- Position Title
- Public Safety Dispatcher
- Agency
- National Park Service
- Announcement Number
- PW-1549-YOSE-25-12722814-DE Opens in new window
- Open Period
- Wednesday, April 16, 2025 to Tuesday, April 29, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
2.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (MUST include beginning and ending month/year e.g., 5/2019-10/2019 or 5/10/2019-10/20/2019), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the exact hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
3.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
4.
When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter?
5.
This vacancy has both required occupancy positions (where the selectee would be required to live in park housing) and non-required occupancy.
Please choose which position(s) you would like to be considered for. You may choose more than one option.
Please choose which position(s) you would like to be considered for. You may choose more than one option.
6.
This announcement includes one Career-Seasonal position which is subject to release and recall procedures. A permanent career-seasonal position includes all the benefits of permanent employment but does not provide employment on a full year-round basis. As such, the selectee will be in a non-pay/non-duty status for 2 weeks / 1 pay periods during their first service year in this position.
After their first service year, Career Seasonal employees are guaranteed to work at least 6 months per year, but not more than 50 weeks per year. An employment agreement is required and can be changed annually. Are you willing to accept a permanent, career seasonal position?
After their first service year, Career Seasonal employees are guaranteed to work at least 6 months per year, but not more than 50 weeks per year. An employment agreement is required and can be changed annually. Are you willing to accept a permanent, career seasonal position?
Assessment 1
Thank you for your interest in a Dispatcher (Public Safety) position with the National Park Service at Yosemite National Park. This section will be used to determine if you possess the minimum qualifications needed to qualify for this position. Read all responses before making your selection. If you do not meet the minimum qualifications of the position, you will be rated not qualified and will not receive consideration for this position. Your resume (and supporting documentation) must support your questionnaire responses. Failure to support your answers within the body of your resume will result in your score being lowered or being disqualified for this position.
Minimum Qualification Requirements, GS-05
1.
From the descriptions below, select the one statement that most accurately describes the experience and/or education that you possess that demonstrates your ability to perform the duties of this position at the GS-05 grade level in the Federal Service. Read all responses before making your selection.
Minimum Qualification Requirements, GS-06
2.
From the descriptions below, select the one statement that most accurately describes the experience that you possess that demonstrates your ability to perform the duties of this position at the GS-06 grade level in the Federal Service. Read all responses before making your selection.
Minimum Qualification Requirements, GS-07
3.
From the descriptions below, select the one statement that most accurately describes the experience that you possess that demonstrates your ability to perform the duties of this position at the GS-07 grade level in the Federal Service. Read all responses before making your selection.
Minimum Qualification Requirements, GS-08
4.
From the descriptions below, select the one statement that most accurately describes the experience that you possess that demonstrates your ability to perform the duties of this position at the GS-08 grade level in the Federal Service. Read all responses before making your selection.
For each of the following tasks, choose the statement from the list below that best describe your experience and/or training. Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, narratives, and other relevant documents you submit. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position following acceptance.
Telecommunications
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Operate a radio console with various functions such as encryption, alert tones, multi-channels, and frequency and/or phone patch capabilities.
6.
Operate a radio system in accordance with policy (e.g., agency specific, National Telecommunications and Information Administration (NTIA), Federal Communications Commission (FCC)) providing communications and support to law enforcement, fire, and other public safety personnel.
7.
Operate a communications equipment such as 911 telephones, computer aided dispatch system and/or radio networks.
8.
Monitor alarm systems including intrusion, fire, robbery, panic, and maintenance related systems.
9.
Operate a multiline phone system including answering both emergency and business lines, transferring, conferencing, redirecting and prioritizing calls. (GS-06/07/08 Only)
10.
Coordinate communications (i.e., radio, cell phone, frequency/phone patch) interfaces both internal and inter operational to support emergency personnel during critical, escalating, emergency incidents and managing and prioritizing competing traffic. (GS-06/07/08 Only)
11.
Provide appropriate emergency responses to 911 telephone calls. (GS-06/07/08 Only)
12.
Disseminate law enforcement crime data to law enforcement via radio or telephone systems. (GS-07/08 Only)
13.
Apply call prioritization system guidelines to emergency situations. (GS-07/08 Only)
14.
Solve problems in terms of ability to perceive, form valid conclusions, arrive at sound judgments, and make proper decisions. (GS-08 Only)
Technical Competence
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
15.
Perform criminal history/background investigations for criminal investigations.
16.
Operate a multi-frequency, multi-organization radio console to communicate with emergency first responders.
17.
Maintain computer system security in compliance with standard operating procedures.
18.
Perform central dispatch of personnel and/or equipment for incidents including fire, medical, law enforcement, and other services.
19.
Work in a fast-paced environment switching between multiple critical tasks with constantly changing priorities. (GS-06/07/08 Only)
20.
Provide Appropriate emergency responses to 911 telephone calls. (GS-06/07/08 Only)
21.
Identify potential vulnerabilities in geographic areas to promote public and employee safety. (GS-07/08 Only)
22.
Dispatch public safety information and / or emergency services to multiple jurisdictions. (GS-08 Only)
Database Administration
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
23.
Disseminate law enforcement data via radio, electronic, or telephone systems.
24.
Enter (type) information in the incident documentation and accurately captures times, response, and what occurred.
25.
Document dispatch activities such as calls for service and radio transmissions utilizing a computerized radio log or a Computer Aided Dispatch (CAD) system.
26.
Enter information into various criminal justice networks. (GS-06/07/08 Only)
27.
Assist in preparation of reports ensuring proper coding, data entry, and quality control of data. (GS-07/08 Only)
28.
Apply call prioritization system guidelines to emergency situation. (GS-08 Only)
Interpersonal Skills
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
29.
Utilize feedback from supervisors and applies recommendations to improve performance.
30.
Utilize questioning techniques to document information and determine response.
31.
Provide pre-arrival instructions to callers.
32.
Solve problems in terms of ability to perceive, form valid conclusions, arrive at sound judgements, and make proper decisions. (GS-08 Only)
Written Communication
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
33.
Utilize a computer aided dispatch system to track all personnel and incidents.
34.
Prepare written records to capture all significant events that occurred during the shift.
35.
Operate a teletype network computer to complete official correspondence.
36.
Submit findings and recommendations to supervisors. (GS-07/08 Only)
37.
Prepare reports outlining findings and recommendation for the Emergency Communications Center. (GS-08 Only)
38.
Assist in development of operating plans or guides for organizational source materials. (GS-08 Only)