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Position Title
Recreation Fee Technician (Seasonal)
Agency
National Park Service
Announcement Number
NC-1616-GWMP-25-12724541-DE Opens in new window
Open Period
Friday, April 25, 2025 to Thursday, May 8, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
1. Would you accept a temporary appointment? (limit characters)
2. When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter? (limit characters)
Assessment 1
Thank you for your interest in the Recreation Fee Technician position. Please answer the following questions pertaining to your experience and qualifications. (limit characters)
Minimum Qualifications Requirements for the Recreation Fee Technician position (limit characters)
1. From the descriptions below, select one response that best describes the experience that you possess that demonstrates your ability to perform Recreation Fee Technician work at the GS-5 level or equivalent.

Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
(limit characters)
For the competency-based questions below, please select the best answer that represents the skill level you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position. Your responses will be used to determine minimum qualification requirements. Be sure the experience listed in your application materials supports your responses to the questions below. Each of your responses must be clearly supported by the specific work experience described in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered, or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work. (limit characters)
Arithmetic/Mathematical Reasoning: Performs computations such as addition, subtraction, multiplication, and division correctly using whole numbers, fractions, decimals, and percentages. Solves practical problems by choosing appropriately from a variety of mathematical and statistical techniques (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Collect fees at park entrance station, museum, or in similar high volume fee entry station operation working for a public or private sector employer.
(limit characters)
3. Collect payments in a high volume cost operation, such as a busy entrance station, movie theater, grocery store, or restaurant.
(limit characters)
4. Calculate costs, processing credit card transactions for customer purchases/payments.
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5. Accurately complete daily shift accounting reports for sales and prepare remittance reports and bank deposits for funds collected.
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6. Safeguard funds, property, and merchandise in accordance with established policies and procedures.
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7. Troubleshooting accounting problems and correcting errors.
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Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Note: Clients and customers include any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
8. Greet visitors and provide directions to desired destinations, services, or products.
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9. Face to face contact with the public , students and children
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10. Provide a variety of visitor information such as maps, guidebooks, handouts, concessionaire facility locations and operations.
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11. Communicate with a high volume of visitors or customers.
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12. Answer questions from the public in person, by telephone, or in writing, to provide information and assistance
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13. Interact with a diverse public representing a cross-section of the nation and other nationalities to include: different cultures, ages, social, ethnic, and economic
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Technology Application-Uses machines, tools, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
14. Use of electronic cash registers.
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15. Use of credit card machines.
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16. Use computers to perform fee collection or cash processing work.
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17. Use computers to look up information on the internet, such as to obtain forms or specific information needed.
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18. Use computer software to prepare letters, reports, or other documents.
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Organizational Awareness-Knows the organization's mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
19. Inform visitors about the available services offered by the organization or agency.
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20. Provide informal presentations while working in a visitor center, entrance station, or information kiosk in a State, National, or local Park, Historical Site, outdoor education center, public gardens, or comparable information visitor-oriented operation.
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21. Public Service Motivation - Shows a commitment to serve the public. Ensures that actions meet Public needs; aligns organizational objectives and practices with public interests.
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Verification Statement (limit characters)
22. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
(limit characters)