Government Accountability Office Logo
Position Title
Technology and Change Specialist
Agency
Government Accountability Office
Announcement Number
ISTS-25-ST-12731621 Opens in new window
Open Period
Friday, May 16, 2025 to Friday, June 6, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a veteran who separated from active duty under honorable conditions AND you meet one of these two conditions:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR
  • are retired from active military service with a service-connected disability rating of 30% or more?
To verify your eligibility: You must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member #4 copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
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For more information on Veteran appointing authorities please visit USAJOBS Help Center - Veterans.
(limit characters)
3.
  1. Are you the spouse of a member of the Armed Forces?  OR
  2. Are you the spouse of a member of the Armed Forces who retired with a disability rating of 100 percent at the time of retirement or the spouse of a member of the Armed Forces who retired or separated from the Armed Forces and has a disability rating of 100 percent from the Department of Veterans Affairs? OR
  3. Are you the un-remarried widow or widower of a member of the Armed Forces killed while in active-duty status?
To verify your eligibility for option 1: You must submit documentation that reflects that you are an authorized dependent/spouse of the service member such as PCS Orders, Military Personnel Office Verification or other document that substantiates your eligibility. 
To verify your eligibility for options 2 or 3: You must submit the Application for 10-Point Veteran Preference, Standard Form 15 and all supporting documentation identified on that document (e.g., Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service; death certificate and documentation identifying marital status at the time of death; disability letter from the Department of Veterans Affairs or Armed Service, etc.

For additional information about Military Spouse appointing authorities, please visit USAJOBS Help Center - Military spouses.
(limit characters)
4. Do you meet one of the following Competitive Merit Promotion Eligibility?
  1. Current Federal employee on a career or career-conditional appointment in the competitive service and holds, or have held, a career or career-conditional position at a lower band/grade level of the position being announced.  -OR-
  2. Current GAO employees, if you are a current employee to meet competitive service, you would need to have completed one year of continuous service at GAO under a non-Temporary appointment and were appointment on or after October 1, 1980 (service prior to this date was in the competitive service).
To verify your eligibility, you must submit a copy of your latest SF-50 Notification of Personnel Action form reflecting your competitive status. 
Your SF-50(s) must show Tenure (Block 24) AND Position Occupied (Block 34). Your SF-50 must be submitted with your application.

PLEASE NOTE: The GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. GAO does not accept transfers from excepted service federal agencies that do not have an Interchange agreement with GAO. Applicants who do not have status in the competitive service will not be considered for this eligibility.
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5. Have you ever held a position in the federal civil service?
For this question, the federal civil service is defined as: a position in the executive, judicial, or legislative branch. Uniformed service positions ARE NOT included in this definition
You may need to submit documents to prove this claim. Please review the Required Documents section of the job announcement to find the documents you need to submit.
(limit characters)
6. Are you a Former Peace Corps and AmeriCorps VISTA Volunteers and has served (1) one year of Peace Corp or AmeriCorps Vista Volunteer Service?
Your non-competitive eligibility lasts for one year after completing your Peace Corps or AmeriCorps Volunteer service. 
However, at GAO's discretion, if you meet the below criteria, an extension may be granted to the one-year completion period.
  1. enter military service; or
  2. study at an accredited college or university; or
  3. engage in another activity, which in GAO's view, warrants an extension.
Your non-competitive eligibility does not entitle you to a job within the federal government. You must still apply and meet qualification standards and additional requirements, such as a background investigation.
To verify your eligibility, you must submit a copy of your Certificate of Volunteer Service. All required documentation must be submitted with your application.
(limit characters)
7. Do you meet one of the following Non-Competitive Merit Promotion Eligibilities?
  1. Current Federal employee with career or career-conditional appointments in the competitive service that hold, or have held a career or career-conditional position at the same or higher band/grade level higher promotion potential of the position being announced.  -OR-
  2. Current GAO employees, if you are a current employee to meet competitive service, you would need to have completed one year of continuous service at GAO under a non-Temporary appointment and were appointment on or after October 1, 1980 (service prior to this date was in the competitive service).
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) form reflecting your competitive status.  Your SF-50(s) must show Tenure, Block 24; AND, your Position Occupied, Block 34. All required documentation must be submitted with your application.

PLEASE NOTE: The GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. GAO does not accept transfers from excepted service federal agencies that do not have an Interchange agreement with GAO. Applicants who do not have status in the competitive service will not be considered for this eligibility.
(limit characters)
8. Do you meet the following Reinstatement eligibility?
  • A former permanent federal civilian employee with competitive status who has acquired career-conditional tenure and within 3 years of the date of separation; OR
  • A military preference eligible who served under career or career-conditional appointment in the competitive service or excepted or excepted-conditional appointment in the expected service for any period of time, OR
  • A former permanent federal civilian employee with competitive service career tenure; OR
  • A former GAO employee with expected tenure or former GAO employee who has acquired competitive status. To acquire competitive status you would need to have (1) completed one year of continuous service at GAO under a non-Temporary appointment and (2) been appointed on or after October 1, 1980 (service prior to this date was in the competitive service) and at the same band level as this position or higher.
To verify your eligibility: You must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your permanent, competitive status.  Your SF-50(s) must show (Tenure, Block 24); AND, Position Occupied (block 34).
To verify your eligibility if you are a preference eligible: you must submit copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service, and if applicable, the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

All required documentation must be submitted with your application.
(limit characters)
9. Do you have a severe physical, psychiatric, or mental disability and wish to be considered under the Schedule A appointing authority?
To be eligible for Schedule A, you must provide a proof of a disability letter stating that you have an intellectual disability, severe physical disability or psychiatric disability. You can get this letter from your doctor, a licensed medical professional, a licensed vocational rehabilitation specialist or any federal, state or local agency that issues or provides disability benefits.

For more information about Schedule A requirements, please visit USAJOBS Help Center - Individuals with disabilities.
(limit characters)
10. Are you a veteran whose latest discharge was under honorable conditions AND meet one of the two following criteria:
  • served three or more years of continuous active-duty service in the military (if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR
  • are entitled to veterans' preference
To verify your eligibility: you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (Member #4 copy indicating character of service) or other proof of service which includes character of service. All required documentation must be submitted with your application.

For more information, review USAJOBS Veterans resources. https://help.usajobs.gov/working-in-government/unique-hiring-paths/veterans
(limit characters)
Assessment 1
Thank you for your interest in the Technology and Change Specialist, PT-0303-III position with the Government Accountability Office (GAO). Your resume and the responses you provide to this assessment questionnaire will be used to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit your application. (limit characters)
Please read the following eligibility questions very carefully. Your responses will affect your consideration for the position. This vacancy announcement is listed in accordance with Merit Promotion procedures. This means that only specific groups of applicants are eligible for consideration. The following questions will determine if you are within any of these specific groups eligible for consideration under this vacancy announcement. You will only be considered for each eligibility you respond "YES". If you respond "NO" to all eligibility questions or fail to claim at least one eligibility, you will not be considered under this vacancy announcement. For more information about eligibility, please go to Explore Hiring Paths at https://help.usajobs.gov/working-in-government/unique-hiring-paths (limit characters)
1. From the descriptions below, select the statement that describes how you meet the specialized experience for the Technology and Change Specialist, PT-0301-III position. Select one response. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2.
Prepare and/or approve technology related training.
(limit characters)
3. Create communications and educational materials to support IT product and technology awareness. (limit characters)
4.
Create and format training documents, user guides, and communication materials to ensure full compliance with Section 508 accessibility standards.
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5. Create and deliver 508-compliant training materials that enhance accessibility and user education. (limit characters)
6.
Manage strategies for communicating IT environment changes to customers, supporting successful organizational adoption of new technologies.
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7.
Execute ongoing internal communication strategies by preparing and sending regular notices that promote IT best practices and system updates to agency staff.
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8. I certify that, to the best of my knowledge and belief, all the information in and attached to this application is true, correct, complete, and made in good faith. I understand that false or fraudulent information on or attached to this application may be grounds for not hiring me or firing me after I begin work and may be punishable by fine or imprisonment. I understand that any information I give may be investigated. (limit characters)