Veterans Health Administration Logo
Position Title
Health System Specialist
Agency
Veterans Health Administration
Announcement Number
CBSW-12747229-25-TJ Opens in new window
Open Period
Wednesday, June 11, 2025 to Thursday, June 12, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
Individual Occupational Requirements: The 0671 series requires specific education or experience to be met in order to be appointed into a position of this series. You must meet one of the pre-determined Education or Experience Individual Occupational Requirements listed below as set by Office of Personnel Management (OPM). (limit characters)
1. Do you meet the Individual Occupation Requirements for Health System Specialist? These requirements include
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2. MINIMUM QUALIFICATIONS GS-09: Carefully read the following descriptions below. Select the one response below that best describes your qualifications for this position at the GS-9 grade level. (Please ensure your resume/application supports the response that you select.) (limit characters)
3. MINIMUM QUALIFICATIONS GS-11: Carefully read the following descriptions below. Select the one response below that best describes your qualifications for this position at the GS-11 grade level. (Please ensure your resume/application supports the response that you select.) (limit characters)
4. MINIMUM QUALIFICATIONS GS-12: Do you possess at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-11) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Health System Specialist. Qualifying specialized experience is defined as progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. Thorough knowledge of the mission, organization, and program requirements of healthcare delivery systems. Pulls, isolates and manipulates data to identify root causes of a performance issue. Develops statistical models to measure successful of performance improvement actions. Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, Pareto charts. Facilitates, coaches, and trains audiences at all levels of the organizations. Employs Lean/Systems Redesign analysis techniques and methods. Certified as a Lean, Lean Six Sigma, or Six Sigma Black Belt. NOTE: Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. (limit characters)
SELECTIVE PLACEMENT FACTOR: This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to - and essential for - satisfactory performance of the job). Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
5. Selective Placement Factor: Certified as a Lean Yellow Belt (in VHA or ASQ).Has led two or more Lean Yellow Belt Projects with evidence of results documented in an A3 or QUITT. (limit characters)
6. Preferred Experience:

Has completed Lean Yellow Belt Training (in VHA or ASQ).Has led two or more PDSAs with evidence of results documented, ideally in QUITT.

Can analyze process data and present conclusions on trends and inflection points.

Has created a statistical process control chart for a program or project.
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Quality Ranking Factor: A quality ranking factor (QRF) is a knowledge, skill, or ability (KSA) that could be expected to enhance performance in a position but is not essential for satisfactory performance and focus on the level of proficiency the applicant brings to the position. QRFs could be expected to result in superior performance on the job. Applicants who possess this QRF may be ranked above those who do not, but no applicant will be rated ineligible for failure to possess a QRF. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
7. Quality Ranking Factor: Do you have experience as a TMS Administrator and experience with Statistical Analysis Software ?
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For each of the following questions, choose the statement that best describes your experience and/or training. (limit characters)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided. (limit characters)
8. Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvements efforts.
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9. Acts as the project lead for healthcare and operational improvement projects.
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10. Facilitates, coaches, and trains audiences at all levels of the organizations throughout the lifecycle of a performance improvement project.
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11. Organizes, directs, controls and coordinates group activities in a timely and effective manner.
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12. Analyze data and conduct background research on issues.
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13. Pulls, isolates and manipulates data to identify root causes of a performance issue.
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14. Develops statistical models to measure successful of performance improvement actions.
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15. Converts data into numerous formats using advanced statistical models including statistical process control charts, histograms, paretto charts, and many more.
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16. Defines a project scope and goals through a collaborative process with subject matter experts and leadership at the facility, service line or program, or unit level.
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17. Leads a team of subject matter experts through the project management process.
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18. Delivers classroom instruction.
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19. Leads project teams through designed brainstorming sessions to develop solutions towards a specific deliverable or goal during a project.
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20. Develops processes by consulting with subject matter experts in order to develop standard work.
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21. Develops control plans, communication plans, and risk management plans through closeout of the project.
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22. Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources.
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23. Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits.
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24. Plans and conducts studies directed at reducing errors.
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25. Identifies systems design problems that contribute to human errors.
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26. Identifies alternative systems and processes.
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27. Collects baseline information, identifies limitations in current systems, and discovers potential improvements.
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28. Develops statistical, graphical, and narrative reports, and communicates these studies to others.
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29. Develops local data metrics and dashboards to monitor projects in progress or performance benchmarks.
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30. Identifies projects critical to improving quality outcomes and maximize return on investment of utilized resources.
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31. Assesses (in terms of degrees) the success or failure in attaining program operational goals/objectives
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32. Incorporates recommendations for the resolution of problems.
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33. Prepares complete and fully documented studies for review of others.
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34. Instructs staff on implementation of guidelines and recommendations.
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35. Evaluates the quality of care and the efficiency of care processes.
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