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Position Title
Field Operations Supervisor
Agency
Small Business Administration
Announcement Number
IMP-25-FOCW-12732656 Opens in new window
Open Period
Tuesday, May 6, 2025 to Monday, May 12, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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2. Merit Promotion and VEOA Candidates: You may be eligible to be considered competitively if you meet any of the following: You are a current, permanent (non-temporary) civilian employee on a competitive service appointment in a Federal agency or a former civilian Federal employee who achieved Career or Career-Conditional status with reinstatement eligibility, or a VEOA eligible;  (YOU MUST SUBMIT ADEQUATE SUPPORTING DOCUMENTATION, SUCH AS SF-50s SHOWING TENURE, GRADE, FULL PERFORMANCE LEVEL, TIME-IN-GRADE; INTERCHANGE AGREEMENT; DD-214 OR OTHER PROOF OF MILITARY SERVICE; ETC.).

Do you meet one of the following Competitive Merit Promotion Eligibilities listed below: (THIS IS A MANDATORY QUESTION: You must answer "Yes" or "No"  below in order to receive proper consideration).
I am a current Federal employee with career or career-conditional status.
I am a former Federal employee with career status.
I am a former Federal employee with career-conditional status who left Federal service within the past three years.
I am a former Federal employee with career-conditional status AND I am entitled to Veterans' Preference.
I am eligible to apply under the Veterans' Employment Opportunities Act of 1998 (VEOA).

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3. Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.

Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?

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Current SBA/Disaster Employee
1. Are you a current SBA/Disaster employee? (limit characters)
Prior SBA/Disaster Employee
1. Have you previously worked for SBA/Disaster? (limit characters)
Assessment 1
WARNING STATEMENT: Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, and other relevant documents you submit, as well as through verification of references as appropriate. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position following acceptance. The following questions will be used to determine your minimum qualifications for this position. (limit characters)
1. Carefully read the following descriptions of experience. Select the one that best describes your qualifications for the GS-13 Field Operations Supervisor. Make sure your resume supports the response that you select. Mark only 1 response. (limit characters)
2. To receive proper credit, please indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.Did you include month and year as well as average hours worked per week in your resume/application for each position stated? Please answer below: (limit characters)
For each task in the following Competencies, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item. (limit characters)
3. Plan, coordinate, direct, and evaluate the activities associated with a disaster recovery or emergency program. (limit characters)
4. Develop disaster related action plans and long-term goals that include logistics, staffing, travel and other resources. (limit characters)
5. Perform multiple tasks effectively under adverse conditions and tight deadlines. (limit characters)
6. Research and interpret program policy, guidance, and procedures to ensure compliance. (limit characters)
7. Evaluate effectiveness of operations to ensure efficient use of resources (limit characters)
8. Assess the extent of damages and/or economic losses to home or businesses resulting from disaster activity. (limit characters)
9. To support the responses you provided to questions 03-08, please indicate the position(s) in your resume that demonstrates your experience related to Administration and Management and the tasks listed above (provide position title, company and dates only). (limit characters)
10. Coordinate and partner with Federal and State government officials to prepare disaster or emergency operational plans. (limit characters)
11. Serve as disaster or emergency program representative; participate in discussions with high-level government officials to provide information on disaster or emergency processes and requirements. (limit characters)
12. To support the responses you provided to questions 10-11, please indicate the position(s) in your resume that demonstrates your experience related to Oral Communication and the tasks listed above (provide position title, company and dates only). (limit characters)
13. Prepare detailed written reports covering key issues, activities, and/or recommendations for action. (limit characters)
14. Develop policies, guidelines and procedures for disaster or emergency operations. (limit characters)
15. Utilize mobile and desktop productivity applications such as web browsers, email, spreadsheets, and word processing to develop presentations, reports, spreadsheets, correspondence, and other communications. (limit characters)
16. To support the responses you provided to questions 13-15, please indicate the position(s) in your resume that demonstrates your experience related to Written Communication and the tasks listed above (provide position title, company and dates only). (limit characters)
17. Plan and organize the work of subordinates or teams, communicate priorities, and assign work ensuring quality and production goals are achieved. (limit characters)
18. Assess staff competency gaps and devise plans to meet the staffing needs to carry out the work of an organization. (limit characters)
19. Develop and deliver training to employees, including policies and procedures. (limit characters)
20. Collaborate with human resources on matters, such as hiring, performance management, awards, disciplinary and adverse actions. (limit characters)
21. Prepare detailed analysis, narrative and/or statistical evidence to justify and support of staffing needs. (limit characters)
22. Incorporate team building concepts into leadership style and promote employee development plans and other strategies to improve performance and morale. (limit characters)
23. To support the responses you provided to questions 17-22, please indicate the position(s) in your resume that demonstrates your experience related to Leadership and the tasks listed above (provide position title, company and dates only). (limit characters)
24. Analyze the size and scope of a disaster or emergency and develop a plan to maximize high quality delivery of recovery services. (limit characters)
25. Coordinate and direct damage assessment processes to determine the extent of disaster damages and economic losses. (limit characters)
26. Evaluate the success or failure of the mission response; monitor and evaluate the organization's progress against stated goals and objectives in order improve future operations. (limit characters)
27. Analyze cost effectiveness of operations for appropriate and efficient use of resources. (limit characters)
28. Review reports and statistical information to determine issues that need to be addressed. (limit characters)
29. To support the responses you provided to questions 24-28, please indicate the position(s) in your resume that demonstrate your experience related to Organizational Awareness and the tasks listed above (provide position title, company and dates only). (limit characters)
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position/agency during the probation period. Please take this opportunity to review your responses to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) Understand this warning; 2) Have reviewed your responses to this questionnaire for accuracy; and 3) Verify that your responses accurately describe your current level of experience and capability. (limit characters)
30. Are you a current SBA Employee? (limit characters)
31. Failure to agree to the statement below will disqualify you from further consideration for the position. (limit characters)
NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or faxed (i.e., resume, veterans' preference documentation, assessment questions and answers, and SF 50s) is accurate and received by the agency. (limit characters)