- Position Title
- Health Technician (Dietetic)- NFS Ambassador
- Agency
- Veterans Health Administration
- Announcement Number
- CBSU-12746904-25-GL Opens in new window
- Open Period
- Tuesday, June 17, 2025 to Wednesday, July 2, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
2.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
2.
Are you willing to accept the conditions of employment as indicated in the announcement?
3.
Applicants are required to undergo and successfully pass a pre-employment drug screening test and must submit to random drug testing after employment. Will you comply with this requirement?
4.
In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English?
If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.
5.
I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement.
6.
Are you willing to accept the working conditions as indicated in the announcement?
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience and/or education that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience is subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
Select “Yes” or “No” to the following question(s).
1.
In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English
Are you proficient in basic written and spoken English?
Are you proficient in basic written and spoken English?
2.
All applicants must meet one of the following Individual Occupational Requirements (IOR) to be eligible for further consideration:
Specialized Experience (for positions GS-04 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled; OR,
Education and training for GS-05: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.
Do you meet either of these Individual Occupational Requirements?
Specialized Experience (for positions GS-04 and above): Positions in this series range widely in type and include support duties to medical or health personnel such as audiologists, speech pathologists, medical officers, and optometrists. therefore, technician experience is experience that required application of the knowledge, methods, and techniques of the position to be filled; OR,
Education and training for GS-05: Successful completion of a full 4-year course of study leading to a bachelor's degree, with major study or at least 24 semester hours in subjects directly related to the position.
Do you meet either of these Individual Occupational Requirements?
3.
In addition to meeting the Individual Occupational Requirement (IOR) for GS-05, all applicants must meet 1 of the following criteria:
Specialized Experience: One year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal Service that has given the knowledge, skills, and abilities required to successfully perform the duties of this Health Technician (Dietetic) NFS Ambassador position. Specialized experience includes performing duties in food service, in a hospital environment but is not limited to: Knowledge of tray assembly area procedures; using dietetics software programs; familiarity with regular and modified diets; assisting with food selections; following verbal and written instructions; using computer equipment, phone systems, and printers; effective communication skills both verbally and in writing. OR,
Education and/or Training: A 4 year course of study above high school leading to a bachelor's degree with courses related to the occupation and/or completion of appropriate training such as in-service training programs, training acquired while serving in the Armed Forces, and government-sponsored developmental training programs will be allowed credit on a month-for-month basis, generally through the GS-05 level. Education must have been obtained in an accredited business or technical school, junior college or a college or university for which high school graduation, or the equivalent is the normal prerequisite. Transcripts must be submitted with your application materials. Such training meets general or specialized experience requirements depending upon its applicability. If education is used to meet specialized experience requirements, then such education must include courses directly related to the work of the position; only education more than the first 60 semester hours of course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to one year of specialized experience. Note: Transcripts must be submitted with your application materials. Education cannot be credited without documentation; OR,
Combining Experience and Education: Equivalent combinations of successfully completed post-high school education and experience are also qualifying.
I have:
Specialized Experience: One year of specialized experience equivalent to the next lower grade level (GS-04) in the Federal Service that has given the knowledge, skills, and abilities required to successfully perform the duties of this Health Technician (Dietetic) NFS Ambassador position. Specialized experience includes performing duties in food service, in a hospital environment but is not limited to: Knowledge of tray assembly area procedures; using dietetics software programs; familiarity with regular and modified diets; assisting with food selections; following verbal and written instructions; using computer equipment, phone systems, and printers; effective communication skills both verbally and in writing. OR,
Education and/or Training: A 4 year course of study above high school leading to a bachelor's degree with courses related to the occupation and/or completion of appropriate training such as in-service training programs, training acquired while serving in the Armed Forces, and government-sponsored developmental training programs will be allowed credit on a month-for-month basis, generally through the GS-05 level. Education must have been obtained in an accredited business or technical school, junior college or a college or university for which high school graduation, or the equivalent is the normal prerequisite. Transcripts must be submitted with your application materials. Such training meets general or specialized experience requirements depending upon its applicability. If education is used to meet specialized experience requirements, then such education must include courses directly related to the work of the position; only education more than the first 60 semester hours of course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to one year of specialized experience. Note: Transcripts must be submitted with your application materials. Education cannot be credited without documentation; OR,
Combining Experience and Education: Equivalent combinations of successfully completed post-high school education and experience are also qualifying.
I have:
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Handles patient meal service orders.
5.
Completes quality monitors to ensure food items/menu selections for regular and therapeutic diets are prepared and served appropriately (i.e. accuracy, timeliness, appearance, and temperature, dysphagia food testing).
6.
Ensures all food/supplies are covered, labeled, and dated.
7.
Stores, rotates and inventories stock items and disposes outdated food/beverages.
8.
Advises supervisor of any special orders or changes needed that may impact food production, including instances when substitutions are needed due to food preferences.
9.
Collaborates with Dietitians regarding food/drug interactions and notifies clinical staff of potential issues.
10.
Follows policies and procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
11.
Conducts meal rounds on units after tray delivery to ensure patient satisfaction and provides service recovery and meal corrections when needed.
12.
Triages calls from inpatient/outpatient clinics and procedure areas related to patient meal/nourishments.
13.
Assists patients in selection of the proper foods according to their individual diet.
14.
Takes appropriate action to maximize patient satisfaction with meal service.
15.
Answers questions and provides information about menu and food items.
16.
Conducts patient rounds to discuss menu available food items and ways to order meals.
17.
Enters meal orders into a computerized system.
18.
Retrieves computerized information/printouts to assist with tray and/or nourishment assembly.
19.
Collecting, compiling, and entering data from patient satisfaction surveys.
20.
Prints lists, reports, labels, and tray tickets following established local procedures.
RESUME REMINDER: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, your resume must include the following information for each job listed:
- Job title
- Duties (be as detailed as possible)
- Month & year start/edn dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and grade, if applicable, for all Federal positions held
Please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
TRANSCRIPTS REMINDER: If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.