Veterans Health Administration Logo
Position Title
Medical Admin Specialist (AOD)
Agency
Veterans Health Administration
Announcement Number
CBSR-12745721-25-JC Opens in new window
Open Period
Tuesday, June 10, 2025 to Friday, June 20, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
3. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
4. Are you a current permanent Federal employee from an agency other than Department of Veterans Affairs?

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
(limit characters)
5. Are you a veteran who separated from active duty under honorable conditions AND you:
  • have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
  • retired from active military service with a service-connected disability rating of 30% or more?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
6. Are you the spouse of a current or former member of the Armed Forces? In accordance with revised 5 U.S.C. 3330d(b), the head of an agency may now appoint noncompetitively: the spouse of a member of the armed forces on active duty, the spouse of a 100 percent disabled member of the armed forces, or the spouse of a deceased member of the armed forces.

Active Duty Spouse
  • Includes all spouses of members of the armed forces on active duty.
  • Spouses do not have to relocate with active duty spouse.
Based on 100% Disability - As a military spouse, you may be eligible to be considered under this authority if:
  1. The military member was retired under Chapter 61 of title 10, United States Code with a 100% disability rating from the military; or
  2. Was released from active duty and has a disability rating of 100% from the Department of Veterans' Affairs or the military department.
Based on Service Member's Death
  • As the military spouse, you may be eligible if the military member was killed while on active duty (it does not have to be combat related), and you have not remarried.

To verify your eligibility, submit the following applicable documents:

  • Documentation verifying marriage: (i.e., marriage license, certificate or other government issued document certifying marriage to your military spouse or veteran.)
  • A copy of your spouses active-duty military orders.
  • DD-214: Certificate of release or discharge from active duty (Military spouses of 100% disabled separated or retired veterans and widows or widowers, who are not remarried, of military service members who were killed on active duty.)
  • DD 1300: Report of Casualty (Military spouses who are widows and widowers, and are not remarried, of military service members who were killed on active duty.)
  • Veterans Affairs Benefit Documentation of Deceased or Disabled Veteran. 

For more information, review USAJOBS Military Spouses resources

(limit characters)
7. Are you a current Federal employee in the excepted service in an agency covered by an Interchange Agreement with at least one year of service in that position?  

For more information, review Interchange Agreements with Other Merit Systems

-OR-

Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?

For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management

To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
(limit characters)
8. Do you have an intellectual disability, severe physical disability, or psychiatric disability that qualifies you for Schedule A Disability appointments?

For more information, review USAJOBS Individuals with Disabilities resources.

To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist, certifying your documented disability and eligibility under Schedule A.
(limit characters)
9. Are you currently employed as a civilian employee in the competitive service in a federal agency other than the Department of Veterans Affairs?
 
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
  • career or career-conditional (Tenure field is 1 or 2); AND,
  • your status is in the competitive service (Position Occupied field is 1)
For more information visit here T5 Transfer
(limit characters)
10. Are you a veteran whose latest discharge was under honorable conditions spouse, widow/widower, or parent of a veteran,  AND you:
  • served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
  • are entitled to veterans' preference; OR,
  • are eligible for derived preference as a spouse, widow/widower, or parent of a veteran?
For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. If applying as a spouse, widow/widower, or parent of a veteran eligible for derived preference you must provide acceptable documentation of your preference eligibility as outlined on the SF-15 form.  *Note current Federal employees must also meet Time-in-Grade requirements.
(limit characters)
11. Are you a veteran who separated from active duty under honorable conditions AND you:
  • recently separated (within the past 3 years); OR,
  • are a disabled veteran; OR,
  • served on active duty during a war, campaign or expedition; OR,
  • received an Armed Forces Service Medal?
If eligible, submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, provide the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.

For more information, review USAJOBS Veterans resources.

To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
(limit characters)
12. Are you a Department of Veterans Affairs Central Office (VACO) employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
13. Are you a Veterans Benefits Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
(limit characters)
14. Are you a Veterans Health Administration employee?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
(limit characters)
15. Are you currently employed by the Department of Veterans Affairs within the VISN the position is located?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
2. I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement. (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience and/or education that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
1. MINIMUM QUALIFICATIONS GS-7: Carefully read the following descriptions below. Select the one response below that best describes your qualifications for this position at the GS-07 grade level. (Please ensure your resume/application supports the response that you select.) (limit characters)
2. MINIMUM QUALIFICATIONS GS-9: Carefully read the following descriptions below. Select the one response below that best describes your qualifications for this position at the GS-09 grade level. (Please ensure your resume/application supports the response that you select.) (limit characters)
For each task in the following groups, choose the statement from the list below that best describes your experience and/or training. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
3. Processes administrative issues surrounding medical or patient care situations.
(limit characters)
4. Provides orientation and situational technical advice to physicians regarding facility policies and procedures. (limit characters)
5. Promotes harmonious working relationship among patients, public, and staff.
(limit characters)
6. Assists in responding to emergencies, determines priorities and nature of action to be taken.
(limit characters)
7. Assists with computer issues during non-business hours.
(limit characters)
8. Monitors facility fire system, refrigerator temperature alarms, fire alarms, and intrusion alarms and codes.
(limit characters)
9. Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients.
(limit characters)
10. Interprets rules and regulations to determining legal entitlement to benefits relating to hospital admission.
(limit characters)
11. Coordinates the resolution of medical legal problems concerning medical centers.
(limit characters)
12. Ensures that appropriate legal, regulatory, and policy requirements are met.
(limit characters)
13. Safeguards and ensures rights of patient.
(limit characters)
14. Conducts analytical studies on operational processes, issue topics, or related special projects.
(limit characters)
15. Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues.
(limit characters)
16. Performing analytical studies that require study planning, statistical measurement, data analysis, and report preparation and development using databases and dashboards available through the organization.
(limit characters)
17. Assists medical center staff with medically related problems, including involuntary commitments, orders of protective custody, and management of unruly or severely disturbed patients.
(limit characters)
18. Implements search plan for missing patients; informs next-of-kin of search status, as appropriate.
(limit characters)
19. Receives and responds to non-routine patient condition inquiries and other administrative inquiries (limit characters)
20. Administratively approves and coordinates tests and procedures for patients which cannot be done at current medical center. (limit characters)
21. Coordinates with Funeral homes and releases patient's remains during non-business hours. (limit characters)
Transcript Reminder - If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)