Veterans Health Administration Logo
Position Title
Health Technician (Telehealth Clinical), GS-7 (Advanced)
Agency
Veterans Health Administration
Announcement Number
CBSV-12732863-25-DMJ Opens in new window
Open Period
Monday, May 5, 2025 to Tuesday, May 13, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
Thank you for your interest in a career with the VA. The following questions will determine if you meet the minimum qualifications for the Health Technician (Telehealth Clinical Advanced) position.

Select the appropriate answer to each of the following questions based on your current level of experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience is subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).
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Select “Yes” or “No” to the following question(s). (limit characters)
1. English Language Proficiency. Candidates must be proficient in spoken and written English to be appointed as authorized by 38 U.S.C. 7403(f).

Are you proficient in written and spoken English?
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2. Experience and Education.
(1) Experience. Do you have one year of experience in a health care field that demonstrates the ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician?
OR
(2) Education. Have you completed four academic years above high school leading to a bachelor's degree with courses related to the occupation?
OR
(3) Experience/Education Combination. Do you have equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
  • (a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position: or an associate degree in a health care related field.
  • OR
  • (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.

Please note: you must submit a copy of your supporting documents to support your response.

Do you meet one or more of the above criteria?
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Grade Determinations. In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
3. Health Technician (Telehealth Clinical) GS-7 (Advanced):

Experience. Do you have one year of experience equivalent to the next lower grade level (GS-6) as a Telehealth Clinical Technician?

Examples of GS-6 experience are:
  • Perform a full range of duties and is responsible for day-to-day operation of the Connected Care Services.
  • Screen patients for Telehealth modality and refer patients that do not meet established criteria to appropriate care.
  • Communicate effectively with administrative and professional staff and obtain assistance for issues that may arise or backlogs that cannot be resolved in a timely manner.
  • Perform imaging duties such as capture and transmission of clinical images and/or data.
  • Obtain consent as necessary, generate consults according to established procedures for each telehealth specialty.
  • Transmit images or clinical data to the electronic medical record.
  • Provide patient education regarding general anatomy, disease processes, and prevention as appropriate.
  • Take appropriate action based on the providers' findings and recommendations.
  • Facilitate real-time Telehealth encounters by providing hands on assistance and reporting clinical observations under the direction of a licensed independent Practitioner or clinical specialist.
  • Schedule, confirm, and coordinate Telehealth services between internal and external sites.
  • Analyze own work flow to determine potential problem areas and recommend corrective action to improve coordination between various units/facilities.
  • Have regular contact with the Facility Telehealth Coordinator to work out process issues, equipment needs, problems, data collection, and any other logistical issues.
  • Conduct routine inventories and consistently track location/status of Telehealth technology located at assigned site.
  • Communicate with National Telehealth Technology Help Desk to facilitate troubleshooting, repair, and coordination of replacement equipment as necessary.
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4. GS-7 Demonstrated Knowledge, Skills, Abilities. In addition to the experience above, the candidate must fully demonstrate all the following KSAs:
(a) Ability to use independent technical judgment to analyze, evaluate and resolve problems.
(b) Knowledge of quality control and assurance procedures and principles of performance improvement.
(c) Ability to function effectively between competing priorities.
(d) Knowledge of proper maintenance and troubleshooting of telehealth equipment.
(e) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
(f) Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning.
(g) Ability to perform successful knowledge transfer regarding the use of telehealth technologies.

Can you fully demonstrate all the above KSA's?
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Resume Reminder: Your resume must include the following information for each job listed:
-Job title
-Month & year start/end dates (e.g., June 2016 to April 2018)
-Full-time or part-time status (include the number of hours worked per week)
-Duties (be as detailed as possible)
-Series and Grade, if applicable, for all Federal positions you have held

Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all questions by addressing your work experience in detail.

Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
(limit characters)