- Position Title
- Lead Health Technician (Telehealth Clinical)
- Agency
- Veterans Health Administration
- Announcement Number
- CBTG-12742925-25-LDH Opens in new window
- Open Period
- Wednesday, June 4, 2025 to Wednesday, June 11, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Thank you for your interest in the Lead Health Technician (Telehealth Clinical) position with the Department of Veterans Affairs. Please read thoroughly and answer the questions below based on your current level of experience, demonstrating your ability to perform the duties of the role. Keep in mind that your responses are subject to verification through investigation. You may be asked to provide specific examples or documentation to support your answers, or you might need to verify your responses through a practical demonstration of your abilities. Be sure to submit all required documentation with your application. If you are claiming eligibility based on education, you must include your school transcripts.
Basic Requirement Please answer "Yes" or "No" to the following questions.
Select “Yes” or “No” to the following question(s).
1.
Citizenship. Citizen of the United States. After a determination is made that it is not possible to recruit qualified citizens, non-citizen personnel may be appointed on a temporary basis under authority of 38 U.S.C. 7405, without regard to the citizenship requirements of 38 U.S.C. 7402 or any other law prohibiting the employment of or payment of compensation to a person who is not a citizen of the United States. Candidates must meet all other requirements for the grade and position concerned.
Are you a US Citizen?
Are you a US Citizen?
2.
English Language Proficiency. A candidate will not be appointed under authority of 38 U.S.C. chapters 73 or 74, to serve in a direct patient-care capacity in VHA who is not proficient in written and spoken English.
Are you proficient in both the written and spoken English?
Are you proficient in both the written and spoken English?
3.
Experience and Education.
(1) Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR
(2) Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR
(3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are: (a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; OR (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
Note: A copy of your college transcripts MUST be uploaded with your resume if you are using education to qualify.
Do you have the required experience and/or education to meet the minimum qualifications of this occupation?
(1) Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician. OR
(2) Education. Four academic years above high school leading to a bachelor's degree with courses related to the occupation. OR
(3) Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are: (a) Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; OR (b) Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.
Note: A copy of your college transcripts MUST be uploaded with your resume if you are using education to qualify.
Do you have the required experience and/or education to meet the minimum qualifications of this occupation?
Grade Determination Please answer "Yes" or "No" to the following questions.
Select “Yes” or “No” to the following question(s).
4.
One year of experience equivalent to the next lower grade level GS-7)
Experience includes but not limited to:
Use independent technical judgment to analyze, evaluate and resolve problems; knowledge of quality control and assurance procedures and principles of performance improvement; function effectively between competing priorities; knowledge of proper maintenance and troubleshooting of telehealth equipment; work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work; assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning; perform successful knowledge transfer regarding the use of telehealth technologies AND, In addition to meeting the basic requirements above, the candidate must demonstrate all of the following KSAs.
(a) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a Health Technician (Telehealth Clinical) to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
(b) Skill in leadership and interpersonal relations and conflict resolution to deal with employees, team leaders, providers, and managers.
(c) Ability to communicate effectively to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
(d) Knowledge of quality control and assurance procedures and principles of performance improvement.
(e) Skill in the assessment and resolution of complex workload capture issues using multiple data sources.
(f) Ability to develop and compose complex written instructions. (g) Knowledge of analytical and evaluative processes to independently resolve complex issues.
Note: You MUST clearly demonstrate experience/KSAs in the DUTIES of each job where appropriate.
Do you have one year of experience equivalent to the next lower grade level (GS-07) and meet the Knowledge, Skills, and Abilities for this occupation?
Experience includes but not limited to:
Use independent technical judgment to analyze, evaluate and resolve problems; knowledge of quality control and assurance procedures and principles of performance improvement; function effectively between competing priorities; knowledge of proper maintenance and troubleshooting of telehealth equipment; work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work; assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning; perform successful knowledge transfer regarding the use of telehealth technologies AND, In addition to meeting the basic requirements above, the candidate must demonstrate all of the following KSAs.
(a) Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a Health Technician (Telehealth Clinical) to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
(b) Skill in leadership and interpersonal relations and conflict resolution to deal with employees, team leaders, providers, and managers.
(c) Ability to communicate effectively to meet program objectives. This may include preparing reports in various formats and presenting data to various organizational levels.
(d) Knowledge of quality control and assurance procedures and principles of performance improvement.
(e) Skill in the assessment and resolution of complex workload capture issues using multiple data sources.
(f) Ability to develop and compose complex written instructions. (g) Knowledge of analytical and evaluative processes to independently resolve complex issues.
Note: You MUST clearly demonstrate experience/KSAs in the DUTIES of each job where appropriate.
Do you have one year of experience equivalent to the next lower grade level (GS-07) and meet the Knowledge, Skills, and Abilities for this occupation?