Veterans Health Administration Logo
Position Title
Medical Support Assistant (Imaging Service)
Agency
Veterans Health Administration
Announcement Number
CBSZ-12733874-25-ER Opens in new window
Open Period
Friday, May 9, 2025 to Monday, May 19, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
3. Are you an employee of the department/service line indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you may be required submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Please review the instructions in the announcement.  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
4. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
5. Are you a Veterans Health Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
(limit characters)
6. Are you currently employed by the Department of Veterans Affairs within the VISN the position is located?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
Thank you for your interest in a career with the VA. The following will determine that you meet the qualifications for the position. Refer to the qualifications section of the announcement for more information on minimum qualifications. Please be aware that your answers will be verified against information provided in your resume and application materials. Be sure that your application clearly supports your responses to all of the questions by addressing your work experience in detail in your resume. Do not overstate or understate your level of experience and demonstrated competencies. You should be aware your ratings are subject to evaluation and verification based on your resume and other relevant documents you submit, as well as through verification of references as appropriate. Later steps in the selection process are specifically designed to verify your stated level of experience and demonstrated capability. Deliberate attempts to falsify information may be grounds for not selecting your or for dismissing you from the position following acceptance. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Basic Requirement: Do you have six (6) months of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR, one year of education above high school; OR, equivalent combination of experience and education which are qualifying for entry level for which both education and experience are acceptable?
(limit characters)
2. Are you proficient in spoken and written English?
(limit characters)
3. Grade Requirements: GS-5, Medical Support Assistant (Imaging Service): Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the work of Medical Support Assistant at the GS-679-05 grade level or equivalent pay band in the Federal Service. Your resume must support the response you select. (limit characters)
In addition to the experience required, you must also meet the all of the demonstrated knowledge, skills, and abilities. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
4. Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.

(limit characters)
5. Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
(limit characters)
6. Ability to schedule medical appointments in a clinical setting.
(limit characters)
7.
Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
(limit characters)
8. Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.
(limit characters)
9. Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution. (limit characters)
  • Resume Reminder - Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible). Level of experience and examples for each work experience. Examples of relevant experiences and accomplishments that prove you can perform the tasks at the level required for the job as stated. Month and year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
    Edit Item
    Instructions
  • Eligibility documentation reminder - Federal Employees MUST submit proper documentation that identifies their eligibility to apply for this position. The Documentation is a copy of your most recent Notification of Personnel Action (SF50) showing your position, title, series, grade.
    Edit Item
    Instructions
  • Transcript Reminder - If you are basing your qualifications on education (or a combination of education and experience) you must submit a copy of your transcripts (official or unofficial) or an appropriate course listing with your application
(limit characters)