Veterans Health Administration Logo
Position Title
Utility Systems Operator Supervisor
Agency
Veterans Health Administration
Announcement Number
CBTE-12728415-25-AW Opens in new window
Open Period
Friday, April 25, 2025 to Monday, May 5, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English? (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. Select "Yes" or "No" to the following question(s). (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Do you possess the ability to do the work of a Supervisory Utility Systems Operator without more than normal supervision based on your current experience? Related duties include supervision and efficient operation of a Boiler Plant, Wastewater Treatment Plant and Grounds Units; planning, coordinating and overseeing work requirements; assuring that requisitions for material, labor and/or services are justified and within budget; preparing performance plans and ratings; explaining new techniques; providing on the job training as required; operating and performing maintenance on all Boiler Plant and Wastewater Treatment Plant equipment. NOTE: Experience must be documented in your resume to receive full credit. (limit characters)
For each task in the following groups, choose the statement from the list below that best describes your experience and/or training. Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Responsible for the overall management, supervision and efficient operation of the Boiler Plant, Wastewater Treatment Plant and the Grounds Units. (limit characters)
3. Creating follow up measures on critical or urgent items as identified.
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4. Monitoring progress of ongoing projects and work orders tasked to subordinate employees.
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5. Organizing and participating in staff meetings and training sessions.
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6. Providing updates and information to higher level management within the service.
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7. Preparing and supervising the preparation and plans for work to be completed.
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8. Coordinating work with other sections and services to minimize potential impact of work being completed.
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9. Assisting with planning and managing equipment inventory for a multitude of systems including but not limited to steam distribution system, condensate return line, boiler feed water, hot water supply and return tanks, legionella treatment, and fuel distribution system.
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10. Informing leadership of anticipated vacancies, increases in workload, overtime, and equipment issues.
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11. Resolving informal complaints with subordinate staff within jurisdiction.
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12. Holding counseling sessions with employees and refers disciplinary problems to appropriate leadership staff.
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13. Verifying employees and departments are compliant with all local, state, and federal rules, policies, and regulations.
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14. Performing general administrative and supervisory personnel functions for subordinate staff including but not limited to performance appraisals, recommendations for reassignments and promotions, evaluations, and maintaining proper discipline and morale.
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15. Ensuring compliance with Green Environmental Management Systems (GEMS) in conjunction with GEMS Coordinator.
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16. Conducting work site and quality assurance inspections on subordinate staff and applicable contractors.
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17. Providing management staff with recommendations regarding maintenance or replacement of equipment and/or facilities.
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18. Utilizing computer systems to input and monitor work orders, review and approve leave requests, and other related systems/tasks as assigned.
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19. Serving as the representative for multiple contracts as assigned, includes everything from preparing contract packages to monitoring the work until completion.
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20. Ensuring preventative maintenance is completed within trade guidelines, rules, and regulations.
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21. Overseeing and monitoring installation of new systems and equipment within assigned scope.
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22. Developing and ensuring compliance to shop Standard Operating Procedures (SOP).
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23. Verifying proper operations and ongoing maintenance of utility systems, grounds and Wastewater plant.
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24. Evaluating building service and personal operating equipment as to its state of repair or condition and determining if additional repair costs are justified to extend the usable life of equipment.
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25. Serving as backup Operator for Boiler Plant and/or Wastewater Plant.
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26. Estimating material needed for repairs and maintenance and determining applicable cost for needed items/work.
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