- Position Title
- Supervisory Mission Support Specialist
- Agency
- Customs and Border Protection
- Announcement Number
- OFO-IMP-12716961-DLW Opens in new window
- Open Period
- Tuesday, March 25, 2025 to Monday, April 7, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
The following set of questions focus on how you are eligible to apply for this announcement. Eligibilities are known as the specific hiring authorities that allow you to be considered for this announcement. Applicants will only be considered for eligibilities for which they claim during the online application and provide documentation displaying their eligibility for the hiring authority. Please see the required documents section of this announcement for documentation information. For more information regarding what hiring authorities you may be eligible for, please see the following link https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/
Note, the Promotion Potential question applies to current or former Federal employees only. If you are not a current or former Federal employee, select No. Selecting No or answering this question incorrectly will not remove you from consideration. However, if you only claim the promotion potential eligibility, you will not receive further consideration for this position.
Note, the Promotion Potential question applies to current or former Federal employees only. If you are not a current or former Federal employee, select No. Selecting No or answering this question incorrectly will not remove you from consideration. However, if you only claim the promotion potential eligibility, you will not receive further consideration for this position.
1.
Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
- You occupy a position located in the same local commuting area of the vacancy; AND
- You are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
- You are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
- Your last performance rating of record is at least fully successful or the equivalent.
- Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
- Copy of your latest Notification of Personnel Action, Standard Form 50.
2.
Are you a current U.S. Customs and Border Protection employee in a permanent competitive service position? To determine your permanent competitive service status, refer to the Tenure and Position Occupied fields of your most current SF-50 as referenced below.
To support your response, it is recommended that you submit a copy of your most recent Notification of Personnel Action, Standard Form (SF) 50 reflecting that you currently hold a permanent competitive service position:
To support your response, it is recommended that you submit a copy of your most recent Notification of Personnel Action, Standard Form (SF) 50 reflecting that you currently hold a permanent competitive service position:
- Tenure: Career or career-conditional (1 or 2 in block 24)
- Position Occupied: Competitive service (1 in block 34)
3.
Instruction: As a federal competitive service employee, answering this question incorrectly will not remove you from consideration. However, if you only claim promotion potential eligibility, you will not receive further consideration for this position.
As a current federal employee, have you held a permanent position in the Federal competitive service (or in a merit system with which OPM has an interchange agreement) with the promotion potential or equivalent of the position noted in the announcement? Please indicate your response below.
Promotion potential (also known as full performance level or FPL) means the highest level/grade that can be achieved in the career ladder progression of the position that is held on a permanent basis. Details and Temporary Promotions are not creditable towards meeting these requirements. To verify your eligibility as a current Federal civilian employee with promotion potential, you must submit a copy of your Notification of Personnel Action(s), Standard Form(s) 50 (SF-50) or equivalent personnel action form(s) that reflect:
- Tenure (Box 24): Career or career-conditional (1 or 2); AND
- Position Occupied (Box 34): Competitive service (1); OR
- Position Occupied (Box 34): Excepted service (2); when in another merit system which OPM has an interchange; AND
- Promotion Potential equivalent to or higher than the grade level being announced.
- You currently hold a GS-09 position with promotion potential to the GS-12. The progression is GS-09, GS-11, and GS-12. You hold a position with the promotion potential of a GS-12.
- Your current position is a GS-12. You are temporarily promoted to a GS-13 position. The temporary promotion is not a permanent position, and your promotion potential is your current position of GS-12.
- Your current position is a GS-12. You previously held a GS-13 position on a permanent basis. GS-13 is considered the highest promotion potential you have held.
You may need to submit more than one SF-50 to demonstrate that you meet promotion potential. Further guidance on how to read your SF-50 can be found at USAJOBS Help Center | Reading your SF-50 to determine your service and appointment type.
Preferences
1.
Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?
To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
2.
There is a time-in-grade (TIG) requirement for promotion into this position for any individual who holds or within the previous 52 weeks held a General Schedule (GS) position under nontemporary appointment in the competitive or excepted service in the executive branch. Have you completed 52 weeks in a position at or above the GS-11 grade level?
If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
3.
If you are a CBP employee, please enter your CBP email address in this format without any extra spaces or characters: john.a.smith@cbp.dhs.gov. If you are not a CBP employee, enter N/A.
4.
If you are a CBP Employee, please enter your Hash ID without any additional spaces, punctuation, or letters. Example: CIC1K4L. If you are not a CBP employee, enter NA.
5.
All newly appointed, first-time CBP supervisors are required to complete the mandatory leadership training. The Office of Training and Development will schedule eligible supervisors to attend within the first 90 days of appointment. All newly appointed, first time permanent supervisors shall attain the knowledge, skills, and abilities necessary to successfully perform their supervisory responsibilities by completing required leadership training in accordance with current agency policy.
NOTE: This training may be waived if previously completed.
Do you acknowledge that you have read and understand the above requirement, including current or former first time supervisors who have previously completed the mandatory training and will not be required to retake the course?
6.
I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.
Your resume must include the following:
Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
Your resume must include the following:
- Be in English
- Include full legal name
- Address
- Phone number
- Complete work history (which includes job titles)
- Detailed description of your duties (including tasks performed)
- The dates you performed those duties (MM/DD/YY - MM/DD/YY)
- Hours worked per week for any position you worked that was not full time (less than 35 hours per week)
- Series
- Grade level(s)
- Salary
Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
Assessment 1
The following question will be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.
1.
Which of the following best describes your experience to qualify for the GS-12 grade level?
The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements.
2.
Administrative tasks independently performed.
3.
Applying regulations and procedures to research, gather, or obtain information related to Freedom of Information Act (FOIA) requests pertaining to recruitment and staffing issues while ensuring the confidentiality of information and the safeguarding of PII/confidential documents.
4.
Performing administrative functions.
5.
Analyzing operations of an organization to develop improvements in human resource management.
6.
Developing plans to meet short term and/or emergency specialized scientific and/or technical human resource needs.
7.
Participating/coordinating with Human Resources staff on the following functions:
8.
Carried out the following tasks on behalf of a group of employees:
9.
Have you been trained in and applied change management principles and tools (including a sense of urgency) to assist you in dealing with and managing changing conditions effectively?
10.
Indicate the extent of your experience in assigning work to subordinates based on changing priorities, requirements of assignments, and capabilities of the employees.
11.
Involving employees, customers, and stakeholders in solving organizational and service delivery problems.
12.
From the following list of service improvement processes please identify those in which you have been an active participant:
13.
Select the option that best describes your experience improving the efficiency and quality of work performed in a work process having broad organizational impact.