- Position Title
- Dispatcher (Public Safety)
- Agency
- National Park Service
- Announcement Number
- IM-1539-MEVE-25-12732340-MP Opens in new window
- Open Period
- Wednesday, May 7, 2025 to Friday, May 30, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
3.
Do you meet one of the following Competitive Merit Promotion Eligibilities:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement.
- Current Federal or former employees with career or career- conditional appointments in the competitive service that hold, or have held a career or career-conditional position at a lower grade level as the position being announced; or,
- Veterans Employment Opportunity Act (VEOA) eligibles
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your competitive status or a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. All required documentation will be outlined in the Job Opportunity Announcement.
4.
Are you a former member of the Public Lands Corps (PLC) who has served the time required for completing a PLC project carried out on Federal land within the preceding 2 years (an individuals eligibility for NCE under this authority shall not exceed 2 years after completion of his/her last PLC project), and:
• Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC (individuals must provide a copy of the "Certificate of Eligibility for NCE Hiring Based on PLC Service" and the complete PLC Participant Work Hours Verification Form with your application package in order to be considered under this hiring authority), and
• Meet OPM qualification standards and any other qualification requirement(s) stated in this vacancy announcement for the position in which you are applying.
• Served as a qualified youth on an appropriate conservation project completing a minimum of 640 hours of satisfactory service that included at least 120 hours through the PLC (individuals must provide a copy of the "Certificate of Eligibility for NCE Hiring Based on PLC Service" and the complete PLC Participant Work Hours Verification Form with your application package in order to be considered under this hiring authority), and
• Meet OPM qualification standards and any other qualification requirement(s) stated in this vacancy announcement for the position in which you are applying.
5.
Are you a current or former federal employee displaced from a position in a Federal agency other than the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
6.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
- was originally hired to a time-limited position under a competitive appointment; and,
- served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; and,
- performed at an acceptable level of service during each period of service; and,
- if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing.
To verify your eligibility, you must provide documentation for the Land Management Workforce Flexibility Act (LMWFA) eligibility, which includes ALL Appointment AND Termination SF-50s for EACH appointment as well as ALL performance evaluations, for each qualifying period of temporary employment claimed.
For more information, review Land Management Workforce Flexibility Act (LMWFA).
7.
Do you meet one of the following Non-Competitive Merit Promotion Eligibilities:
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
- Disabled veteran receiving 30% or more disability compensation from the VA;
- Transfer, reassignment or reinstatement eligible: current Federal or former employee with career or career-conditional appointment in the competitive service that hold, or have previously held a career or career-conditional position at the same or higher grade level with the same or higher promotion potential as the position being announced; or,
- Individual eligible under other non-competitive appointment authorities such as: Veterans Recruitment Authority; Military spouses under E.O. 13473; Certain former overseas employees; Present and former Peace Corps, Vista or Action volunteers; Former White House staff; Present and former Foreign Service officers and employees; Certain National Guard technicians; Schedule A; OPM Interchange Agreement and Other Miscellaneous Authorities.
To verify your eligibility, you must submit supporting documentation. For example, a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service; a copy of your Notification of Personnel Action, Standard Form 50 (SF-50); etc. All required documentation will be outlined in the Job Opportunity Announcement.
8.
Are you a veteran whose latest discharge was under honorable conditions AND you:
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
- served three or more years of continuous active duty service in the military (Note: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
- are entitled to veterans' preference?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service.
9.
Are you a veteran who separated from active duty under honorable conditions and you:
For more information, review USAJOBS Veterans resources.
- recently separated (within the past 3 years)
- are a disabled veteran
- served on active duty during a war, campaign or expedition OR
- received an Armed Forces Service Medal
For more information, review USAJOBS Veterans resources.
Preferences
1.
When you applied to this job, did you have any engagement with a National Park Service (NPS) Recruiter?
2.
My performance is at an acceptable level and I am not serving under a formal Performance Improvement Plan (PIP).
A review of your resume and supporting documentation will be made and compared against your responses to the Assessment Questionnaire to determine if you are qualified for this job. If your resume is incomplete or does not support the responses provided in the Assessment Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score will be adjusted accordingly. If a determination is made that you have inflated your qualifications or experience, you can lose consideration for this position. Please follow all instructions carefully; errors or omissions can affect your rating.
Assessment 1
Thank you for your interest in the Dispatcher (Public Safety), GS-2151-08 position located at Mesa Verde National Park. Your responses to this questionnaire in conjunction with other portions of your completed application will be evaluated to determine your qualifications. Please carefully follow all instructions before submitting your responses. You must select only ONE response for each item. If you change a response, be certain to erase (unclick) the incorrect response before you submit the application. Once you have submitted your application, items with more than one response or that are left blank will not receive credit. This is a federal job application system. Providing false information or failing to answer all questions truthfully and completely may be grounds for not hiring, for disbarment from federal employment or for dismissal after you begin work. Falsifying a federal job application, attempting to violate the privacy of others or attempting to compromise the operation of this system may be punishable by fine or imprisonment.
1.
From the responses below, select the one response that best describes how you meet the minimum qualification requirements for a dispatcher, GS-2151-08. Read all responses before making your selection. If you leave this question blank, you will be rated ineligible.
For each of the following tasks, choose the statement from the list below that best describes your experience and/or training. Do not overstate or understate your level of experience and demonstrated capability. Your ratings are subject to evaluation and verification based on the resume and other relevant documents you submit
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
2.
Plan, schedule and assign work to subordinate staff.
3.
Train, evaluate, and coach employees adhering to organizational guidance and policy.
4.
Set work goals and objectives based on the higher-level organizational priorities.
5.
Set work performance standards and evaluate subordinate staff.
6.
Deal with inadequate performance through counseling, training, coaching and other means.
7.
Use appropriate practices to select, utilize and develop staff in a fair and equitable manner.
8.
Dispatch for law enforcement, emergency medical services, fire, resource management actions, searches and rescues, and maintenance emergencies.
9.
Use radio systems, telephone systems, and other special equipment in a communications center.
10.
Coordinate the appropriate initial response and dispatch the appropriate personnel and resources in order to provide assistance and information for all incoming emergency phone and radio calls.
11.
Operate a Computerized Aided Dispatch (CAD - or equivalent) to track staff and incidents, retrieve information, record and analyze data.
12.
Query, confirm, and communicate wants, warrants, driver licensing, vehicle registration, "Be On the Lookout ' (BOLO), and "Attempt To Locate" (ATL) information for all law enforcement contacts and investigations.
13.
Serve as an Emergency Medical Dispatch (EMD - or equivalent) coordinator for a dispatch center.
14.
Perform basic routine maintenance and operation of equipment, such as dispatch radio system, telephone system, dispatch recording devices, and video recording devices.
15.
Serve as a Terminal Agency Coordinator (TAC) for the state Criminal Justice Information System (CJIS).
16.
Utilize computer software programs to track, retrieve and record data such as the Colorado Crime Information Center (CCIC), National Crime Information Center System (NCIC), Reporting Management Systems (IMARS and Mark43).
17.
Monitor the Alarm system to view event logs, check partition status, check and set alarm system time and date, arm and disarm panels remotely.
18.
Gather factual information (e.g. location, situation, condition, etc.) from individuals who may be injured, scared, or stressed.
19.
Use established communications techniques to calm or de-escalate situations.
20.
Identify ways to elicit critical information from reporting parties who have communications impediments.
21.
Collaborate with other organizations or jurisdictions to relay or exchange public safety information.
22.
Evaluate emergency caller needs to identify appropriate services to dispatch.
23.
Communicate with multiple people/incidents at one time without confusing who is with which incident.
24.
Triage response for emergency service requests and dispatch appropriate personnel
25.
Serve as a central point of contact for serious incidents
26.
Provide logistical support to concurrent incidents for law enforcement, fire (wildland and structure,) Emergency Medical System (EMS) and Search and Rescue (SAR).
27.
Anticipate, recognize and mitigate unsafe situations in a dispatch setting.
28.
Prepare documents for arrests and/or court in compliance with department policies, regulations, and procedures.