- Position Title
- Program Analyst
- Agency
- Veterans Health Administration
- Announcement Number
- CBCU-12750111-25-HA Opens in new window
- Open Period
- Friday, June 13, 2025 to Monday, June 23, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1.
Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of education and/or experience that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience and education are subject to verification by investigation. You may be asked to provide specific examples or documentation of experience or education as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task.
1.
Specialized Experience GS-11:
To qualify for a GS-0343-11 Program Analyst, you must possess the following:
Experience: At least one (1) year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled.
Examples of specialized experience include but are not limited to: the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness, efficiency and basic budgetary and financial management principles and techniques as they relate to long range planning of programs and objectives.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related to the position.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education at the Ph.D. level.
INSTRUCTIONS: Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the duties of the GS-11 Management Analyst position
To qualify for a GS-0343-11 Program Analyst, you must possess the following:
Experience: At least one (1) year of specialized experience equivalent to at least the next lower grade (GS-9) in the normal line of progression for the occupation in the organization that equipped you with the knowledge, skills, and abilities to perform successfully the duties of the position, and that is in or related to the work of the position to be filled.
Examples of specialized experience include but are not limited to: the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness, efficiency and basic budgetary and financial management principles and techniques as they relate to long range planning of programs and objectives.
OR,
Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related to the position.
OR,
Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education at the Ph.D. level.
INSTRUCTIONS: Select the one statement that best describes the education and/or experience that you possess that demonstrates your ability to perform the duties of the GS-11 Management Analyst position
The following section evaluates your knowledge, skills and abilities to perform the duties of this position.
For each task below, choose the statement from the list below that best describes your experience and/or training. Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
For each task below, choose the statement from the list below that best describes your experience and/or training. Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
For each item, select the one response that most accurately describes your current level of experience and capability using the scale below.
2.
Manage clinical access profiles for medical center or equivalent facility.
3.
Track workload capture, patient scheduling, insurance billing and provider performance requirements.
Track workload capture, patient scheduling, insurance billing and provider performance requirements.
4.
Interpret higher level law and policy and apply to and develop conforming local regulations and standards.
5.
Ensure profiles comply with clinic access principles and meet applicable workload and directive mandates.
6.
Establish and manage communication plans between clinical providers and administrative staff.
7.
Participate and assists in higher level projects and task forces to problem solve and implement directives to improve service delivery.
8.
Assess design of clinic structures to best meet provider and patient needs.
9.
Assess design of clinic structures to best meet provider and patient needs.
10.
Ensures appointment reminder systems functions as designed.
11.
Develops and implements training plans for facility staff for proper education on clinical profiles and scheduling policies.
12.
Manages quality assurance efforts to ensure programs are meeting parameters and requirements.
13.
Retrieves and analyzes data for validation and compliance with inspection requirements.
14.
Investigates complaints from internal and external customers related to clinic profiles setups and resolves or escalates as needed.
15.
Coordinates with Informatics Team for development and management of data systems used for tracking and allowing for data driven decision making.