Veterans Health Administration Logo
Position Title
Health Systems Specialist- Supervisory Group Practice Manager
Agency
Veterans Health Administration
Announcement Number
CBSX-12743363-25-JP Opens in new window
Open Period
Thursday, May 29, 2025 to Monday, June 9, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you a Veterans Health Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
3. Are you willing to accept the conditions of employment as indicated in the announcement? (limit characters)
Assessment 1
Thank you for your interest in the Health System Specialist (Facility Strategic Planner) position. Please select the appropriate answer to each of the following questions based on your current level of experience. When answering the questionnaire, remember that your experience subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Time in Grade: For the GS-13 position, Have you held at least a GS-12 for 52 weeks? (NOTE: You will need to provide an SF-50 to show you have held at least a GS-12 for 52 weeks.)
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Minimum Qualifications Requirements: Select the appropriate answer to the following questions based on your current level of experience that demonstrates your ability to perform the duties of a Supervisory Health System Specialist (Group Practice Manager), GS-13 position. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. Current federal employees must have at least one year of specialized experience equivalent to the next lower grade GS-12. Do you have one year of specialized experience that include but not limited to: progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: (1) Missions, organizations, programs, and requirements of health care delivery systems; (2) Regulations and standards of various regulatory and credentialing groups; and (3) Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. At this level, applicant is skilled to plan, organize, and direct team study work and to negotiate effectively with the ELT and service chiefs; and have substantial effect on the organization and projects managed.
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For each task in the following groups, choose the statement from the list below that best describes your experience and/or training. Failure to support your answers to this questionnaire in your resume, may result in a lower score or loss of consideration. Please select only one letter for each item. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Identifying causal interrelationships between the various aspects of clinical care and its impact on clinical operations in order to achieve and sustain quality, safe, efficient, and effective clinical care.
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4. Incorporating lean management, system redesign, and process improvement based upon knowledge of VHA's and local MyVA organizational philosophy, policies and management principles.
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5. Reviewing and providing input on nationally issued regulations and policies for VA-wide implementation, utilizing local ACOD-GPMs and communication strategies.
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6. Providing administrative management for clinical support services. This may include interpreting policies, developing and implementing local policies, defining administrative requirements, and/or providing advice to executive leadership on related issues.
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7. Evaluating the performance of direct reports and initiate appropriate action in order to reward, guide, or provide counsel.
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8. Resolve conflicts or problems that may arise with employees and assure management officials are familiar with the negotiated agreement between parties.
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9. Leads program planning and execution for VHA-approved program of clinic practice management at the VAMC level.
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10. Work with Veteran Experience Advocates at the local VAMC to evaluate patient and family concerns regarding the access to services needed.
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11. Review and evaluate local processes and procedures to determine areas of effectiveness, efficiency, and improvement for proposal through GPM Community of Practice and the national Steering Committee at the national level.
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12. Develop and maintain annual budget plan and staffing plans for outpatient care.
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13. Identifying the most resource-effective procedures and product lines, determining which are provided internally or externally.
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14. Perform cost analysis and cost effectiveness studies in order to determine make/buy decisions to address gaps.
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15. Identify, define and prioritize customer service tools, process improvement and training opportunities that will support frontline employees in providing predictable, consistent and easy customer service experiences for Veterans, their caregivers and survivors.
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16. Working with local personnel to integrate data analytics and measures with continuous process improvement utilizing LEAN, Six Sigma, and other improvement methodologies to meet and sustain ambulatory care goals and objectives.
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17. Work independently with medical leadership and personnel at the VA Medical Center (VAMC), Community-Based Outpatient Clinics (CBOCs), and other facilities to implement national and VISN standards, and address administrative process/system issues and other areas of concern.
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Verification Statement (limit characters)
18. I certify that, to the best of my knowledge and belief, all of the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C. 1001); my eligibilities may be cancelled, I may be denied an appointment, or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated. I understand that responding "No" to this item will result in my not being considered for this position.
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Resume Reminder - Your resume must include the following information for each job listed: Job title Duties (be as detailed as possible) Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week) Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail. Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. (limit characters)