- Position Title
- Cemetery Administrative Specialist
- Agency
- National Cemetery Administration
- Announcement Number
- RP-25-RMW-12730777-904 Opens in new window
- Open Period
- Tuesday, April 29, 2025 to Tuesday, May 6, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you a National Cemetery Administration (NCA) employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
2.
Are you a veteran who separated from active duty under honorable conditions AND you:
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
- retired from active military service with a service-connected disability rating of 30% or more?
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
3.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
4.
Do you have an intellectual disability, severe physical disability, or psychiatric disability that qualifies you for Schedule A Disability appointments?
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist, certifying your documented disability and eligibility under Schedule A.
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist, certifying your documented disability and eligibility under Schedule A.
Assessment 1
Select the appropriate answer to each of the following questions based on your background and experience that demonstrates your ability to perform the duties of this position. When answering the assessment, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Select “Yes” or “No” to the following question(s).
1.
Do you have at least one year of specialized experience at the next lower grade level (GS-05) or equivalent? Specialized experience includes but is not limited to experience such as: gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using computer software (i.e. Microsoft Word, Excel, Outlook, Teams, etc.) to generate a variety of reports, meeting internal and external customer needs and establishing priorities and meeting deadlines, serving as the clearing point for issues or problems that arise, skill in communicating with the public under stressful situations, and handling conflicts and problems with customers constructively and appropriately.
2.
Have you completed 1 full year of graduate-level education from an accredited college or university? Such education must demonstrate the knowledge, skills, and abilities necessary to do the work; OR do you possess a Bachelor's degree with Superior Academic Achievement: SAA is defined as (1) cumulative GPA of 3.0 or higher out of a possible 4.0 for all completed undergraduate courses, or those completed in the last 2 years of undergraduate study; (2) GPA of 3.5 or higher out of a possible 4.0 for all courses in your major field of study, or those courses in your major completed in the last two years; (3) Rank in the upper one-third of your class in the college, university, or major subdivision; or (4) Membership in a national honor society (other than freshman honor societies)?
3.
Do you possess equivalent combinations of successfully completed graduate level education and experience to meet total qualification requirements? NOTE: Only graduate level education (beyond 4 years of under-graduate level education earned) is creditable.
4.
Time-in-Grade Restriction - Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. These applicants must have held the GS-05 grade or higher for a year to meet this requirement for the GS-07 level of this vacancy. The grade may have been in any occupation but must have been held in the Federal service.
Select “Yes” or “No” to the following question(s).
5.
This position requires a possession of a valid state driver's license. Do you possess a valid state driver's license?
6.
Do you possess a typing speed of 40 wpm or higher?
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
7.
Perform a wide variety of administrative duties in support of cemetery operations.
8.
Perform tasks related to eligibility determination for benefits or services.
9.
Ensure that applications/forms are processed and completed in a timely manner.
10.
Obtain required information for eligibility and administration of benefits and services.
11.
Conduct a complete review of requests for services to ensure proper eligibility documentation is submitted.
12.
Ensure requests are completed in accordance with state law and federal policy.
13.
Select the appropriate software for specific tasks and operating systems.
14.
Maintain close control and follow up on work to assure timely completion.
15.
Coordinate with others to complete a project or accomplish work related activities.
16.
Establish own work priorities to accomplish assignments.
17.
Process incoming forms, records, and other documents.
18.
Perform scheduling activities including notifications and reminders.
19.
Monitor committal services for compliance with organizational standards.
20.
Represent the organization at committal services.
21.
Meet the needs of customers both internally and externally while supporting the organization's mission.
22.
Treat customers in a courteous, tactful, and respectful manner.
23.
Provide the customer with consistent information according to established policies and procedures.
24.
Maintain professionalism while dealing with sensitive or controversial issues and situations.
25.
Answer questions and provides information to customers regarding products and services.
26.
Coordinate services and acts as liaison with external organizations or contacts.
27.
Demonstrate a high degree of care, compassion, and professionalism when working with internal and external customers.
28.
Effectively communicates during stressful situations with the public.
29.
Handles conflicts and problems in dealing with customers constructively and appropriately.
30.
Perform clerical office automation and typing duties in support of operations.
31.
Regularly use organizational programs and software.
32.
Respond to inquiries from management, co-workers, and the public answering questions and providing resolutions.
33.
Proofread documents and correspondence to address formatting, grammatical, consistency, or typographical errors.