Indian Health Service Logo
Position Title
Information Technology Specialist (Application Software)
Agency
Indian Health Service
Announcement Number
IHS-25-HQ-12732269-DE Opens in new window
Open Period
Tuesday, June 10, 2025 to Monday, June 16, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy AND
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of CTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
3. Are you an American Indian/Alaska Native who is enrolled in a federally recognized tribe as defined by the Secretary of Interior? The Indian Health Service gives qualified American Indian/Alaska Natives preference when filling vacancies in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472), with approved exceptions.

If eligible, submit a copy of your Bureau of Indian Affairs Form 4432, "Verification of Indian preference for employment in the Bureau of Indian Affairs and the Indian Health Service," that has been completed by authorized tribal or BIA Officials. For more information, review the IHS Indian Preference guidelines: http://www.ihs.gov/jobs/permanentDocs/indianpreference.pdf.
(limit characters)
4. Are you a current or former federal employee displaced from a position in a federal agency other than the agency hiring for this position?

If yes, confirm:
  • you are located in the same local commuting area of the vacancy
  • your grade is equivalent to or below the grade level of the vacancy and
  • your last performance rating of record is at least fully successful or the equivalent.
You will be required to submit supporting documentation to validate your claim of ICTAP eligibility such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice and a copy of your latest Notification of Personnel Action, Standard Form 50. For more information, review the USAJOBS Resource Center.
(limit characters)
5. Do you have a severe physical, psychiatric or mental disability that qualifies you for Schedule A Disability appointments?

If eligible, provide proof of disability with appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.

For more information, review USAJOBS Individuals with Disabilities resources.
(limit characters)
6. Political, Schedule C, Non-career SES Appointee: In the last five years, based on the closing date of this announcement, have you been or are you currently an employee in the Executive Branch serving on a political, Schedule C, or Non-career SES appointment? If yes, and you are selected through this vacancy announcement, you may be required to obtain approval by the Office of Personnel Management (OPM) prior to beginning employment.

A political appointee is an appointment made by the President without confirmation by the Senate (5 CFR 213.3102(c)) OR an Assistant position to a top-level Federal official if filled by a person designated by the President as a White House Fellow (5 CFR 213.3102(z)). A Non-career SES appointee is approved by the White House and serves at the pleasure of the appointing official without time limitations. A Schedule C appointee occupies a position excepted from the competitive service by the President, or by the Director, OPM, because of the confidential or policy-determining nature of the position duties.
(limit characters)
Preferences
1. Select the location(s) you want to be considered for. You must choose at least one location. (limit characters)
Assessment 1
Thank you for your interest in this Information Technology Specialist (Application Software) position with the Indian Health Service. We will evaluate your resume and your responses to this Assessment Questionnaire to determine if you are among the best qualified for this position. Your responses are subject to verification. Please review your responses for accuracy before you submit this questionnaire. (limit characters)
1. Minimum Qualification, GS-13, Information Technology Specialist (A)
From the descriptions below, select the response that best describes your experience which demonstrates your ability to perform the work of this position at the GS-13. Select only one response and do not leave blank.
(limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
2. Perform all tasks necessary to support and deliver behavioral health services, including intake assessments, treatment planning, therapeutic interventions, documentation, and quality assurance practices to ensure an effective and ethical client care. (limit characters)
3. Apply current behavioral health principles, therapeutic methods, and evidence-based practices to provide technical assistance and direction to
ensure compliance with clinical standards, policies, procedures, regulations, and accreditation requirements.
(limit characters)
4. Deliver behavioral health specialties such as trauma-informed care, substance use treatment, and crisis intervention. (limit characters)
5. Coordinate and support integrated care, including collaboration with primary care, psychiatry, and social services to address the holistic needs of clients. (limit characters)
6. Apply specific knowledge and experience-clinical, administrative, and regulatory-to coordinate and support telehealth approaches to the delivery of
behavioral services.
(limit characters)
7. Apply policies, procedures, regulatory requirements, and terminology sets (e.g., DSM-5, SNOMED CT, ICD-10) for behavioral health documentation, both clinical (e.g., EHR) and administrative (e.g., treatment audits, quality assurance, and outcome measurement). (limit characters)
8. Use, configure, maintain, and complete technical assessments of products and solutions in information technology relevant to behavioral health services. (limit characters)
9. Knowledge of the Indian Health Service (IHS) context, particularly as it relates to existing behavioral health service policies, practices, obstacles, and gaps in the current state of practice; effectively navigates relevant stakeholders of behavioral health services in the IHS. (limit characters)
10. Apply organizational change management principles to ensure effective and sustained changes throughout an organization. (limit characters)
11. Combine behavioral health and information technology expertise to identify, analyze, design, and manage functional requirements in outpatient and inpatient behavioral health practices.
(limit characters)
12. Translate functional requirements (e.g., behavioral health workflows) into technical requirements that are used for logical design, such as to inform electronic health record (EHR) build and configuration. (limit characters)
13. Employ human factor design in designing and delivering behavioral health services, with specific experience in using these techniques to improve technology (e.g., EHR) relevant to behavioral health services. (limit characters)
14. Partner and actively collaborates within multidisciplinary teams with broad stakeholder representation, including partnering with tribal partners. (limit characters)
15. Elicit customer expectations, create data-driven performance metrics, including patient-centered metrics, and then meet or exceed those expectations. (limit characters)
16. Communicate effectively with flexibility that considers purpose (e.g., inform, educate, or convince), audience (e.g., general public, behavioral health professionals, clinical professionals, and informatics professionals), and setting (e.g., small meeting, large group presentation). (limit characters)
As previously explained, your responses in this Assessment Questionnaire are subject to evaluation and verification. Later steps in the selection process are specifically designed to verify your responses. Deliberate attempts to falsify information will be grounds for disqualifying you or for dismissing you from employment following acceptance. Please take this opportunity to review your responses to ensure their accuracy.

Certification of Information Accuracy
If you fail to answer this question, you will be disqualified from consideration for this position.
(limit characters)
17. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position. (limit characters)