- Position Title
- Health System Specialist
- Agency
- Veterans Health Administration
- Announcement Number
- CBSU-12750051-25-NW Opens in new window
- Open Period
- Monday, July 14, 2025 to Wednesday, July 23, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Do you claim Veterans’ Preference?
2.
Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
3.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
4.
Are you a former employee of the Department of Veterans Affairs who:
• formerly occupied a career or career conditional position at the VA within the preceding two years before applying for reemployment at VA; AND,
• voluntarily departed such position, or was subject to a reduction in force, and had a satisfactory performance record while occupying such position; AND,
• since departing VA has maintained licensing requirements, related to the position, if any, and gained skills, knowledge, or other factors related to the position; AND,
• possesses at least one year of specialized experience equivalent to the next lower grade level of the position sought?
Appointment under this authority is exempt from competitive examining procedures and Veteran's preference.
To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 that demonstrates you meet the requirements outlined in P.L. 115-46, VA Choice and Quality Employment Act of 2017, section 204.
• formerly occupied a career or career conditional position at the VA within the preceding two years before applying for reemployment at VA; AND,
• voluntarily departed such position, or was subject to a reduction in force, and had a satisfactory performance record while occupying such position; AND,
• since departing VA has maintained licensing requirements, related to the position, if any, and gained skills, knowledge, or other factors related to the position; AND,
• possesses at least one year of specialized experience equivalent to the next lower grade level of the position sought?
Appointment under this authority is exempt from competitive examining procedures and Veteran's preference.
To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 that demonstrates you meet the requirements outlined in P.L. 115-46, VA Choice and Quality Employment Act of 2017, section 204.
5.
Are you a student and recent graduate of a qualifying educational institution who is:
(1) employed in a qualifying internship or fellowship program at the Department of Veterans Affairs; or
(2) employed in the Department of Veterans Affairs in a volunteer capacity and who are performing substantive duties comparable to those of individuals in an internship or fellowship program and who meet the required number of hours for conversion; or
(3) employed in the Department of Veterans Affairs under a contract or agreement with an external nonprofit organization and who are performing substantive duties comparable to those of individuals in an internship or fellowship program; or
(4) in receipt of Post 9/11 Educational Assistance under chapter 33 of title 38, United States Code (U.S.C.);
Appointment under this authority is subject to Veteran's preference requirements.
To verify your eligibility, you must provide documentation that demonstrates you meet the requirements outlined in P.L. 115-46, VA Choice and Quality Employment Act of 2017, section 206. Such documentation may include:
Education - a copy of your latest transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation.
Employment/Volunteerism - a copy of your Standard Form 50, letter from employer, non-profit agency, etc.
Educational Benefits - a copy of the Post 9/11 Educational Assistance benefit award letter, letter of completion of the Chapter 33 program, etc.
(1) employed in a qualifying internship or fellowship program at the Department of Veterans Affairs; or
(2) employed in the Department of Veterans Affairs in a volunteer capacity and who are performing substantive duties comparable to those of individuals in an internship or fellowship program and who meet the required number of hours for conversion; or
(3) employed in the Department of Veterans Affairs under a contract or agreement with an external nonprofit organization and who are performing substantive duties comparable to those of individuals in an internship or fellowship program; or
(4) in receipt of Post 9/11 Educational Assistance under chapter 33 of title 38, United States Code (U.S.C.);
Appointment under this authority is subject to Veteran's preference requirements.
To verify your eligibility, you must provide documentation that demonstrates you meet the requirements outlined in P.L. 115-46, VA Choice and Quality Employment Act of 2017, section 206. Such documentation may include:
Education - a copy of your latest transcript; statement from the institution's registrar, dean, or other appropriate official; or equivalent documentation.
Employment/Volunteerism - a copy of your Standard Form 50, letter from employer, non-profit agency, etc.
Educational Benefits - a copy of the Post 9/11 Educational Assistance benefit award letter, letter of completion of the Chapter 33 program, etc.
6.
Are you a veteran who separated from active duty under honorable conditions AND you:
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
- have a rating by the Department of Veterans Affairs showing a compensable service-connected disability of 30% or more; OR,
- retired from active military service with a service-connected disability rating of 30% or more?
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. You must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
7.
Were you employed overseas as an Appropriated Fund employee AND did you:
For more information, review USAJOBS Former Overseas Employees resources.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
- complete 52 weeks of creditable overseas service in an appropriated fund position(s) as a family member during the time you accompanied a sponsor officially assigned to an oversea area; AND,
- receive a fully successful or better (or equivalent) performance rating: AND,
- return to the United States to resume residence less than 3 years ago?
For more information, review USAJOBS Former Overseas Employees resources.
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50, and performance appraisal.
8.
Are you the spouse of a current or former member of the Armed Forces? In accordance with revised 5 U.S.C. 3330d(b), the head of an agency may now appoint noncompetitively: the spouse of a member of the armed forces on active duty, the spouse of a 100 percent disabled member of the armed forces, or the spouse of a deceased member of the armed forces.
Active Duty Spouse
Active Duty Spouse
- Includes all spouses of members of the armed forces on active duty.
- Spouses do not have to relocate with active duty spouse.
- The military member was retired under Chapter 61 of title 10, United States Code with a 100% disability rating from the military; or
- Was released from active duty and has a disability rating of 100% from the Department of Veterans' Affairs or the military department.
- As the military spouse, you may be eligible if the military member was killed while on active duty (it does not have to be combat related), and you have not remarried.
To verify your eligibility, submit the following applicable documents:
- Documentation verifying marriage: (i.e., marriage license, certificate or other government issued document certifying marriage to your military spouse or veteran.)
- A copy of your spouses active-duty military orders.
- DD-214: Certificate of release or discharge from active duty (Military spouses of 100% disabled separated or retired veterans and widows or widowers, who are not remarried, of military service members who were killed on active duty.)
- DD 1300: Report of Casualty (Military spouses who are widows and widowers, and are not remarried, of military service members who were killed on active duty.)
- Veterans Affairs Benefit Documentation of Deceased or Disabled Veteran.
For more information, review USAJOBS Military Spouses resources
9.
Are you a current or former federal employee displaced from the agency hiring for this position? If yes, confirm:
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- your grade is equivalent to or below the grade level of the vacancy; AND,
- your last performance rating of record is at least fully successful or the equivalent.
For more information, review the USAJOBS Help Center.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice or a Proposed Removal/Separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
10.
Have you completed at least 1 year of continuous service immediately before separation from one or more nontemporary Foreign Service appointments; AND, your separation from a Foreign Service career-type appointment occurred in the last 3 years (individuals entitled to veteran's preference do not need to meet this 3-year requirement)?
-OR-
Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
-OR-
Are you a current or former limited non-career appointee with the Foreign Service and have at least 48 months of continuous service, a performance rating of satisfactory or better, and if a former employee, no more than a one year break in service since your qualifying appointment?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
-OR-
Have you completed at least 3 years of substantially continuous service under one or more nontemporary appointments in the Foreign Service immediately before separation from an unlimited, career-type appointment in that Service?
-OR-
Are you a current or former limited non-career appointee with the Foreign Service and have at least 48 months of continuous service, a performance rating of satisfactory or better, and if a former employee, no more than a one year break in service since your qualifying appointment?
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form 50 (SF-50) reflecting your nontemporary status. If you are outside of the 3-year requirement but are entitled to veteran's preference, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service.
11.
Are you a current or former federal employee displaced from a position in a federal agency other than the Department of Veterans Affairs? If yes, confirm:
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
- you are located in the same local commuting area of the vacancy; AND,
- you are applying to a position that is at or below the grade level of the position from which you were or will be separated; AND,
- you are applying to a position that does not have greater promotion potential than the position from which you were or will be separated; AND,
- your last performance rating of record is at least fully successful or the equivalent.
To verify your eligibility, you must submit supporting documentation such as a Reduction in Force (RIF) separation notice to include your latest performance rating (if the notice does not have this information included, you must submit a copy of your most recent performance appraisal) and a copy of your latest Notification of Personnel Action, Standard Form 50.
12.
Are you a current or former employee of a land management agency (Forest Service; Bureau of Land Management; National Park Service; Fish and Wildlife Service; Bureau of Indian Affairs; or Bureau of Reclamation) who:
• was originally hired to a time-limited position under a competitive appointment; AND,
• served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; AND,
• performed at an acceptable level of service during each period of service; AND,
• if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing?
To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) and performance appraisal that demonstrates you meet the requirements outlined in the 5 U.S.C. 9602.
• was originally hired to a time-limited position under a competitive appointment; AND,
• served one or more time-limited appointments at a land management agency for a period totaling more than 24 months without a break in service of two or more years; AND,
• performed at an acceptable level of service during each period of service; AND,
• if no longer employed by the land management agency, have been separated for no more than two years, and departed that position in good standing?
To verify your eligibility, you must provide a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) and performance appraisal that demonstrates you meet the requirements outlined in the 5 U.S.C. 9602.
13.
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past twelve months?
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
-OR-
Are you a former Peace Corps volunteer or VISTA member who has completed your service within the past 36 months and is requesting an extension of your non-competitive eligibility due to your military service, status as a full-time student or other experience related to this position?
-OR-
Are you a current or former Peace Corps employee who has completed at least 36 months of continuous service and has been separated from the Peace Corps for less than three years?
To verify your eligibility, you must submit a copy of your description of service or other proof of non-competitive eligibility. If you are a former Peace Corps volunteer or VISTA member who is requesting an extension of your non-competitive eligibility, please also provide the necessary documentation to support your request.
14.
Are you a current Federal employee in the excepted service in an agency covered by an Interchange Agreement with at least one year of service in that position?
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
For more information, review Interchange Agreements with Other Merit Systems.
-OR-
Are you a current:
• Postal Career Service Employee;
• Postal Rate Commission Employee;
• Government Accountability Office (GAO) Employee; or,
• Administrative Office of the U.S. Courts Employee?
For more information, review Miscellaneous Authorities Not Regulated By U.S. Office of Personnel Management.
To verify your eligibility, you must submit a copy of your Notification of Personnel Action, Standard Form (SF-50) reflecting your status.
15.
Do you have an intellectual disability, severe physical disability, or psychiatric disability that qualifies you for Schedule A Disability appointments?
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist, certifying your documented disability and eligibility under Schedule A.
For more information, review USAJOBS Individuals with Disabilities resources.
To verify your eligibility, you must provide appropriate medical documentation, i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist, certifying your documented disability and eligibility under Schedule A.
16.
Do you have prior Career or Career-Conditional Service with the Federal Government? If so, you may be eligible for reinstatement.
To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:
To verify your eligibility, you must submit a copy of your separation Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your separation SF-50 (or equivalent personnel action form) must reflect:
- career or career-conditional (Tenure field box 24. is 1 or 2); AND,
- your status in the competitive service (Position Occupied field box 34. is 1).
- highest grade previously held (Grade or Level field box 18.)
17.
Are you currently employed as a civilian employee in the competitive service in a federal agency other than the Department of Veterans Affairs?
To verify your eligibility, you must submit a copy of your latest Notification of Personnel Action, Standard Form 50 (SF-50) or equivalent personnel action form reflecting your permanent, competitive status. Your SF-50 (or equivalent personnel action form) must reflect:
- career or career-conditional (Tenure field is 1 or 2); AND,
- your status is in the competitive service (Position Occupied field is 1)
18.
Are you a veteran whose latest discharge was under honorable conditions spouse, widow/widower, or parent of a veteran, AND you:
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. If applying as a spouse, widow/widower, or parent of a veteran eligible for derived preference you must provide acceptable documentation of your preference eligibility as outlined on the SF-15 form. *Note current Federal employees must also meet Time-in-Grade requirements.
- served three or more years of continuous active duty service in the military (NOTE: if released shortly before completing a 3-year tour, you are considered to meet the eligibility); OR,
- are entitled to veterans' preference; OR,
- are eligible for derived preference as a spouse, widow/widower, or parent of a veteran?
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of service which includes character of service. If applying as a spouse, widow/widower, or parent of a veteran eligible for derived preference you must provide acceptable documentation of your preference eligibility as outlined on the SF-15 form. *Note current Federal employees must also meet Time-in-Grade requirements.
19.
Are you a veteran who separated from active duty under honorable conditions AND you:
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
- recently separated (within the past 3 years); OR,
- are a disabled veteran; OR,
- served on active duty during a war, campaign or expedition; OR,
- received an Armed Forces Service Medal?
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a copy of your latest Certificate of Release or Discharge from Active Duty, DD-214 (copy indicating character of service) or other proof of your service which includes character of service. If claiming disability preference, you must also submit the disability letter from the Department of Veterans Affairs or Armed Service and the Application for 10-Point Veteran Preference, Standard Form 15.
20.
Are you an active duty service member expected to be discharged or released under honorable conditions within the next 120 days who will be eligible for Veterans' preference? You may eligible to apply through the Veterans Opportunity to Work (VOW) Act based on tentative preference.
To verify your eligibility, you must submit a "certification" on appropriate letterhead from your branch of service that certifies you are expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is signed. Note: If selected, prior to appointment you will be required to provide your DD-214 and/or other supporting documentation to verify that you are eligible for Veterans' preference.
For more information, review USAJOBS Veterans resources.
To verify your eligibility, you must submit a "certification" on appropriate letterhead from your branch of service that certifies you are expected to be discharged or released from active duty service under honorable conditions not later than 120 days after the date the certification is signed. Note: If selected, prior to appointment you will be required to provide your DD-214 and/or other supporting documentation to verify that you are eligible for Veterans' preference.
For more information, review USAJOBS Veterans resources.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
2.
I authorize my application information being shared with hiring managers for similar positions. I understand this option may not result in further consideration for additional positions nor will it impact my application for this announcement.
3.
A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.
Do you possess a current and valid state-issued driver's license?
Do you possess a current and valid state-issued driver's license?
4.
Please provide your driver's license number, issuing state and expiration date. Reminder - Do not include a copy of your license; if referred for interview it may be requested at that time.
Assessment 1
Thank you for your interest in the Health System Specialist position with the Federal government. The assessment part of the questionnaire includes questions about basic requirements, minimum qualifications, and knowledge, skills, and abilities related to this position. Your responses to the following questionnaire will be verified against all uploaded documents for this vacancy announcement. Failure to provide supporting information and/or documentation may result in a lower score or even being rated as ineligible for the position.
Select “Yes” or “No” to the following question(s).
1.
Do you have one year (52 weeks) specialized experience equivalent to the GS-11?
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: executing the health care system's mission with cross coverage communication spanning across the triad of clinical leaders and all members of administrative services to ensure the inclusivity of the clinic and the overall implementation of health care system's mission; adherence to designated policies and procedures; ability to deal with new, unusual and ongoing changes; ability to coordinate activities with other programs, and effectiveness in interpersonal relationships.
OR
Applicants may substitute education for the experience required for the GS-11 level. Must have successfully completed one full year of graduate education (18 semester hours or equivalent), or an internship in course matter with a major that included courses directly related to the work of the Health Technician position. Must have successfully completed one full year of graduate education (18 semester hours or equivalent), or an internship in course matter with a major that included courses directly related to the work of the Health Technician position.
OR
Applicants may also combine education and experience to qualify at the GS-11 level. Must have an equivalent combination of related graduate level education and specialized experience to meet the total experience requirement.
You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: executing the health care system's mission with cross coverage communication spanning across the triad of clinical leaders and all members of administrative services to ensure the inclusivity of the clinic and the overall implementation of health care system's mission; adherence to designated policies and procedures; ability to deal with new, unusual and ongoing changes; ability to coordinate activities with other programs, and effectiveness in interpersonal relationships.
OR
Applicants may substitute education for the experience required for the GS-11 level. Must have successfully completed one full year of graduate education (18 semester hours or equivalent), or an internship in course matter with a major that included courses directly related to the work of the Health Technician position. Must have successfully completed one full year of graduate education (18 semester hours or equivalent), or an internship in course matter with a major that included courses directly related to the work of the Health Technician position.
OR
Applicants may also combine education and experience to qualify at the GS-11 level. Must have an equivalent combination of related graduate level education and specialized experience to meet the total experience requirement.
2.
Do you have one year (52 weeks) specialized experience equivalent to the GS-12?
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: in-depth knowledge of healthcare administration, continuously quality improvement; highly developed skill in applying advanced qualitative and quantitative techniques in order to perform thorough management analysis of current and projected diagnostic service programs; extensive knowledge of the unique characteristics of the specific health care delivery system served; comprehensive knowledge of broad agency administrative practices such as control practices, office processes, regulations and rules in keeping with senior management decision makers affecting the administration and delivery of healthcare resources; communicate orally and in writing with a variety of individuals to obtain and provide information, to write standard operating procedures and other informational papers, to develop and provide training, and to articulate a wide range of issues so Service Management, and senior leadership.
You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: in-depth knowledge of healthcare administration, continuously quality improvement; highly developed skill in applying advanced qualitative and quantitative techniques in order to perform thorough management analysis of current and projected diagnostic service programs; extensive knowledge of the unique characteristics of the specific health care delivery system served; comprehensive knowledge of broad agency administrative practices such as control practices, office processes, regulations and rules in keeping with senior management decision makers affecting the administration and delivery of healthcare resources; communicate orally and in writing with a variety of individuals to obtain and provide information, to write standard operating procedures and other informational papers, to develop and provide training, and to articulate a wide range of issues so Service Management, and senior leadership.
3.
Do you meet the following IOR requirements?
Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
OR
Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration.
OR
Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following:
- Missions, organizations, programs, and requirements of health care delivery systems;
- Regulations and standards of various regulatory and credentialing groups; and
- Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement.
- Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements;
- Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and
- Oversight by an experienced health system administrator with periodic evaluation of the individual's progress and appropriate adjustment of the training program.
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
4.
Coordinates with user groups and support services such as Engineering, Biomed, OI&T to devise scope of work, independent government cost estimates, and other documentation necessary for contract preparation and modification.
5.
Position develops position papers and decision documents representing the position of the organization on a variety of complex and sensitive issues such as the quality or timeliness of Veteran care issues within the system, through Congressional interests, etc.
6.
Independently develops, plans, issues, and implements policies and procedures to comply with directives and manage administrative and personnel functions.
7.
Oversees and facilitates the administrative management for the respective site under the Assistant Director of the South.
8.
Reviews and evaluates guidance on various functions and procedures, identifies problem areas, and implements or recommends actions to improve procedures and increase efficiency, eliminate problems, and conform to policy requirements.
9.
The incumbent will be required to be certified a Level 1 Contracting Officer Representative (COR) and progress to a level 2 within one year and level 3 within 2 years and maintain certification by completing yearly continuing education.
10.
COR, and will assist in the initiation and preparation of procurements to secure adequate resources to facilitate operations, which may include determining appropriate costs, performing costs analysis, soliciting bids, writing sole source justifications, and communicating both orally and in writing with vendors/contractors.
11.
The position aids in the management of procurement for the Assistant Director of the South's Office. As such, the incumbent will manage procurement requests, including preparing acquisition packages, evaluating proposals for work, acting as a Contracting Officer's Representative (COR), and maintaining procurement records.
12.
The position will manage procurements of varying degrees of complexity, ranging from Government Purchase Card utilization to regular interface with the Network Contracting Office. As directed, may assist in the preparation and review of purchase orders for supplies and non-expendable property such as equipment. The position will need to control purchasing and use of supplies.
13.
Perform quality management activities, which are designed to improve quality of transaction procession, customer service activities or other procedures and performance improvement monitoring and other service related performance measures
14.
Demonstrate extreme professionalism and tact when dealing with both internal and external customers and must display tact and diplomacy to elicit the purpose/nature of the contact and to make judgmental decisions on how to best provide the customer (internal and external) with resolution.
15.
They are solely responsible for the contact, communication and resolution for any and all concerns and complaints directed at both VA ECHCS with regard to any subcategory that falls under their clinics site of care.
16.
Provide professional and clerical advice, support and assistance to all customers with a view to accomplish the mission of the Assistant Director of the South's Office and the Medical Center. Consults with respective staff and/or personnel on progress in taking corrective action.
17.
Assists in preparation for various visits such as Joint Commission, Inspector General, DHEC, etc. Attend meetings with site team members along with the Assistant Director of the South, often times covering for the Assistant Director of the South and representing health care system leadership.
18.
Contacts and engages frequently with staff at all levels of the outpatient clinic to facilitate the work of the clinic/office related to a variety of operations-focused assignments and projects initiated by senior leadership or program offices.
19.
Serves as the principal advisor to personnel on administrative management program issues.
20.
Incumbent will serve as the responsible contact for leading the projects from initiation to completion. He/she will have to present to senior leadership.
21.
The incumbent will represent leadership should there be concerns externally and internally with the site of care and will address all concerns in a timely and respectful manner. The incumbent is responsible for communicating to all stakeholders and acts as the leadership point of contact.
22.
Uses own initiative in developing procedures, which will increase the general flow of information and overcome bottlenecks in the administrative process.
23.
Takes a leadership role in maintaining all current documents necessary to meet the requirements of external reviews for the VA. Ensure that the respective site meets accreditation standards for Joint Commission.
24.
Incumbent manages building services and is responsible for cleaning, maintenance and repair of all space, utility and real property, personal property (equipment, furniture, etc.), grounds and parking in accordance with lease terms.
25.
Incumbent is responsible for all aspects of Space Management for assigned facilities. This includes but is not limited to tracking and maintaining space allocation in the Capital Asset Inventory as well as facilitating Space Committee requests and executing decisions.
26.
The incumbent serves as the Environment of Care representative and coordinates with the occupational safety and health, patient safety, and other offices and committees on behalf of the facilities assigned.
27.
Serves as the facility manager and acts as primary go-between with the individual service leaders at the respective facility, the leasing contracting officer, and the building lessor/owner.
28.
Responsible for obtaining and maintaining accurate electronic building drawing files, and updating those files via internal or external resources as changes and modifications occur.
29.
Incumbent authorizes work or delivery of supplies and materials, interpretation of terms and conditions of contracts, recommends deviations in contracts and monitors contract compliance to ensure both support services as well as lease agreements are carried out in an effective and efficient manner.
30.
Applies a level of technical understanding and/or research on building codes and standards (National Fire Protection Association/NFPA, The Joint Commission/TJC, VA Technical Information Library, etc.) to identify potential deficiencies and ensure compliance.
31.
Serves as the lead and oversees execution and implementation of all lease modifications and supplemental agreements in accordance with the user requirements. Coordinates and executes such changes when requested and approved by user groups or program offices.
32.
As COR, and in conjunction with the contracting officer, the incumbent is overall responsible for the creation, implementation, and enforcement of assigned leases.
33.
Reviews financial reports and resolves discrepancies with the appropriate accounting office.
34.
Provides advice to management and program personnel on budgetary and finance issues.
35.
Assists with budget formulation, justification, and execution; financial management; and financial reporting.
36.
Monitors balances and status of projects, and recommends and justifies reprogramming of funds as needed.
37.
Manages budget formulation and execution for a changing budget of administrative expenses involving different funding sources. Reviews office needs to plan and develop budget data and justification for review and approval.
38.
Participate in the planning for budgeting needs and financial management for the Assistant Director of the South's Office. Assists with budget formulation, justification, and execution; financial management; and financial reporting.
39.
Conduct analytical studies on particular operational processes, issue topics, or related special projects. These studies may require study planning, statistical measurement, data analysis, and report preparation and development
40.
Participates in regular meetings with leadership and other senior leadership to address administrative management issues, resolve problems, and provide recommendations for correcting or improving processes and programs.
41.
Analyzes and evaluates problems, makes recommendations, and devises solutions to systems administration, training management, publication management, and data management within the division.
42.
Compiles information prepares administrative reports for management briefing and sharing with work groups. Provides full staff assistance on administrative matters.