- Position Title
- Health System Specialist
- Agency
- Veterans Health Administration
- Announcement Number
- CBTA-12724233-25-LW Opens in new window
- Open Period
- Monday, April 28, 2025 to Friday, May 9, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a Veterans Health Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Thank you for your interest in the Health Systems Specialist, GS-0671-11 position with Department of Veterans Affairs. Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation.
You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Resume Reminder - Your resume must include the following for each job listed:
1) Job title and grade level/salary. In order to show that you meet time-in-grade, you must document grades you have held and how long you have held them;
2) Duties (you must include enough detailed information to support your specialized experience);
3) Month, day and year start/end dates (e.g. 04/02/2007 to 04/13/2008);
4) Hours worked per week for each job listed
5) Full Name and address of Employer
6) Name of Supervisor or Contact name
7) Complete phone number of Supervisor/Contact SF-50 (Notice of Personnel Action). To demonstrate you are a current employee for the agency and facility of this position you must provide your most recent SF-50. To demonstrate time-in-grade eligibility you must submit SF-50s that sufficiently indicate you meet the time-in-grade requirement. If your most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
Examples of appropriate SF-50's include: * Within grade increases at the highest grade held; or * Promotions with an effective date more than one year old; or * SF-50's at the highest grade held with an effective date more than one year old.
You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Resume Reminder - Your resume must include the following for each job listed:
1) Job title and grade level/salary. In order to show that you meet time-in-grade, you must document grades you have held and how long you have held them;
2) Duties (you must include enough detailed information to support your specialized experience);
3) Month, day and year start/end dates (e.g. 04/02/2007 to 04/13/2008);
4) Hours worked per week for each job listed
5) Full Name and address of Employer
6) Name of Supervisor or Contact name
7) Complete phone number of Supervisor/Contact SF-50 (Notice of Personnel Action). To demonstrate you are a current employee for the agency and facility of this position you must provide your most recent SF-50. To demonstrate time-in-grade eligibility you must submit SF-50s that sufficiently indicate you meet the time-in-grade requirement. If your most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Award 50's do not provide sufficient information and will not be accepted for the purpose of verifying time-in-grade.
Examples of appropriate SF-50's include: * Within grade increases at the highest grade held; or * Promotions with an effective date more than one year old; or * SF-50's at the highest grade held with an effective date more than one year old.
Select “Yes” or “No” to the following question(s).
1.
Area of Consideration:
Are you currently a full time, permanent employee of Veterans Health Administration? This does not include temporary, term or temporary intermittent.
NOTE: SF 50 (non-award) must be provided with application to verify you meet the area of consideration for this announcement
Are you currently a full time, permanent employee of Veterans Health Administration? This does not include temporary, term or temporary intermittent.
NOTE: SF 50 (non-award) must be provided with application to verify you meet the area of consideration for this announcement
2.
Time In Grade:
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with our applicant materials.
Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service.
An SF-50 that shows your time-in-grade eligibility must be submitted with our applicant materials.
Select “Yes” or “No” to the following question(s).
3.
Specialized Experience/Education
Do you possess one (1) year of specialized experience that equips you with the particular knowledge, skills, and abilities to perform successfully the duties of this position at the GS-11 level? To be creditable, this experience must have been equivalent to the GS-09 level in the Federal service.
Specialized Experience may include:
Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
Identifies a need: gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise.
OR,
Education: Applicants may substitute for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or LL.M., if related.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year above a Master's Degree.
Do you meet any criteria above?
Do you possess one (1) year of specialized experience that equips you with the particular knowledge, skills, and abilities to perform successfully the duties of this position at the GS-11 level? To be creditable, this experience must have been equivalent to the GS-09 level in the Federal service.
Specialized Experience may include:
Knowledge of planning, coordination, and execution of business functions, resource allocation, and production.
Identifies a need: gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods.
Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
Understands and appropriately applies procedures, requirements, regulations, and policies related to specialized expertise.
OR,
Education: Applicants may substitute for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher level graduate education leading to such a degree; or LL.M., if related.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond 1 year above a Master's Degree.
Do you meet any criteria above?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Leadership interacts with others to influence, motivate and challenge them.
5.
Collaborates with the Veteran Experience Office to provide training, education and ongoing updates in order to improve patient experience and customer satisfaction, across the Health Care System and to a variety of stake holder groups ensuring and implementing a proactive process for appropriate Veteran and family stakeholder involvement.
6.
Determines objectives and strategies, coordinates with other parts of the organization to accomplish goals, monitors and evaluates the progress and outcomes of operational plans. Anticipates potential threats and opportunities
7.
Partners with staff at all levels throughout the Health Care System to develop strategies to improve service to stakeholders and takes in active role in cultivating and fostering a patient-centered environment within all areas of the Health Care System.
8.
The WHCC and BCBOC is remotely located from the VAMC which creates operation problems and for greater demands on the position and requires the incumbent to exercise independent judgement and to function as consultant to all services at the clinic. Enters work orders as needed. Works closely with the WHCC building manager and lessor of BCBOC. Divides time between WHCC and BCBOC.
9.
Serves as the liaison between the Health Care System, patients, staff, other stakeholders, and the community regarding patient experience, patient centered care and cultural transformation with the Fayetteville NC VA Coastal Health Care System.
10.
Oversee building issues and support daily operations of WHCC Administrator.
11.
Contract Officer Representative - Remain competent- Wilmington and Brunswick CBOC.
12.
Fund Control Official for the Wilmington and Brunswick CBOC, performing contract authorizations within delegated authority.
13.
Monitors contracts while maintaining costs, tracking workload and ensuring adequate services are provided.
Select “Yes” or “No” to the following question(s).
14.
I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position.