Veterans Health Administration Logo
Position Title
Housekeeping Aid Supervisor
Agency
Veterans Health Administration
Announcement Number
CBSV-12729301-25-PE Opens in new window
Open Period
Wednesday, April 23, 2025 to Friday, May 9, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs?  If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
  • your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
Assessment 1
Thank you for your interest in a Housekeeping Aid Supervisor position with the Veterans Health Administration. We will evaluate your resume and your responses to this assessment questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire. (limit characters)
For each technical area below, select the response that most accurately describes your current level of experience and demonstrated capability. (limit characters)
1. From the descriptions listed below, select the response that best describes your Ability to Lead or Supervise, based on your past work and/or school performance.
Please select only one answer. In making your response, consider that this job includes such tasks as the ability to Lead or supervise others. Examples include: Supervising housekeeping/custodial/janitorial staff applying the necessary skills and techniques required to accomplish all aspects of an Environmental Program Service Sanitation Program; maintaining an acceptable level of cleanliness and sanitation in all assigned areas of responsibility as well as other service functions such as linen distribution and security of linens, pest control, furniture movement, signage and interior decoration.
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Responsible for planning, direction and Management of personnel assigned to environmental sanitation programs.
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3. Establishes priorities and deadlines within section for accomplishing planned operations.
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4. Delegates and assigns work through out the day responding to unique situations.
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5. Participates on hiring boards for front line staff selection.
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6. Ensures annual performance plans are issued to staff, providing guidance and feedback on performance standards.
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7. Facilitates daily team huddles to ensure clear communication and guidance to staff.
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8. Conducts corrective counseling promoting positive goals for future action.
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9. Manages workload within resource and manpower available.
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10. Evaluates resources required to accomplish the proposed work assignments.
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11. Ensures continued customer service with internal customers following up on requests and complaints.
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12. Monitors emails and responds to inquiries for service.
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13. Initiates appropriate human resources disciplinary action for personnel.
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14. Conducts weekly and monthly inspections of employee work and procedure knowledge.
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15. Provides end of shift report to supervisor and management team for clear communication of actions taken and staffing resources.
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16. Assist with developing and maintaining a periodic maintenance plan for facility floor care.
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17. Conducts evaluations of equipment and supplies in accordance with management operations plan.
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18. Ensures staff have completed competencies and training prior to assignment of work and equipment operations.
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19. Participates in program development and revisions of standard operating procedures to include use and care of equipment.
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20. Utilizes Microsoft Word, Outlook, and Excel daily on computer to complete assignments.
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21. Ensures quality of the sanitation service provided directly effects the total mission of patient care.
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22. Coaches employees on trained standard operating procedures.
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23. Evaluates and identifies gaps in performance and assigns training to correct.
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24. Conducts annual performance reviews.
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25. Monitors and enforces adherence to safety, operations and professional conduct directives and policies.
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26. Ensures correct utilization of workforce including time and attendance considerations to safety and mission completion.
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Resume Reminder - Your resume must include the following information for each job listed:
Job title Duties (be as detailed as possible)
Month & year start/end dates (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Salary/Rank etc Series and Grade, if applicable, for all Federal positions you have held References, current or recent supervisor


Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. The experience stated in your resume must support your assessment responses.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
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