- Position Title
- Health System Specialist (ACOC)
- Agency
- Veterans Health Administration
- Announcement Number
- CBTB-12740398-25-DJ Opens in new window
- Open Period
- Thursday, May 29, 2025 to Thursday, June 5, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
Preferences
1.
Select the lowest grade you are willing to accept for this position.
2.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
3.
Are you willing to accept the conditions of employment as indicated in the announcement?
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
4.
I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement.
Assessment 1
Thank you for your interest in the GS-0671-12/13 Health System Specialist (Ambulatory Care Operations Coordinator) position with Charlie Norwood VA Medical Center.Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Select “Yes” or “No” to the following question(s).
1.
Minimum Qualifications:
This job series has an Individual Occupational Requirement (IOR) that must be met to qualify.
INDIVIDUAL OCCUPATIONAL REQUIREMENT - Is your undergraduate and graduate education related to a Major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
OR
Do you possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience for the IOR, provided it included a formal individualized training plan. Such training program must have been conducted in an operating health care system and included the following-Assignments providing a knowledge of basic health care administration philosophies, practices, and procedures, and basic government administrative policies and requirements-Practical assignments providing an opportunity to apply health system administration skills and principles-Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program
NOTE: Details of your work history must be clearly provided in your resume; failure to supply sufficient details may result in not meeting the qualification requirements for this position. We cannot make assumptions regarding your experience.
This job series has an Individual Occupational Requirement (IOR) that must be met to qualify.
INDIVIDUAL OCCUPATIONAL REQUIREMENT - Is your undergraduate and graduate education related to a Major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
OR
Do you possess progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
- Missions, organizations, programs, and requirements of health care delivery systems;
- Regulations and standards of various regulatory and credentialing groups; and
- Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience for the IOR, provided it included a formal individualized training plan. Such training program must have been conducted in an operating health care system and included the following-Assignments providing a knowledge of basic health care administration philosophies, practices, and procedures, and basic government administrative policies and requirements-Practical assignments providing an opportunity to apply health system administration skills and principles-Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program
NOTE: Details of your work history must be clearly provided in your resume; failure to supply sufficient details may result in not meeting the qualification requirements for this position. We cannot make assumptions regarding your experience.
2.
GS-12 Minimum Qualification: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Extracting data and building reports to manage critical aspects of field operations; Gathers, consolidates, and incorporates best practices of performance metrics and makes recommendations to enhance and improve the effectiveness of program management policy, standards, and review; Collecting, analyzing, and interpreting patient care data; developing database applications, surveys, or other tools to collect required information and update reports.
Do you possess the above mentioned experience?
Do you possess the above mentioned experience?
3.
GS-13 Minimum Qualification: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Establishing project goals and objectives; planning, designing, implementing, and improving patient care services and health care delivery systems; developing maintaining, and implementing a comprehensive business plan for assigned programs and assisting other departments with their business initiatives; Design and implementing numerous data reporting systems for inputting and displaying data; management and oversight of SAIL data reporting structure and dashboards.
Do you possess the above mentioned experience?
Do you possess the above mentioned experience?
For the following questions, please select the response that most accurately reflects your ability to perform the task listed. Experience must be reflected in detail on resume, we are not able to make assumptions regarding your experience.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Analyzes and synthesizes data from diverse data systems/sources to cross check, validate and present accurate and relevant information.
5.
Analyzes Consult Management process for efficacy and efficiency.
6.
Utilizes qualitative and/or quantitative data mining methods for the assessment and improvement of business processes.
7.
Recommends, implements, and leads process improvements for effective organizational process changes and office operations.
8.
Prepares data and information for executive-level briefings, reports, and other documents used for official reporting.
9.
Works with multiple software platforms and applications that are complicated and require updates and upgrades on a regular basis.
10.
Develops briefings, reports and capacity studies that contribute to strategic planning for program growth.
11.
Enacts process changes by implementing SOPs, developing and administering training programs, and advising on department regulations.
12.
Ensures timely completion of multiple, complex processes and activities to prevent inefficiencies or delays in patient care, clinic productivity, and educational opportunities.
13.
Maintains various database information pertaining to access and care coordination for Veterans.
14.
Uses information management and analysis software, including spreadsheets, online portals, other data, graphics, presentations, and flowcharting software.
15.
Options, recommendations, and conclusions developed by the employee consider and give appropriate weight to uncertainties about the data and other variable. Which affect long-range program performance, in some instance, work is complicated by the need to develop data about workload and program accomplishments, which is currently unavailable.
16.
Provides complex coordination across clinical and administrative service lines for process improvements to the on and off boarding processes of new healthcare professionals.
17.
Establishes and maintains collegian working relationships with key stakeholders across the organization.
18.
Researches, develops, and communicates with stakeholders to implement policies, procedures, and institutional controls.
19.
Exercises initiative, collaborates across an inter-professional team of personnel, and prioritizes complex and competing priorities.
SF-50 Reminders
Most Recent SF50
You must provide a copy of your last or most recent SF-50, "Notification of Personnel Action" indicating you meet the area of consideration under the "Who May Apply" section. The SF-50 must identify your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted).
Time-in-Grade
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one (1) year time-in-grade, as required by the announcement. In this instance, you must provide additional SF-50(s) that clearly demonstrates one (1) year time-in-grade.SF-50(s) that clearly document your time-in-grade are Within Grade Increase and Promotion actions to highest grade held (current or former highest grade held).
In most cases, we cannot verify time-in-grade based only on the grade and step you are currently on.
NOTE: An Award SF-50(s) does not include all pertinent data.
NOTE: See Required Documents Section of the Announcement for additional details on acceptable SF50(s)
Most Recent SF50
You must provide a copy of your last or most recent SF-50, "Notification of Personnel Action" indicating you meet the area of consideration under the "Who May Apply" section. The SF-50 must identify your position, title, series, grade, step, tenure, and type of service (Competitive or Excepted).
Time-in-Grade
If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one (1) year time-in-grade, as required by the announcement. In this instance, you must provide additional SF-50(s) that clearly demonstrates one (1) year time-in-grade.SF-50(s) that clearly document your time-in-grade are Within Grade Increase and Promotion actions to highest grade held (current or former highest grade held).
In most cases, we cannot verify time-in-grade based only on the grade and step you are currently on.
NOTE: An Award SF-50(s) does not include all pertinent data.
NOTE: See Required Documents Section of the Announcement for additional details on acceptable SF50(s)
RESUME REMINDER
Your resume must include the following information for each job listed:
-Job title-Duties (be as detailed as possible, we cannot make assumptions regarding your experience)
-Month & year start/end dates (e.g. June 2007 to April 2008)
-Full-time or part-time status (including hours worked per week)
-Series and Grade, if applicable, for all Federal positions you have held.
Please utilize the applicant checklist to ensure your application is complete and contains all of the required documentation.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy.We cannot make assumptions regarding your qualifications.
Your resume must include the following information for each job listed:
-Job title-Duties (be as detailed as possible, we cannot make assumptions regarding your experience)
-Month & year start/end dates (e.g. June 2007 to April 2008)
-Full-time or part-time status (including hours worked per week)
-Series and Grade, if applicable, for all Federal positions you have held.
Please utilize the applicant checklist to ensure your application is complete and contains all of the required documentation.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy.We cannot make assumptions regarding your qualifications.