Veterans Health Administration Logo
Position Title
Medical Records Technician (ROI)
Agency
Veterans Health Administration
Announcement Number
CBTE-12747858-25-AS Opens in new window
Open Period
Wednesday, June 11, 2025 to Monday, June 23, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Do you claim Veterans’ Preference? (limit characters)
2. Are you willing to accept the working conditions as indicated in the announcement? (limit characters)
3. Are you willing to accept the conditions of employment as indicated in the announcement? (limit characters)
4. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English? (limit characters)
If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application. (limit characters)
5. Are you a current permanent Federal employee from an agency other than Department of Veterans Affairs?

To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form.
(limit characters)
Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
(limit characters)
Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
(limit characters)
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
BASIC REQUIREMENTS: To qualify for this position, you must meet the Basic Requirements as well as any additional grade-level qualification requirements. Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.

NOTE: Candidates meeting the basic requirements below will qualify for the GS-04 level.

FAILURE TO RESPOND TO THESE QUESTIONS WILL RESULT IN AN INELIGIBLE RATING. YOUR RESUME MUST SUPPORT THE RESPONSES YOU SELECT.
(limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Basic Requirements - Experience and/or Education:
  • Experience: One year of creditable experience that indicates knowledge of medical terminology and general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT (ROI) work.
OR,
  • Education:  An associate's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
OR,
  • Experience/Education Combination: Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements. The following experience and educational/training substitutions are appropriate for combining education and creditable experience:
    • Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management courses.
    • Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the Armed Forces or the U.S. Maritime Service under close medical and professional supervision. The training program may be substituted on a month for-month basis for up to six months of experience provided the training program included courses in anatomy and physiology, and health record techniques and procedures.
Do you meet one of the following requirements above?
(limit characters)
Grade Determination: Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. Grade Requirement GS-04 Level: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Please select the response that best reflects your level of experience and/or education that you possess which demonstrates your ability to perform the work of a Medical Records Technician (ROI) at the GS-04 grade level or equivalent pay band in the Federal Service. 

For a Medical Records Technician (ROI), GS-4

Experience or Education. None beyond basic requirements

Do you meet the above requirements?
(limit characters)
3. Grade Requirement GS-05 Level: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Please select the response that best reflects your level of experience and/or education that you possess which demonstrates your ability to perform the work of a Medical Records Technician (ROI) at the GS-05 grade level or equivalent pay band in the Federal Service.
  • Experience: One year of creditable experience equivalent to the next lower grade level (GS-04). Qualifying GS-04 MRT (ROI) grade level equivalent experience includes, but are not limited to: receives and validates authorization forms and requests for information, and prioritizes requests per policies and regulations; uses various computer applications to track and releases all authorized ROI requests; processes and releases health information to authorized first- and third-party requestors; initiates and maintains the accounting of disclosure for all records disclosed from  a Privacy Act system of records; ensures compliance with policies, procedures, laws, and regulations governing privacy and release of information.
OR,
  • Education: Successful completion of a bachelor's degree from an accredited college or university recognized by the U.S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy and physiology, legal aspects of health care, and introduction to health records).
AND 
  • Demonstrated Knowledge, skills, and abilities (KSAs): In addition to the criteria listed above, you must demonstrate all of the following KSAs:
    1. Ability to utilize health information technology and various office software products utilized in MRT (ROI) positions (e.g., the electronic health record, release of information systems, etc.).
    2. Knowledge of health record documentation guidelines and processes for disclosing protected health information.
    3. Ability to manage priorities and coordinate work in order to complete duties within required timeframes, and the ability to follow-up on pending issues.
    4. Knowledge of policies, procedures, laws, and regulations governing privacy and release of information.
    5. Ability to communicate with individuals from various backgrounds to obtain the desired effect or gaining information by establishing rapport.
Do you meet the above requirements?
(limit characters)
4. Grade Requirement GS-06 level: In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates. Please select the response that best reflects your level of experience that you possess which demonstrates your ability to perform the work of a Medical Records Technician (ROI) at the GS-06 grade level or equivalent pay band in the Federal Service. 
  • Experience: One year of creditable experience equivalent to the next lower grade level (GS-05). Qualifying GS-05 MRT (ROI) grade level equivalent experience includes, but are not limited to: receives guidance from more experienced staff members for complex release of information procedures; receives and validates authorization forms and requests for information and prioritize requests according to policies and regulations; utilizes various computer applications to track and release all authorized release of information requests; processes and releases health information to authorized first- and third-party requestors; initiates and maintains accounting of disclosure for all records disclosed from a Privacy Act system of records; communicates with internal and external stakeholders to provide technical expertise regarding the release of information process; ensures compliance with policies, procedures, laws, and regulations governing privacy and release of information.
AND 
  • Demonstrated Knowledge, skills, and abilities (KSAs) Knowledge, Skills and Abilities (KSAs): In addition to the criteria listed above, you must demonstrate all of the following KSAs:
    1. Knowledge of the laws and regulations related to the authorization and disclosure of health information (e.g., Privacy Act, Freedom of Information Act, Health Insurance Portability and Accountability Act (HIPAA), and 38 U.S.C. § 7332, Confidentiality of Certain Medical Records).
    2. Ability to apply health record documentation guidelines and processes to navigate efficiently through the paper and/or electronic health record to locate, assemble, and disclose protected health information.
    3. Ability to apply policies, procedures, laws, and regulations governing privacy and release of information to process requests for release of information.
    4. Ability to research and solve difficult questions related to release of health information in an accurate and timely manner.
Do you meet the above requirements?
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SF-50 ReminderIf you are a current and permanent federal employee an SF-50 (Notification of Personnel Action) showing your eligibility must be submitted with your application materials.
  1. Most recent SF-50 if you are a current and permanent federal employee:
    • An SF-50 showing your eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the calendar year, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates eligibility.
(limit characters)