- Position Title
- Lead Medical Records Technician (Release of Information)
- Agency
- Veterans Health Administration
- Announcement Number
- CBTA-12742271-25-BW Opens in new window
- Open Period
- Thursday, May 29, 2025 to Friday, June 6, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
2.
I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement.
3.
In accordance with VA Handbook 5005, Part I, pre-employment reference checks have been incorporated into the selection process. Hiring officials must conduct pre-employment reference checks with a current or previous supervisor prior to HR staff extending a tentative offer.
In the textbox below, please provide the name, telephone number and email address of at least 4 professional references. Two of these references must be a current or previous supervisor. If two supervisory references are not available, provide the name, telephone number and email address of individuals who were in a position to directly observe your work. Please also indicate in the textbox below if you prefer to be contacted before your current or previous supervisor is contacted, or if you prefer to provide your references upon request.
*Note: Hiring Officials may request alternate/additional references.
In the textbox below, please provide the name, telephone number and email address of at least 4 professional references. Two of these references must be a current or previous supervisor. If two supervisory references are not available, provide the name, telephone number and email address of individuals who were in a position to directly observe your work. Please also indicate in the textbox below if you prefer to be contacted before your current or previous supervisor is contacted, or if you prefer to provide your references upon request.
*Note: Hiring Officials may request alternate/additional references.
Assessment 1
Thank you for your interest in the Lead Medical Records Technician (ROI) position. The following section is used to identify basic requirements for this vacancy. Please select the response below that most accurately describes you. In order to qualify for this position, you must meet the Basic Requirements as well as the additional qualification requirements. Applicants pending the completion of registration requirements may be referred and tentatively selected but may not be hired until all requirements are met. Grandfathering Provision. All persons employed in VHA as a MRT (ROI) on the effective date of this qualification standard are considered to have met all qualification requirements for the grade held, including positive education and licensure/certification/ registration that are part of the basic requirements of the occupation. Employees who do not meet all the basic requirements in this standard, but who met the qualifications applicable to the position at the time they were appointed to it, the following provisions apply:
(1) Such employees in an occupation that does not require a licensure/certification/ registration may be reassigned, promoted, or demoted within the occupation, but will not be promoted beyond the journey level or placed in supervisory or managerial positions.
(2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended, or be reappointed on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
(3) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation.
Please indicate Yes or No for the following questions:
(1) Such employees in an occupation that does not require a licensure/certification/ registration may be reassigned, promoted, or demoted within the occupation, but will not be promoted beyond the journey level or placed in supervisory or managerial positions.
(2) Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended, or be reappointed on a temporary or permanent basis, until they fully meet the basic requirements of the standard.
(3) Employees initially grandfathered into this occupation, who subsequently obtain additional education and/or licensure/certification/registration that meet all the basic requirements of this qualification standard, must maintain the required credentials as a condition of employment in the occupation.
Please indicate Yes or No for the following questions:
BASIC REQUIREMENTS: Candidates interested in employment as a Lead Medical Records Technician (Release Of Information) in the Veterans Health Administration (VHA) must meet the basic requirements for appointment.
Select “Yes” or “No” to the following question(s).
1.
EXPERIENCE AND EDUCATION: Candidates interested in employment as a Lead Medical Records Technician (Release of Information) must meet the basic experience and/or education requirements. NOTE: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Do you have one year of creditable experience that indicates knowledge of medical terminology and general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work?
OR
An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
OR
Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements. The following experience and educational/training substitutions are appropriate for combining education and creditable experience:
(a) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.
(b) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision. The training program may be substituted on a month- 3 for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.
Do you have one year of creditable experience that indicates knowledge of medical terminology and general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work?
OR
An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
OR
Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements. The following experience and educational/training substitutions are appropriate for combining education and creditable experience:
(a) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.
(b) Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision. The training program may be substituted on a month- 3 for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.
2.
ENGLISH LANGUAGE PROFICIENCY: Lead Medical Records Technician (ROI) must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f).
3.
GS-08 EXPERIENCE: Do you have at least one year of experience equivalent to the GS-07 grade level? Creditable experience include, but are not limited to: processes all incoming requests to the facility for Release of Information (ROI) along with information required by the VA Regional Office through the Automated Medical Information Exchange (AMIE). Processes medico-legal releases of information to attorneys and courts pertaining to Tort Feasor (Third Party Liability), Workman's Compensation, Labor and Industries and subpoenas. Screens and follows through on all incoming telephone calls from attorneys, insurance representatives, regarding legal cases and requests under the Privacy Act, referring only problem cases to the Supervisor. Reviews and analyzes written and telephone requests to ascertain type of case to be developed. Develops and prepares cases for release to Regional Counsel and other appropriate parties. Contacts attorneys when necessary to obtain additional information to develop the case. Maintains files for all Privacy Act requests and subpoena cases for all cases being developed, processed or complete. Provides direct customer service to the Veteran, their Personal Representative or third party by providing copies of the Veteran's health information when a signed, written request is received or upon the Veteran's valid authorization to a third party
AND demonstrate all of the following Knowledge, Skills, and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to lead individuals, set priorities, and schedule work assignments.
Ability to monitor and report on the status and progress of work, and make adjustments to accomplish the workload in accordance with established procedures.
Skill in communicating with staff to ensure compliance with established policies, procedures, and regulations.
Ability to provide or coordinate staff development and training.
AND demonstrate all of the following Knowledge, Skills, and Abilities (KSAs): In addition to the experience above, the candidate must demonstrate all of the following KSAs:
Ability to lead individuals, set priorities, and schedule work assignments.
Ability to monitor and report on the status and progress of work, and make adjustments to accomplish the workload in accordance with established procedures.
Skill in communicating with staff to ensure compliance with established policies, procedures, and regulations.
Ability to provide or coordinate staff development and training.