Customs and Border Protection Logo
Position Title
PROGRAM MANAGER (LOGISTICS)
Agency
Customs and Border Protection
Announcement Number
USBP-IMP-12717078-BBM Opens in new window
Open Period
Monday, March 31, 2025 to Friday, April 4, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
The following set of questions focus on how you are eligible to apply for this announcement. Eligibilities are known as the specific hiring authorities that allow you to be considered for this announcement. Applicants will only be considered for eligibilities for which they claim during the online application and provide documentation displaying their eligibility for the hiring authority. Please see the required documents section of this announcement for documentation information. For more information regarding what hiring authorities you may be eligible for, please see the following link https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/

Note, the Promotion Potential question applies to current or former Federal employees only. If you are not a current or former Federal employee, select No. Selecting No or answering this question incorrectly will not remove you from consideration. However, if you only claim the promotion potential eligibility, you will not receive further consideration for this position.
(limit characters)
1. Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
  • You occupy a position located in the same local commuting area of the vacancy; AND
  • You are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • You are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
  • Your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation to validate your claim of CTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
2. Are you a current U.S. Customs and Border Protection employee in a permanent competitive service position?  To determine your permanent competitive service status, refer to the Tenure and Position Occupied fields of your most current SF-50 as referenced below.  

To support your response, it is recommended that you submit a copy of your most recent Notification of Personnel Action, Standard Form (SF) 50 reflecting that you currently hold a permanent competitive service position:
  • Tenure:  Career or career-conditional (1 or 2 in block 24)
  • Position Occupied:  Competitive service (1 in block 34)
(limit characters)
3. Instruction: As a CBP employee, answering this question incorrectly will not remove you from consideration.  However, if you only claim promotion potential eligibility, you will not receive further consideration for this position. 

As a current CBP employee, have you held a permanent position with CBP or in the Federal competitive service (or in a merit system with which OPM has an interchange agreement) with the promotion potential or equivalent of the position noted in the announcement?  Please indicate your response below.  

Promotion potential (also known as full performance level or FPL) means the highest level/grade that can be achieved in the career ladder progression of the position that is held on a permanent basis. Details and Temporary Promotions are not creditable towards meeting these requirements. You may need to submit more than one SF-50 to demonstrate that you meet promotion potential. Recommended SF-50s include promotions and step increases (within grade increases).  SF-50s should reflect:
  • Career or career-conditional (Tenure field is 1 or 2 in Block 24); AND
  • Status in the competitive service (Position Occupied field is 1 in Block 34); or if with another merit system which OPM has an interchange (Position Occupied field is 2 in Block 34); AND
  • Promotion Potential is equivalent to or higher than the grade level being announced.  This would be in the remarks section of your initial appointment SF-50 or the SF-50 of the highest grade held.
Examples: 
  • You currently hold a GS-09 position with promotion potential to the GS-12.  The progression is GS-09, GS-11, and GS-12.  You hold a position with the promotion potential of a GS-12.
  • Your current position is a GS-12. You are temporarily promoted to a GS-13 position. The temporary promotion is not a permanent position, and your promotion potential is your current position of GS-12.
  • Your current position is a GS-12. You previously held a GS-13 position on a permanent basis.  GS-13 is considered the highest promotion potential you have held.
Further guidance on how to read your SF-50 can be found at USAJOBS Help Center | Reading your SF-50 to determine your service and appointment type.

(limit characters)
Preferences
1. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
(limit characters)
2. There is a time-in-grade (TIG) requirement for promotion into this position for any individual who holds or within the previous 52 weeks held a General Schedule (GS) position under nontemporary appointment in the competitive or excepted service in the executive branch. Have you completed 52 weeks in a position at or above the GS-13 grade level?

If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
(limit characters)
3. If you are a CBP employee, please enter your CBP email address in this format without any extra spaces or characters: john.a.smith@cbp.dhs.gov. If you are not a CBP employee, enter N/A. (limit characters)
4. If you are a CBP Employee, please enter your Hash ID without any additional spaces, punctuation, or letters. Example: CIC1K4L. If you are not a CBP employee, enter NA. (limit characters)
5. I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.

Your resume must include the following:
  • Be in English
  • Include full legal name
  • Address
  • Phone number
  • Complete work history (which includes job titles)
  • Detailed description of your duties (including tasks performed)
  • The dates you performed those duties (MM/DD/YY - MM/DD/YY)
  • Hours worked per week for any position you worked that was not full time (less than 35 hours per week)
For Federal employment experience, your resume must also include:
  • Series
  • Grade level(s)
  • Salary
*Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.

Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
(limit characters)
Assessment 1
The following question determines whether or not you meet the minimum qualification requirements for this position. Please review the vacancy announce for a description of those requirements. (limit characters)
1. Which of the following statements best describes your experience to qualify for the GS-14 grade level? (limit characters)
The following questions rate applicants who meet the minimum eligibility and qualification requirements. (limit characters)
2. Conducting analytical activities (select all that apply):
(limit characters)
3. Indicate the extent of your experience developing and analyzing data of a management, administrative, or program nature.
(limit characters)
4. Developing data of a management, administrative, or program nature (select all that apply):
(limit characters)
5. Analyzing data of a management, administrative, or program nature (select all that apply):
(limit characters)
6. Indicate the extent of your experience in improving the efficiency and quality of work performed.
(limit characters)
7. Indicate the extent of your experience applying business process engineering concepts and methods in the conduct of studies to improve administrative operations.
(limit characters)
8. Indicate the extent of your experience analyzing the operations of an organization to develop improvements in human resource management.
(limit characters)
9. Indicate the extent of your experience implementing processes for assessing project or program performance.
(limit characters)
10. Indicate the extent of your experience in reporting to higher-level officials on program status and/or technical problems requiring resolution.
(limit characters)
11. Describe your experience identifying problems and developing and implementing solutions.
(limit characters)
12. Have you been trained in and applied change management principles and tools (including a sense of urgency) to assist you in dealing with and managing changing conditions effectively?
(limit characters)
13. Which of the following change management principles have you applied successfully when implementing process, technology or organizational changes?
(limit characters)
14. Please identify which of the following changing conditions you have dealt with while maintaining unit productivity and quality:
(limit characters)
15. Indicate the extent of your experience in assigning work to subordinates based on changing priorities, requirements of assignments, and capabilities of the employees.
(limit characters)
16. In which of the following topics have you received instruction, policy guidance, or formal training?
(limit characters)
17. Which of the following activities have you engaged in as a leader, project manager, or supervisor?
(limit characters)
18. Applying internal control systems that guard against fraud, waste, and/or mismanagement.
(limit characters)
19. Taking immediate corrective action when needed (e.g., terminate a contract due to lack of timeliness, quality or cost increases; suspend the work of an employee who is engaging in conduct that represents a threat to the safety of himself, herself, or others).
(limit characters)
20. I have successfully used my persuasion and negotiating skills to obtain the decision I wanted or support I needed from:
(limit characters)
21. I have experience representing (presenting, explaining, defending, selling, and/or negotiating) the organization and its work to:
(limit characters)
22. Which of the following actions have you taken to manage, mitigate or prevent conflicts from impacting on the mission or programs/issues you were responsible for managing?
(limit characters)
23. As a supervisor or manager, which of the following actions have you taken to manage, mitigate or prevent conflicts from impacting on the mission or programs you were responsible for managing?
(limit characters)
24. Adjusting the allocation of physical, human, and technology resources to organizational sub-components including work units, work groups and project teams in order to solve problems and assure that program objectives and project milestones are met.
(limit characters)
25. Involving employees, customers, and stakeholders in solving organizational and service delivery problems.
(limit characters)
26. Select the option that best describes your experience improving the efficiency and quality of work performed in a work process having broad organizational impact.
(limit characters)
27. Indicate the extent to which you have gathered and analyzed facts, determined the accuracy of the data, defined the problem, and identified solutions.
(limit characters)