Veterans Health Administration Logo
Position Title
Supervisory Health System Specialist
Agency
Veterans Health Administration
Announcement Number
CBST-12734161-25-NS Opens in new window
Open Period
Thursday, May 15, 2025 to Thursday, May 22, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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2. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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3. Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
  • you are located in the same local commuting area of the vacancy; AND,
  • you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
  • your grade is equivalent to or below the grade level of the vacancy; AND, 
  • your last performance rating of record is at least fully successful or the equivalent.

For more information, review the USAJOBS Help Center.

To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
3. Are you willing to undergo a pre-employment physical? (limit characters)
4. A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

Do you possess a current and valid state-issued driver's license?
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If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
5. Please provide your driver's license number, issuing state and expiration date. Reminder - Do not include a copy of your license; if referred for interview it may be requested at that time. (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
1. Individual Occupational Requirements (IOR): Please select the statement below that best describes your experience and/or education to meet the specific Individual Occupational Requirements (IOR) for this position.
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In addition to meeting the above Individual Occupational Requirement (IOR), applicants must also meet the experience directly related education relevant to this position. (limit characters)
2. Carefully read the following descriptions below. Select the one statement that best describes the experience that you possess that demonstrates your ability to perform the work of Supervisory Health System Specialist at the GS-13 grade level or equivalent pay band in the Federal Service. (Please ensure your resume/application supports the response that you select.)

 
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Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Provides access related consultative services, working in collaboration with facility Service Lines.
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4. Reviews and provide input on regulations and policies for local interpretation.
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5. Reviews and evaluates assigned processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposals.
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6. Evaluates patient and family concerns regarding the access to services needed.
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7. Assists supervisor in coordinating efforts to ensure patient concerns are received, evaluated, and addressed in a timely and effective manner.
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8. Utilizes advanced principles and strategies for access improvement to review and provide recommendations to employees including identifying strategies to reduce backlog.
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9. Works with local personnel to integrate data analytics.
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10. Incorporates process improvement based upon knowledge of local organizational philosophy, policies and management principles.
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11. Assists clinic managers in forecasting the impact of staff changes and developing countermeasures to mitigate the effect of staff shortages on access to care.
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12. Makes recommendations to managers regarding allocation of resources, including potential use of community care options.
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13. Works closely with clinic managers to formulate budget recommendations for all outpatient clinical services to allocate all available resources.
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14. Interpret policies, make recommendations for local policies, assist managers in defining administrative requirements, and/or provide advice to higher level leadership on related issues.
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15. Evaluates and monitors administrative activities and make substantive recommendations for program improvements.
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16. Monitors business and clinical analysis recommendations across service lines to determine trends and impact at the facility level.
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17. Acts as a liaison or point person for communications with persons and/or groups internal or external to the facility.
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18. Promotes effective communication and optimal information flow within the clinics.
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19. Establishes and maintain good relations with various groups and organizations, including other medical centers, etc., and the community at large.
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