- Position Title
- Public Safety Dispatcher
- Agency
- National Park Service
- Announcement Number
- IM-1538-BIBE-25-12728601-DE Opens in new window
- Open Period
- Wednesday, April 30, 2025 to Wednesday, May 14, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter?
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
3.
One or more positions advertised through this vacancy announcement may be required occupant positions. The employee will be required to reside in government assigned housing. Rent will be automatically deducted from your pay on a pre-tax basis. Are you willing to accept a required occupant position? If you select "No" you will not receive consideration for required occupant positions.
Assessment 1
Minimum Qualifications
1.
From the descriptions below, select one response that best describes how your background meets the specialized experience or education requirements for a Public Safety Dispatcher, GS-2151-05. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you select more than one response, or leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
YOUR RESUME OR APPLICATION MATERIALS YOU SUBMIT FOR THIS ANNOUNCEMENT MUST SUPPORT THE ANSWER YOU CLAIM UNDER THIS AND OTHER QUESTIONS. IF NOT, YOU WILL BE FOUND NOT QUALIFIED OR YOUR SCORE WILL BE LOWERED.
2.
From the descriptions below, select one response that best describes how your background meets the basic experience requirements for a Public Safety Dispatcher, GS-2151-06 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE. If you leave this question blank you will be rated ineligible. If you do not meet these minimum qualifications, you will be considered not qualified and will not receive consideration for this position at the GS-06 grade level. Your application materials must support the answers you claim in this assessment. If not, you will be found not qualified or your score will be lowered.
Minimum Qualifications
Telecommunications: Knowledge of the concepts, principles, and theories of transmissions, broadcasting, switching, control, construction, or operation of telecommunications systems.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Operates communications equipment in support of public service incidents.
4.
Interpret jurisdictional boundaries for law enforcement and firefighting responses.
Oral Communication: Expresses ideas and facts to individuals or groups effectively; makes clear and convincing oral presentations; listens to others; facilitates an open exchange of ideas.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
5.
Use the English language to formulate concise sentences, speak in a clear and well-modulated manner.
6.
Work as a team player in an office environment.
7.
Work under tight deadlines and handle multiple priorities.
Technology Application - Uses machines, tools, instruments, or equipment effectively; uses computers and computer applications to analyze and communicate information in the appropriate format.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
8.
Use of computer systems related to the dispatch console, including multi-frequency, multi-agency, Radio Over IP consoles, network computers, multiple alarms systems, playback, NCIC, NLETS, UCJIS and voice logging recorders.
9.
Use various computer systems and office machines.
10.
Perform general clerical duties such as data entry, quality control, records management, inventories, and verification and maintenance of contact listings for a communications center or similar operation.
11.
Safeguard information ensuring appropriate dissemination of sensitive information (i.e. criminal histories, medical histories, or similar) only to appropriate personnel using judgement and initiative in interpreting information and maintains daily reports.
Stress Tolerance - Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
12.
Operates various equipment related to the dispatch console, including multi-frequency, multi-agency, Radio Over IP consoles, network computers, multiple alarms systems, playback and voice logging recorders.
13.
Provides daily, weekly monthly, quarterly, and yearly statistics reports to include law enforcement activity, emergency medical services, search and rescue, motor vehicle accidents, and wildlife activity.
From the description below, select the one response that best describes how your background meets the Technical Competences for the PUBLIC SAFETY DISPATCHER GS-2151-5 position. Read all responses before making your selection. MARK ONLY ONE RESPONSE.
14.
When taking a 911 call, what is the most important information to get from the caller?
15.
What is a CAD?
16.
9-1-1 Dispatchers are required to give medical instruction, such as CPR, over the phone if the call requires it.
17.
What order would you dispatch these incidents in: Trailer on fire with all occupants out of the trailer, Motorcycle accident with injuries, vehicle that was stolen an hour ago?
18.
What does SAR mean?
19.
I have experience working within a dispatch center environment that experiences a high call volume were critical
decision regarding coordination and response of emergency service resources are required.
decision regarding coordination and response of emergency service resources are required.
20.
What type of information may be supplied by a CAD mapping system?