, you are NOT eligible for this hiring category unless you are serving on a Flexible Length Renewable Term (FLRT) Technical appointment with a remark indicating that you are eligible for consideration as a status candidate (block 45 must contain a remark on eligibility as a status candidate under section 1109(b)(1)(B) of the NDAA for FY 2016).

If you are currently working for a private sector company performing work related to a contract with a federal agency, you are NOT eligible for this hiring category

Are you a Current Permanent Department of Defense (DoD) Civilian Employee?
(limit characters)
4. Domestic Defense Industrial Base Facilities and Major Range and Test Facilities Base Civilian Personnel Workforce Flexibilities

Are you eligible under this authority for appointment?

Current or former Domestic Defense Industrial Base (DIB) Facilities and Major Range and Test Facilities Base (MTRFB) employee; and Who currently are or formerly were under time-limited competitive appointments at certain DIB or MTRFB.

Current DIB or MTRFB employees: Must have initially been hired under competitive examining procedures to the time-limited appointment, must have served under 1 or more time-limited appointments by a Domestic Defense Industrial Base (DIB) Facilities and Major Range and Test Facilities Base (MTRFB) for a period totaling more than 24 months without a break in service of 2 or more years, and must have performed at an acceptable level during each period of service.

Former DIB or MTRFB employees: Must have initially been hired under competitive examining procedures to the time-limited appointment, must have served under 1 or more time-limited appointments by a Domestic Defense Industrial Base (DIB) Facilities and Major Range and Test Facilities Base (MTRFB) agency for a total period of more than 24 months without a break in service of 2 or more years, must have performed at an acceptable level throughout the service period(s), must apply for a position covered by these provisions within 2 years after their most recent date of separation, and must have been separated, with respect to their most recent separation, for reasons other than misconduct or performance.

Supporting documentation: You are required to submit acceptable proof of your appointment eligibility by submitting a copy of your most recent SF-50 (block 24 must be a "0" or "3"AND block 34 must be a "1"), Notification of Personnel Action, documenting your DIB or MTRFB eligibility for a competitive service appointment AND performance rating showing you have performed at an acceptable level.
 
(limit characters)
5. Interagency Career Transition Assistance Plan

Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position? If yes, confirm:

• You are located in the same local commuting area of the vacancy,
• Your grade is equivalent to or below the grade level of the vacancy, and
• Your last performance rating of record is at least fully successful or the equivalent.

ICTAP applicants must be well qualified for the position to receive consideration for special priority selection. Well-qualified is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualification requirements for the position.

*Note: Under competitive delegated examining, an ICTAP eligible will be considered well-qualified if they attain an eligibility rating of 90 or higher, not including points for veterans' preference.

Supporting documentation: Federal employees seeking ICTAP eligibility must submit proof that they meet the requirements of 5 CFR 330.704, by submitting a copy of the following documents with your completed application:

• A copy of your agency notice; AND,
• A copy of your most recent annual performance appraisal; AND,
• A copy of your most recent SF-50 noting current position, grade level, and duty location.  Additional information regarding ICTAP eligibility can be found in the OPM Employee's Guide to Career Transition.  For more information, review the USAJOBS Resource Center.

Are you eligible under the Interagency Career Transition Assistance Plan (ICTAP)?
(limit characters)
6. Land Management Workforce Flexibility Act

You are eligible for this hiring category if you:

• Are a current or former Land Management Agency employee (i.e. the Forest Service of the Department of Agriculture; the Bureau of Land Management of the Department of the Interior; the National Park Service of the Department of the Interior; the Fish and Wildlife Service of the Department of the Interior; the Bureau of Indian Affairs of the Department of the Interior; or the Bureau of Reclamation of the Department of the Interior); and
• Who currently are or formerly were under time-limited competitive appointments at certain land management agencies.

Current land management agency appointees:
must have initially been hired under competitive examining procedures to the time-limited appointment, must have served under 1 or more time-limited appointments by a land management agency for a period totaling more than 24 months without a break in service of 2 or more years, and must have performed at an acceptable level during each period of service.

Former land management agency employees:
must have initially been hired under competitive examining procedures to the time-limited appointment, must have served under 1 or more time-limited appointments by a land management agency for a total period of more than 24 months without a break in service of 2 or more years, must have performed at an acceptable level throughout the service period(s), must apply for a position covered by these provisions within 2 years after their most recent date of separation, and must have been separated, with respect to their most recent separation, for reasons other than misconduct or performance.

Supporting documentation: You are required to submit a copy of your most recent SF-50, Notification of Personnel Action, documenting your Land Management eligibility for a competitive service appointment (block 24 must be a "0" or "3" AND block 34 must be a "1"), AND a copy of your performance rating showing you have performed at an acceptable level.

Are you eligible under this authority for appointment?
(limit characters)
7. Non-Department of Defense (DoD) Transfer

This category includes competitive service, career or career-conditional employees of federal agencies other than the Department of Defense (e.g., Dept of Labor, VA). 

Supporting documentation: You are required to submit acceptable documentation of your appointment eligibility, by submitting a copy of your last or most recent SF-50, Notification of Personnel Action, (block 24 must be a "1" or "2" AND block 34 must be a "1").

*If you are currently working on a temporary or term appointment, or are serving on active duty in the U.S. military service, you are NOT eligible for this hiring category.
*If you are currently working for a private sector company performing work related to a contract with a federal agency, you are NOT eligible for this hiring category.

Are you applying to transfer from a federal agency other than the DoD?
(limit characters)
8. Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician Eligible

I am an MR or NG Reserve Technician who will lose or has lost my military membership through no fault of my own after completing at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement.  I am exercising my preferen­ce eligibility to DoD positions within my local commuting area in accordance with Section 3329(b) of Title 5, U.S.C.  This preference eligibility is valid for 1 year after separation. 

NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.

Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received showing you are no longer eligible for military or NG membership (through no fault of your own) and that you have completed at least 15 years of technician service and a minimum of 20 years of service creditable for non-regular retirement. 

Are you a Priority Placement Program (PPP) DoD Military Reserve (MR) and National Guard (NG) Technician Eligible?

 
(limit characters)
9. Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible

I am a military spouse who is currently married to my active duty sponsor. I am exercising my preference eligibility for positions within the local commuting area of my sponsor's current duty station.  I certify that I have not accepted nor declined a permanent, continuing Federal or non-appropriated fund position in the local commuting area of our current duty location. 

NOTE:  Military spouses are eligible for one permanent noncompetitive appointment using their preference eligibility for the duration of the active duty sponsor's assignment to a permanent duty station, as long as the military spouse has not declined or accepted a permanent Federal or non-appropriated fund position in the commuting area of the sponsor's current duty location.  If you certify that you have not used your preference at your sponsor's current duty location and it is discovered to be untrue, you may be subject to loss of MSP and possible disciplinary action. 

Supporting Documentation:  You must include a copy of the Military Spouse PPP Self-Certification Checklist along with the documents identified on the checklist to verify your eligibility for MSP, such as PCS orders/verification of duty location assignment and a copy of marriage certificate or license.

Are you a Priority Placement Program DoD Military Spouse Preference Eligible?
(limit characters)
10. Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Technician Receiving Disability Retirement

I am an MR or NG Technician who will be or has been involuntarily medically retired due to a service-connected medical disability that disqualifies me from military membership or from holding my required military grade, and have applied for or am receiving a disability retirement annuity.  I am exercising my preference eligibility to DoD positions within my local commuting area.  I understand that the position for which I am applying must be at the same grade or equivalent level, tenure, and work schedule as the position held currently or upon separation. 

NOTE: By using this eligibility, you certify that you have not obtained permanent Federal employment, nor have you accepted or declined a PPP job offer.

Supporting Documentation: If you indicate "yes" to this question, you must submit a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist and copies of the appropriate documentation, such as the notification letter you received that states you are no longer eligible for Reserve membership due to a service-connected disability. 

Are you a Priority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Preference Eligible Technician Receiving Disability Retirement?

 
(limit characters)
11. Priority Placement Program, DoD Retained Grade Preference Eligible

I am currently on retained grade based on receiving a written RIF notification letter of a change to lower grade, or a notification letter of a classification downgrade dated within the last 2 years.  I am exercising my preference eligibility to DoD positions within my local commuting area. 

NOTE:  By using this eligibility, you certify that you have not accepted permanent Federal employment at your retained grade, nor have you accepted or declined a PPP job offer.

Supporting Documentation:  If you indicate "yes" for this statement, you must submit a copy of the Retained Grade PPP Self-Certification Checklist and copies of the appropriate documentation, such as a RIF change-to-lower-grade notice, and an SF-50 reflecting your RIF change to lower grade. 

Are you a Priority Placement Program, DoD Retained Grade Preference Eligible?
(limit characters)
12. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

(limit characters)
13. Veterans Employment Opportunity Act (VEOA) of 1998

This category includes veterans whose discharge was under honorable conditions AND:

• who served 3 or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet this eligibility); or
• who have preference eligibility; or
• who have derived preference

Veterans Employment Opportunity Act of 1998, as amended (VEOA) is a competitive service appointing authority that can only be used when filling permanent, competitive service positions. It cannot be used to fill excepted service positions.
 
"Preference eligible" under VEOA includes those family members entitled to derived preference. For eligibility information and supporting documentation requirements, go to VEOA Derived Preference.

Supporting documentation: You are required to submit acceptable documentation of your preference or appointment eligibility. Acceptable documentation is:

• DD Form 214, "Certificate of Release or Discharge from Active Duty," showing dates of service, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD Form 214 is preferable (Note: If you have more than one DD Form 214 for multiple periods of active duty service, you should submit a copy for each period of service.); OR
Future Military Retirees*: You are required to submit a copy of your retirement DD Form 214 OR a copy of your approved retirement letter AND a copy of your terminal leave letter OR certification document**. You will be required to provide your DD Form 214 prior to appointment; OR
Future Military Separatees*: You are required to submit a copy of your most recent DD Form 214 OR certification document** OR a copy of your most recent active duty orders AND a copy of your terminal leave request (if applicable). You will be required to provide your DD Form 214 prior to appointment.
Disabled Veterans: You are required to submit a copy of one of the separation documents identified above AND documentation of your overall service connected disability identified on the SF-15, page 2, section B or Section C.
*Active duty military members who are selected may not be appointed unless on terminal leave before the effective date of employment.
 
**The "certification" is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the certification is submitted for consideration in the hiring process, at the time and in the manner prescribed by the applicable job opportunity announcement. Prior to appointment, the service member's character of service and qualifying discharge or release must be verified through a DD Form 214 or equivalent documentation.
 
The SF-15 is available on the U.S. Office of Personnel Management forms webpage.

You may request copies of your military personnel records online.

Additional Veterans' preference information
U.S. Office of Personnel Management's Government-wide Veterans Employment webpage
U.S. Office of Personnel Management Veterans Services webpage (OPM Vet Guide)

Are you applying for consideration under the VEOA?
 
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Assessment 1
Thank you for your interest in an Office Automation Clerk position with Department of Defense Education Activity. Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application. (limit characters)
1. Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of Office Automation Clerk at the GS-04 grade level or equivalent pay band in the Federal Service.
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors. Do you self-certify that you can type 40 words per minute based on a 5 minute sample with three or fewer errors?
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Review typed materials to ensure proper grammar, spelling, punctuation, and format were utilized.
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4. Prepare final form typed documents by following oral instruction, hand-written drafts, type-written drafts, or voice recordings.
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5. Maintain files and records in accordance with the Freedom of Information Act and Privacy Act data.
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6. Type and edit presentation or briefing materials in accordance with established guidelines and procedures.
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7. Use correct grammar, spelling, punctuation, and correspondence procedures to prepare material such as worksheets, notices to parents, and other official documents.
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8. Extract information from automated databases to prepare statistical reports.
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9. Use office automation equipment and software to prepare a variety of documents in final form.
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10. Perform standard record keeping and routine filing to accurately maintain files.
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11. Use automated system to maintain time and attendance and leave records.
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12. Retrieve and compile information for administrative and recurring technical reports.
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13. Review mail to determine proper distribution.
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14. Receive visitors and answer phone calls to direct inquiries to the appropriate person.
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15. Communicate with visitors to resolve routine conflict.
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16. Analyze visitor request to determine when unprecedented situations should be elevated to a supervisor.
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17. Perform telephone inquiries to obtain information.
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18. Provide information to students, parents, staff and others, and to ensure adherence to school's policies, procedures.
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19. Your responses to the Announcement and Assessment Questionnaires, along with your resume and all supporting documentation are subject to evaluation and verification to ensure accuracy. Please take this opportunity to review your responses to ensure their accuracy.
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