- Position Title
- Health Technician - Telehealth Clinical
- Agency
- Veterans Health Administration
- Announcement Number
- CBSU-12735895-25-AGL Opens in new window
- Open Period
- Wednesday, May 14, 2025 to Thursday, November 13, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
2.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
3.
Are you a current permanent Federal employee from an agency other than Department of Veterans Affairs?
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Thank you for your interest in the Health Technician - Telehealth Clinical GS-640 position with the Veterans Health Administration. Please select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position.
BASIC REQUIREMENTS
Select “Yes” or “No” to the following question(s).
1.
English Language Proficiency: Per VA Handbook 5005, Part II, Chapter 3, Section A, Paragraph 3j: No person will be appointed under authority of 38 U.S.C., chapter 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.
Are you proficient in spoken and written English?
Are you proficient in spoken and written English?
2.
Experience and/or Education: One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician
OR.
Four academic years above high school leading to a bachelor's degree with courses related to the occupation
OR
Equivalent combination of experience and education. Examples are listed below:
OR.
Four academic years above high school leading to a bachelor's degree with courses related to the occupation
OR
Equivalent combination of experience and education. Examples are listed below:
- Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field
- Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
Grade Specific Requirements
Select “Yes” or “No” to the following question(s).
3.
GS-6 Experience: In addition to meeting the basic requirements, you must also have one year of experience equivalent to the GS-5 level. The required specialized experience for this position includes: schedule telehealth appointments using an electronic scheduling system, obtain and document patient history and pertinent clinical information in electronic medical records, prepares the telehealth room where the Health Technician (Telehealth Clinical) readies the equipment for examination, establishes video conferencing connection, makes introductions between patient site and provider site, monitors and maintains electronic schedule of rooms, patients, technologies, and presenters, administers the patient satisfaction survey, cleans and performs minor routine maintenance of assigned telehealth technology.
Do you meet the experience or education requirements as described above?
Do you meet the experience or education requirements as described above?
4.
Knowledge, Skills, and Abilities. At this level, candidates must also demonstrate the following Knowledge, Skills, and Abilities (KSAs):
Do you meet the KSAs as described above?
- Comprehensive knowledge of computer systems and programs to perform a variety of tasks.
- Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education.
- Ability to provide and receive guidance and technical direction.
- Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments.
- Ability to read, interpret, and apply complex written instructions.
- Knowledge of general clinical policies and procedures in a healthcare environment.
- Skilled in the use of telehealth technologies for the facilitation of telehealth clinical encounters.
Do you meet the KSAs as described above?
RESUME REMINDER - Your resume must include the following information for each job listed:
Job title Duties (be as detailed as possible)
Month & year start/end dates (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
TRANSCRIPT REMINDER- If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.
SF-50 REMINDER- If you are a current federal employee, or a former employee with reinstatement rights, you MUST submit a copy of your most recent SF-50 or your separation/ resignation SF-50. This SF-50 needs to show your current or last grade, step, wage, and title. Please do not submit a bonus or award SF-50. A promotion, General wage adjudication, Step- progression or a separation SF-50 are the preferred SF-50's. Your federal employment status cannot be verified without this document and you will be disqualified for not meeting the area of consideration if you do not provide the documentation.
Job title Duties (be as detailed as possible)
Month & year start/end dates (e.g. June 2007 to April 2008)
Full-time or part-time status (include hours worked per week)
Series and Grade, if applicable, for all Federal positions you have held
Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
TRANSCRIPT REMINDER- If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.
SF-50 REMINDER- If you are a current federal employee, or a former employee with reinstatement rights, you MUST submit a copy of your most recent SF-50 or your separation/ resignation SF-50. This SF-50 needs to show your current or last grade, step, wage, and title. Please do not submit a bonus or award SF-50. A promotion, General wage adjudication, Step- progression or a separation SF-50 are the preferred SF-50's. Your federal employment status cannot be verified without this document and you will be disqualified for not meeting the area of consideration if you do not provide the documentation.