Customs and Border Protection Logo
Position Title
Management and Program Analyst
Agency
Customs and Border Protection
Announcement Number
PARE-IMP-12717448-KMW Opens in new window
Open Period
Monday, March 31, 2025 to Friday, April 11, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
The following set of questions focus on how you are eligible to apply for this announcement. Eligibilities are known as the specific hiring authorities that allow you to be considered for this announcement. Applicants will only be considered for eligibilities for which they claim during the online application and provide documentation displaying their eligibility for the hiring authority. Please see the required documents section of this announcement for documentation information. For more information regarding what hiring authorities you may be eligible for, please see the following link https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/

Note, the Promotion Potential question applies to current or former Federal employees only. If you are not a current or former Federal employee, select No. Selecting No or answering this question incorrectly will not remove you from consideration. However, if you only claim the promotion potential eligibility, you will not receive further consideration for this position.
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1. Are you a current federal employee who has received notice that you will be displaced from the Department of Homeland Security? If yes, confirm:
  • You occupy a position located in the same local commuting area of the vacancy; AND
  • You are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND
  • You are applying to a position that does not have greater promotion potential than the position from which you will be separated; AND
  • Your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation to validate your claim of CTAP eligibility, such as:
  • Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice, AND
  • Copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you a current U.S. Customs and Border Protection employee in a permanent competitive service position?  To determine your permanent competitive service status, refer to the Tenure and Position Occupied fields of your most current SF-50 as referenced below.  

To support your response, it is recommended that you submit a copy of your most recent Notification of Personnel Action, Standard Form (SF) 50 reflecting that you currently hold a permanent competitive service position:
  • Tenure:  Career or career-conditional (1 or 2 in block 24)
  • Position Occupied:  Competitive service (1 in block 34)
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3. Instruction: As a CBP employee, answering this question incorrectly will not remove you from consideration.  However, if you only claim promotion potential eligibility, you will not receive further consideration for this position. 

As a current CBP employee, have you held a permanent position with CBP or in the Federal competitive service (or in a merit system with which OPM has an interchange agreement) with the promotion potential or equivalent of the position noted in the announcement?  Please indicate your response below.  

Promotion potential (also known as full performance level or FPL) means the highest level/grade that can be achieved in the career ladder progression of the position that is held on a permanent basis. Details and Temporary Promotions are not creditable towards meeting these requirements. You may need to submit more than one SF-50 to demonstrate that you meet promotion potential. Recommended SF-50s include promotions and step increases (within grade increases).  SF-50s should reflect:
  • Career or career-conditional (Tenure field is 1 or 2 in Block 24); AND
  • Status in the competitive service (Position Occupied field is 1 in Block 34); or if with another merit system which OPM has an interchange (Position Occupied field is 2 in Block 34); AND
  • Promotion Potential is equivalent to or higher than the grade level being announced.  This would be in the remarks section of your initial appointment SF-50 or the SF-50 of the highest grade held.
Examples: 
  • You currently hold a GS-09 position with promotion potential to the GS-12.  The progression is GS-09, GS-11, and GS-12.  You hold a position with the promotion potential of a GS-12.
  • Your current position is a GS-12. You are temporarily promoted to a GS-13 position. The temporary promotion is not a permanent position, and your promotion potential is your current position of GS-12.
  • Your current position is a GS-12. You previously held a GS-13 position on a permanent basis.  GS-13 is considered the highest promotion potential you have held.
Further guidance on how to read your SF-50 can be found at USAJOBS Help Center | Reading your SF-50 to determine your service and appointment type.

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4. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

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Preferences
1. Select the lowest grade you are willing to accept for this position. (limit characters)
2. Are you a current political Schedule A or Schedule C Executive Branch employee or a former political Schedule A or Schedule C Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code or are you a current non-career Senior Executive Service (SES) Executive Branch employee or a former non-career SES Executive Branch employee who held the position within the last five years applying to a competitive or non-political excepted service position under Title 5 of the United States Code?

To verify, please submit a copy of your Notification of Personnel Action, Standard Form (SF-50) or other relevant documentation reflecting your status as a Political Appointee.
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3. There is a time-in-grade (TIG) requirement for promotion into this position for any individual who holds or within the previous 52 weeks held a General Schedule (GS) position under nontemporary appointment in the competitive or excepted service in the executive branch. Have you completed 52 weeks in a position at or above the GS-11 grade level?

If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
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4. There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years, before completing an application for CBP employment.

If you do not meet the residency requirement as stated above and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions:
  • Working for the U.S. Government as a federal civilian or as a member of the military
  • A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
  • Participation in a study abroad program sponsored by a U.S. affiliated college or university
  • Working as a contractor, intern, consultant or volunteer supporting the U.S. government

Exceptions may be granted to applicants if they can provide complete state-side coverage information required to make a suitability determination. Examples of state-side coverage information include: the state-side address of the company headquarters where the applicant's personnel file is located, the state-side address of the Professor in charge of the applicant's "Study Abroad" program, and/or the state-side addresses of anyone who worked or studied with the applicant while overseas. If selected for a position, you must provide documentation to support a request for an exception.

Do you meet the residency requirement?
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5. Are you receiving a civilian retirement annuity from OPM based on retiring from the Federal government? If you select yes and you are selected for this position, your salary will be off-set by the amount of your civilian retirement annuity.

To verify, you must submit a copy of your retirement SF-50 with your application package. It is also recommended to submit a copy of your most recent annuity statement.

Note, this does not apply to military retirement and annuity pay.
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6. I have read and understand the following statement: You will be considered for the highest grade level for which you qualify for. Eligibility will be verified based on your resume and transcripts. You must have gained the work experience by the closing date of this announcement. Full-time work experience is 35 or more hours worked per week and must be clearly stated on your resume. Qualifications based on work experience will be determined by what is listed on your resume. Work experience refers to both paid and unpaid experience, such as volunteer work.

Your resume must include the following:
  • Be in English
  • Include full legal name
  • Address
  • Phone number
  • Complete work history (which includes job titles)
  • Detailed description of your duties (including tasks performed)
  • The dates you performed those duties (MM/DD/YY - MM/DD/YY)
  • Hours worked per week for any position you worked that was not full time (less than 35 hours per week)
For Federal employment experience, your resume must also include:
  • Series
  • Grade level(s)
  • Salary
*Note- It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords.

Do you agree to provide a resume that contains the necessary requirements listed in the instructions above?
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7. This question will be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.

Which of the following best describes your experience to qualify for the GS-12 grade level?
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8. In addition to the application and application questionnaire, this position requires a USA Hire online assessment, which measures critical general competencies required to perform the job. If you are required to take the USA Hire assessment, you will be emailed a unique URL to access the USA Hire system. The USA Hire online assessment must be completed within 48 hours, following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). See the How to Apply and Next Steps within the Job Opportunity Announcement for additional details.

Do you acknowledge that you may be required to take an additional online USA Hire assessment, via an email link sent to you after completion of this application, and that failure to complete any portion of the assessment will remove your application from consideration?
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9. This question will be used to determine whether or not you meet the minimum qualification requirements for this position. You may wish to consult the vacancy announcement for a description of those requirements.Which of the following best describes your experience to qualify for the GS-13 grade level? (limit characters)
10. There is a time-in-grade (TIG) requirement for promotion into this position for any individual who holds or within the previous 52 weeks held a General Schedule (GS) position under non-temporary appointment in the competitive or excepted service in the executive branch. Have you completed 52 weeks in a position at or above the GS-12 grade level?

If you are a current federal employee or former federal employee within the past 52 weeks, submit one or more SF-50s that support your selected response below showing you meet or are exempt from time-in-grade requirements.
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11. If you are a CBP employee, please enter your CBP email address in this format without any extra spaces or characters: john.a.smith@cbp.dhs.gov. If you are not a CBP employee, enter N/A. (limit characters)
12. This vacancy has a local commuting area requirement, as defined below:
  • The area surrounding the duty station by which people reasonably travel back and forth from home to work; Or
  • The employee's permanent duty station is located within the reasonable travel area surrounding the duty station of this vacancy; Or if applicable
  • For employees who are detailed or temporarily promoted (for less than 1 year) to another duty location, the permanent duty location is considered to be the duty location of record for commuting area purposes.
  • For employees who are detailed or temporarily promoted (for more than 1 year) to another duty location, the detailed or temporary duty location is considered to be the duty location of record for commuting area purposes.
Do you meet the local commuting area requirement?
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Assessment 1
The following questions will be used to rate applicants who meet the minimum eligibility and qualification requirements. (limit characters)
1. Developing and analyzing data of a management, administrative, or program nature.
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2. Analyzing data of a management, administrative, or program nature.
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3. Conducting studies, analyses, or evaluations where decisions and actions are complicated by sensitive or confidential issues.
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4. Evaluating proposed regulations, and policies to determine their effect on existing administrative and program operations.
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5. I have conducted qualitative research that included planning, data collection, and analysis. In this context, qualitative analysis is defined as follows: The systematic analysis and interpretation of numerical and non-numerical data to determine underlying patterns and meanings in business operations. Qualitative research generally uses techniques such as content analysis or non-structured and structured interviews.
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6. Indicate the extent of your experience in performing duties in the Planning phase of the Planning, Programming, Budgeting, and Accountability (PPBA) Process or your organization's equivalent process. Duties involved in the Planning phase could include developing an agency or subordinate element strategic plan, developing goals and objectives, and developing performance measures.
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7. Which of the following best describes your experience consulting with program managers to develop out-year budget planning documentation to ensure program requirements and schedules are met?
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8. Do you have experience directing, implementing, coordinating and overseeing all aspects of planning and programming, budgeting and accountability (PPBA) to ensure proper planning and programming processes are implemented?
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9. Which of the following best describes your experience using analytical data to make recommendations to leadership regarding future program objectives and process improvements?
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10. Select the one statement that BEST describes your experience applying data management and analysis techniques to study, gather, interpret, develop, and/or report on agency/organization operational, policy, and/or resource data.
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11. Which of the following have you performed in regard to applying data management and analysis techniques? (Select all that apply.)
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12. Select the one statement that BEST describes your experience preparing a variety of analytical reports, technical documents, and data products on agency/organizational issues.
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13. From the descriptions below, chose those that BEST describe your experience participating in gathering data, conducting analysis, and evaluating the results for reporting and describing analytical insights? (Select all that apply.)
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14. Select the one statement that BEST describes your experience supporting the integration of data, methods, business intelligence tools, and visualizations to respond to organizational requests, questions, and priorities.
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15. Select the one statement that BEST describes your experience communicating with customers/clients with varying backgrounds and levels of understanding on complex issues using data, reports, dashboards, and visualizations.
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