- Position Title
- SEASONAL - Public Safety Dispatcher
- Agency
- National Park Service
- Announcement Number
- PW-1548-SR-25-12729340-DE Opens in new window
- Open Period
- Friday, April 25, 2025 to Sunday, May 4, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a United States Citizen?
For more information, review Employment of U.S Citizens.
For more information, review Employment of U.S Citizens.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Would you accept a temporary appointment?
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
2.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (MUST include beginning and ending month/year e.g., 5/2019-10/2019 or 5/10/2019-10/20/2019), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the exact hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
3.
To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Assessment 1
Your responses to this questionnaire, in conjunction with the other portions of your completed application, will be evaluated to determine your qualifications for this position. Please carefully follow all instructions before submitting your responses. Once you have submitted your application, items that are left blank will not receive credit.
1.
From the statements below, select the one response that best describes how you meet the minimum qualification requirements for a Public Safety Dispatcher, GS-2151-05 position. Read all responses before making your selection. If you leave this question blank, you will be rated ineligible.
Telecommunications - Previous 911 Dispatch Center Experience (Quality Ranking Factor)
Temporary Dispatchers may work without a higher-level employee present. These positions handle all emergency telephone calls to the park by taking information, deciding on a course of action, and dispatching appropriate assistance. Applicants with previous 911 Dispatch Center experience at entry-on-duty are desirable because those who possess these skills handle emergency calls more competently and safely than applicants without previous 911 Dispatch Center experience. Please select the response below that best describes your experience handling 911 emergency calls. Applicants must document this type of experience in your resume/application.
2.
Please select the response below that most accurately reflects your 911 Dispatch Center Experience.
Technology Application
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
3.
Communicate clearly, concisely, and distinctly on all messages being transmitted by radio or telephone.
4.
Operate a multi-frequency, multi-organization radio console with several paging systems, cross-frequency patching, and phone patching.
5.
Facilitate employee safety by monitoring radio transmissions and by checking on-duty personnel.
6.
Take appropriate action to respond to queries and/or matches obtained by other agencies on law enforcement systems.
7.
Pay attention to radio traffic and understand the information that is transmitted
Technical Competence
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
8.
Safeguard data on criminal history information of individuals, details of investigations in progress, and details pertaining to visiting dignitaries.
9.
Maintain and disperse accurate details of ongoing investigations.
10.
Appropriately disseminate critical and sensitive information to law enforcement personnel.
11.
Maintain computer system security in compliance with standard operating procedures.
12.
Read and interpret geographic and street maps (including the type of roadway and other indicated features), interpret directions, and relay map information to concerned parties.
Integrity/Honesty
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
13.
Maintain case incident, criminal incident, accident reports, and medical reports.
14.
Record, process, and maintain radio transmissions and significant telephone situations using a chronological log.
15.
Use different types of computer software to produce daily activity logs (Excel, Access or equivalent).
Manages and Organizes Information
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
16.
Determine the priority of response to 911 telephone calls and initiate appropriate responses of law enforcement, emergency medical, or search and rescue and fire personnel.
17.
Relay accurate instructions for emergency medical treatment to callers pending arrival of emergency service personnel.
18.
Accomplish duties during emergencies in a professional manner, particularly during occurrences with demands for a variety of split second decisions.
19.
Perform general communications center duties (e.g. filing, typing, maintaining weather forecast recordings, shredding, processing notices, or providing copies of case reports).