- Position Title
- Health Tech (Dietetic) - Food Service Customer Support
- Agency
- Veterans Health Administration
- Announcement Number
- CAZP-12750256-25-CJ Opens in new window
- Open Period
- Thursday, June 12, 2025 to Monday, June 23, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Preferences
1.
Which of the following items describes your current or recent (within the last five years) political appointee service?
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
Your resume must be submitted in English and include the following information for each job listed:
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held
- Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001).
Assessment 1
Select the appropriate answer to each of the following questions based on your current level of experience and/or education that demonstrates your ability to perform the duties of this position. When answering the questionnaire, remember that your experience is subject to verification by investigation. You may be asked to provide specific examples or documentation of experience as proof to support your answers, or you may be required to verify a response by a practical demonstration of your claimed ability to perform a task. We cannot make assumptions regarding your qualifications.
Select “Yes” or “No” to the following question(s).
1.
CITIZENSHIP: Are You a United States Citizen?
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
2.
ENGLISH PROFICIENCY: In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English.
Are you proficient in basic written and spoken English?
Are you proficient in basic written and spoken English?
3.
MINIMUM QUALIFICATION REQUIREMENTS: Select the ONE statement below that best describes your experience and/or education to meet the minimum requirements for this position. Please refer to the Qualifications and Duties sections of this announcement for detailed information.
For this Health Technician (Dietetic), GS-640-03 ENTRY LEVEL position, I have:
For this Health Technician (Dietetic), GS-640-03 ENTRY LEVEL position, I have:
4.
MINIMUM QUALIFICATION REQUIREMENTS: Select the ONE statement below that best describes your experience and/or education to meet the minimum requirements for this position. Please refer to the Qualifications and Duties sections of this announcement for detailed information.
For this Health Technician (Dietetic), GS-640-04 position, I have:
For this Health Technician (Dietetic), GS-640-04 position, I have:
5.
MINIMUM QUALIFICATION REQUIREMENTS: Select the ONE statement below that best describes your experience and/or education to meet the minimum requirements for this position. Please refer to the Qualifications and Duties sections of this announcement for detailed information.
For this Health Technician (Dietetic), GS-640-05 position, I have:
For this Health Technician (Dietetic), GS-640-05 position, I have:
Knowledge Skills and Abilities: For each task in the following groups:
- Food Service
- Patient Care
- Customer Service (Clerical/Technical)
- Computer Skills
Food Service: The following statements pertain to Food Service (Knowledge of preparing and serving food for consumption.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
6.
Food Service: Handles patient meal service orders.
7.
Food Service: Advises supervisor of any special orders or changes needed that may impact food production, including instances when substitutions are needed due to food preferences.
Patient Care: The following statements pertain to Patient Care (Knowledge of direct patient care techniques, including activities of daily living (ADLs), ambulating patients, infection control, and emergency response; uses appropriate safety precautions.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
8.
Patient Care: Collaborates with Dietitians regarding food/drug interactions and notifies clinical staff of potential issues.
9.
Patient Care: Follows policies and procedures for patient feeding, including but not limited to missed patient meals, late tray requests, patient meal ordering, and adherence to prescribed therapeutic diet.
10.
Patient Care: Triages calls from inpatient/outpatient clinics and procedure areas related to patient meal/nourishments.
Customer Service (Clerical Technical): The following statements pertain to Customer Service (Works and communicates with clients and customers (e.g., any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
11.
Customer Service (Clerical Technical): Assists patients in selection of the proper foods according to their individual diet.
12.
Customer Service (Clerical Technical): Takes appropriate action to maximize patient satisfaction with meal service.
13.
Customer Service (Clerical Technical): Answers questions and provides information about menu and food items.
Computer Skills: The following statements pertain to Computer Skills (Uses computers, software applications, databases, and automated systems to accomplish work.)
Select the one statement that most accurately describes your training and experience carrying out each task using the scale provided.
14.
Computer Skills: Enters meal orders into a computerized system.
15.
Computer Skills: Retrieves computerized information/printouts to assist with tray and/or nourishment assembly.
16.
Computer Skills: Collecting, compiling, and entering data from patient satisfaction surveys.
17.
Computer Skills: Prints lists, reports, labels, and tray tickets following established local procedures.
TRANSCRIPT REMINDER: If you are basing your qualifications on education (or a combination of education and experience) or if the position requires a college education to qualify, you must submit a copy of your transcripts with your application.
RESUME REMINDER: Your resume must include the following information each job listed:
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
- Job title Duties (be as detailed as possible)
- Month & year start/end dates (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Series and Grade, if applicable, for all Federal positions you have held.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications.
18.
CERTIFICATION: I certify that, to the best of my knowledge and belief, all the information included in this questionnaire is true, correct, and provided in good faith. I understand that if I make an intentional false statement, or commit deception or fraud in this application and its supporting materials, or in any document or interview associated with the examination process, I may be fined or imprisoned (18 U.S.C.1001); my eligibilities may be cancelled; I may be denied an appointment; or I may be removed and debarred from Federal service (5 C.F.R. part 731). I understand that any information I give may be investigated and that responding "No" or providing no response to this item will result in my not being considered for this position.