- Position Title
- Supervisory Information Technology Specialist
- Agency
- Small Business Administration
- Announcement Number
- MP-25-FOCW-12737173 Opens in new window
- Open Period
- Wednesday, May 21, 2025 to Tuesday, May 27, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
• you are located in the same local commuting area of the vacancy; AND,
• you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
• you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
• your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
2.
Merit Promotion and VEOA Candidates: You may be eligible to be considered competitively if you meet any of the following: You are a current, permanent (non-temporary) civilian employee on a competitive service appointment in a Federal agency or a former civilian Federal employee who achieved Career or Career-Conditional status with reinstatement eligibility, or a VEOA eligible; (YOU MUST SUBMIT ADEQUATE SUPPORTING DOCUMENTATION, SUCH AS SF-50s SHOWING TENURE, GRADE, FULL PERFORMANCE LEVEL, TIME-IN-GRADE; INTERCHANGE AGREEMENT; DD-214 OR OTHER PROOF OF MILITARY SERVICE; ETC.).
Do you meet one of the following Competitive Merit Promotion Eligibilities listed below: (THIS IS A MANDATORY QUESTION: You must answer "Yes" or "No" below in order to receive proper consideration).
I am a current Federal employee with career or career-conditional status.
I am a former Federal employee with career status.
I am a former Federal employee with career-conditional status who left Federal service within the past three years.
I am a former Federal employee with career-conditional status AND I am entitled to Veterans' Preference.
I am eligible to apply under the Veterans' Employment Opportunities Act of 1998 (VEOA).
Do you meet one of the following Competitive Merit Promotion Eligibilities listed below: (THIS IS A MANDATORY QUESTION: You must answer "Yes" or "No" below in order to receive proper consideration).
I am a current Federal employee with career or career-conditional status.
I am a former Federal employee with career status.
I am a former Federal employee with career-conditional status who left Federal service within the past three years.
I am a former Federal employee with career-conditional status AND I am entitled to Veterans' Preference.
I am eligible to apply under the Veterans' Employment Opportunities Act of 1998 (VEOA).
3.
Reasonable Accommodations for taking the online assessments are provided on a case-by-case basis only to qualified individuals with a disability covered by the Rehabilitation Act of 1973, as amended.
Do you have a disability (physical or mental) that you believe will interfere with completing the online assessments and require a Reasonable Accommodation?
Current SBA/Disaster Employee
1.
Are you a current SBA/Disaster employee?
Prior SBA/Disaster Employee
1.
Have you previously worked for SBA/Disaster?
Assessment 1
WARNING STATEMENT: Do not overstate or understate your level of experience and demonstrated capability. You should be aware that your ratings are subject to evaluation and verification based on the resume, and other relevant documents you submit, as well as through verification of references as appropriate. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position following acceptance. The following questions will be used to determine your minimum qualifications for this position.
1.
Carefully read the following descriptions of experience and education. Select the one that best describes your qualifications for the GS-13 Supervisor Information Technology Specialist. Make sure your resume supports the response that you select. Mark only 1 response.
2.
To receive proper credit, please indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement.
Did you include month and year as well as average hours worked per week in your resume/application for each position stated? Please answer below:
Did you include month and year as well as average hours worked per week in your resume/application for each position stated? Please answer below:
For each task in the following Competencies, choose the statement from the list below that best describes your experience and/or training. Please select only one letter for each item.
3.
Advises and provides counsel to employees regarding policies, procedures, directives of management, and administrative matters related to IT.
4.
Possesses the ability to effectively lead and supervise a diverse, subordinate staff to develop and maintain effective working relationships with operating officials, customers, and senior management.
5.
Serves as an authority on IT matters that involve long and short-range plans for the technical enhancement of systems.
6.
Manages and facilitates execution of IT policies, standards, programs, and budget for IT operations and maintenance functions.
7.
Ability to lead in the planning, designing, and operation of complex IT systems in a variety of operating environments.
8.
To support the responses, you provided to questions 3-7, please indicate the position(s) in your resume that demonstrates your experience related to Leadership and the tasks listed above (provide position title, company, and dates only).
9.
Manipulates IT hardware, software applications, and upgrades configurations.
10.
Conducts system analysis and information analysis.
11.
Evaluates IT acquisitions and communicates upgrade or replacement requests.
12.
Exercises superior presentation and writing skills for briefings, meetings, conferences and responding to internal/external correspondence related to IT.
13.
Applies federal information security regulations/policies to day-to-day IT tasks.
14.
Persuades, justifies, and defends IT projects and gains consideration of new IT methods and/or changes in complex work procedures.
15.
Experience in developing network infrastructure and information analysis techniques.
16.
To support the responses, you provided to questions 9-15, please indicate the position(s) in your resume that demonstrates your experience related to Technical Competence and the tasks listed above (provide position title, company, and dates only).
17.
Resolves hardware and software integration problems.
18.
Monitors and ensures the operability of Intranet services for customers with access to training information, instructions, forms, and data.
19.
Identifies issues and ensures proper maintenance of an automated system.
20.
Utilizes and develops large scale networks and trouble-shoots network issues.
21.
To support the responses, you provided to questions 17-20, please indicate the position(s) in your resume that demonstrates your experience related to Customer Service and the tasks listed above (provide position title, company, and dates only).
As previously explained, your ratings in this Occupational Questionnaire are subject to evaluation and verification based on the documents and references you submit. Deliberate attempts to falsify information may be grounds for disqualifying you or for dismissing you from the position/agency during the probation period. Please take this opportunity to review your responses to ensure their accuracy. By agreeing to the statement below, you are confirming that you: 1) Understand this warning; 2) Have reviewed your responses to this questionnaire for accuracy; and 3) Verify that your responses accurately describe your current level of experience and capability.
22.
Are you a current SBA employee?
23.
Failure to agree to the statement below will disqualify you from further consideration for the position.
NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or faxed (i.e., resume, veterans' preference documentation, assessment questions and answers, and SF 50s) is accurate and received by the agency.