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Position Title
Administrative Support Assistant (OA) (Seasonal)
Agency
National Park Service
Announcement Number
NC-1616-NACE-25-12725652-DE Opens in new window
Open Period
Tuesday, April 22, 2025 to Tuesday, May 6, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a United States Citizen?

For more information, review Employment of U.S Citizens.
(limit characters)
3. Are you a current or former federal employee displaced from the agency hiring for this position?   If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center. 
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
 
For more information, review the USAJOBS Help Center.  
 
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
(limit characters)
Preferences
1. Would you accept a temporary appointment? (limit characters)
2. When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter? (limit characters)
Assessment 1
From the descriptions below, select one response that best describes how your background meets the minimum qualification requirements for the Administrative Support Assistant (OA), GS-0303-5. (limit characters)
Minimum Qualifications Requirements for the Administrative Support Assistant (OA) position (limit characters)
1. From the descriptions below, select one response that best describes the experience that you possess that demonstrates your ability to perform Administrative Support Assistant (OA) work at the GS-05 level or equivalent.

Read all responses before making your selection. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
(limit characters)
Typing Speed Requirement (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. The duties of this position require the applicant to have the ability to type at least 40 words per minute. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position. Please show in resume.

Do you have the ability to type at least 40 words per minute?
(limit characters)
INSTRUCTIONS: For the questions below, please select from A through E to indicate the skill level that you possess for each task listed. The questions were developed based on the knowledge, skills, abilities, and competencies needed to perform the work of this position.

 

It is important that your application package submitted, including a resume or application form, clearly shows how you possess the experience and skills levels you claim in this questionnaire. Each of your responses must be clearly supported by your education, training, and/or specific work experience you describe in your application packet submitted for this position (application form or resume, transcripts, list and description of training completed and/or other items you submit). If not, your score will be lowered or you will be found not qualified. The information you provide will be verified. Any exaggeration of your experience, false statements, or attempts to conceal information may be grounds for rating you ineligible, not hiring you, or for firing you after you begin work.

(limit characters)
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Successfully resolve issues with external organizations, such as  billing or scheduling discrepancies. (limit characters)
4. Participate in management team meetings for the purposes of providing information, informing decisions, and recording minutes. (limit characters)
5. Conduct informal and formal presentations to groups. (limit characters)
6. Answer questions from the public in person or by telephone to provide information and assistance. (limit characters)
7. Greet visitors and route telephone calls, deal with executives realizing urgency and handling situations appropriately. (limit characters)
Financial Management - Prepares, justifies, and/or administers the budget for program areas; plans, administers, and monitors expenditures to ensure cost-effective support of programs and policies; assesses financial condition of an organization. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
8. Compile expense records by drawing data from multiple automated systems and produce reports to compare obligation totals to fund allocations for multiple elements within an organization. (limit characters)
9. Develop annual budget allocations for dissimilar work units within an organization. (limit characters)
10. Prepares travel authorizations and vouchers using automated systems and software for travel and voucher preparation. (limit characters)
11. Maintains complex paper and electronic filing systems in accordance with established regulations and procedures. (limit characters)
12. Utilizes an automated software system such as FBMS or similar to upload invoices for payment. (limit characters)
Database Management Systems - Knowledge of the uses of database management systems and software to control the organization, storage, retrieval, security, and integrity of data. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
13. Utilize office automation software such as Microsoft Word, PowerPoint, and Excel, to create documents, tables, charts and/or graphic presentations. (limit characters)
14. Submit actions to HR using an automated system such as USA Staffing. (limit characters)
15. Ensure property items are properly identified and accounted for using an automated system. (limit characters)
16. Prepare, submit, and amend payroll directly through an automated system such as QuickTime or similar, following payroll regulations. (limit characters)
17. Use electronic mail and calendar programs to coordinate events or meetings. (limit characters)
Contracting/Procurement - Knowledge of various types of contracts, techniques for contracting or procurement, and contract negotiation and administration. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
18. Audit federal micro purchase records and advise purchase card holders and supervisors on the government purchase card program. (limit characters)
19. Based on content provided by subject matter experts, prepare procurement documents such as statements of work, purchase orders, and cost estimates. (limit characters)
20. Track invoices and other contract expense documents to report funds available in project-specific accounts. (limit characters)
21. Properly hold and use a credit card for business purposes. (limit characters)
22. Purchase using GSA Advantage, UNICOR and other sources of mandatory supply. (limit characters)
Writing - Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material that is appropriate for the intended audience. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
23. Prepare letters and memoranda in response to written inquires and communications. (limit characters)
24. Drafts correspondence for management. Assist supervisors with updating performance evaluations and other human resource documentation with professionalism and confidentiality. (limit characters)
25. Utilize security procedures and protocols to safeguard sensitive information. (limit characters)
26. Perform work that requires you to notify individuals or offices in writing of decisions, problems, or further action needs. (limit characters)
27. View, file, transmit, and assist in drafting documentation that requires discretion and confidentiality. (limit characters)
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
28. Builds and maintains effective relationships with employees, supervisors, and external stakeholders. (limit characters)
29. Performs analysis of problems and communication solutions that are mutually beneficial to both parties. (limit characters)
30. Maintains and open line of communication with all stakeholders to address scheduling conflicts, project timelines, and daily workload assignments. (limit characters)
31. Ability to manage difficult conversations and influence positive resolutions. (limit characters)
32. Knowledge of cross cultural values, strong cultural competence, and ability to address difficult cultural values internally with employees and external stakeholders. (limit characters)
Verification Statement (limit characters)
33. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001), my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 CFR part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position. (limit characters)