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Position Title
Health Technician (Telehealth Clinical) Advanced
Agency
Veterans Health Administration
Announcement Number
CBTC-12766444-25-EKS Opens in new window
Open Period
Wednesday, July 16, 2025 to Wednesday, July 23, 2025
For preview purposes only. To apply, please return to the USAJOBS announcement and click the Apply button.
Eligibilities
1. Are you currently employed by the Department of Veterans Affairs?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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2. Are you an employee of the facility indicated for this position?
This includes: Career/Career Conditional or Excepted Service (i.e. Canteen, Hybrid, Title 38, etc. and meets interchange agreement requirements). This does not include temporary, term or temporary intermittent.

To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50).  Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met (if applicable) and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted).  Please be aware that award SF-50's do not always include this pertinent information.
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3. Are you willing to undergo a pre-employment physical? (limit characters)
4. In accordance with 38 U.S.C. 7402(d), No person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Are you proficient in basic written and spoken English? (limit characters)
5. A current, valid state-issued Driver's License is required for this position. NOTE: We cannot accept photographs, therefore; please do not submit a copy of your license with your application package. If an interview is requested, you will be required to provide a copy of your current, valid state-issued Driver's License.

Do you possess a current and valid state-issued driver's license?
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Preferences
1. Which of the following items describes your current or recent (within the last five years) political appointee service?

If you responded yes to any of the items below, you will need to include a SF-50 specifying your prior service.
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Your resume must be submitted in English and include the following information for each job listed:
  • Job title Duties (be as detailed as possible)
  • Month & year start/end dates (e.g. June 2007 to April 2008)
  • Full-time or part-time status (include hours worked per week)
  • Series and Grade, if applicable, for all Federal positions you have held
  • Please be aware that your answers will be verified against information provided on your resume. Be sure that your resume clearly supports your responses to all of the questions by addressing your work experience in detail.
Recommended: Even though we do not require a specific resume format, your resume must be clear so that we are able to fully evaluate your qualifications. To ensure you receive appropriate consideration, please list the duties you performed under each individual job title. If we are unable to match your experiences with the positions held, you may lose consideration for this vacancy. We cannot make assumptions regarding your qualifications. Do not include a photograph or video of yourself, or any sensitive information (age, date of birth, marital status, protected health information, religious affiliation, social security number, etc.) on your resume or cover letter. We will not access web pages or encrypted, and digitally signed documents linked on your resume or cover letter to determine your qualifications.
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By submitting your application, you are certifying, to the best of your knowledge and belief, all the information submitted by you with your application for employment is true, complete, and made in good faith, and that you have truthfully and accurately represented your work experience, knowledge, skills, abilities and education (degrees, accomplishments, etc.). The information you provide as part of your application may be investigated. You are also certifying, and acknowledging, that misrepresenting your experience or education, or providing false or fraudulent information in, or with your application, may affect your eligibility for appointment and/or continued employment. False or fraudulent statements may be punishable by fine or imprisonment (18 U.S.C. 1001). (limit characters)
Assessment 1
Thank you for your interest in the Health Technician (Telehealth Clinical) Advanced position with the Bay Pines VA Healthcare System. Please provide an answer to each question. Answering "no" or failing to respond to any of the questions below will result in an ineligible rating. (limit characters)
BASIC REQUIREMENTS (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
1. Experience and Education

Experience. One year of experience in a health care field that demonstrates the applicant's ability to perform the work or provides an understanding of the work such as but not limited to a medical or clinical assistant (or technician) or health technician;

Or,

Education*. Four academic years above high school leading to a bachelor's degree with courses related to the occupation;

Or,

Experience/Education Combination*. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. Examples are listed below:
  1. Six months of experience in the health care field and two years of education above high school that included at least six semester hours in health care related courses such as, biological science, surgical technician courses, nursing assistant or other courses related to the position; or an associate's degree in a health care related field; or,
  2. Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, or medical service specialists given by the U.S. Armed Forces.

*Note: If you are basing your qualification on education, you must submit transcript with application.

Do you meet the experience or education requirement above?
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GRADE REQUIREMENTS (limit characters)
Select “Yes” or “No” to the following question(s). (limit characters)
2. Health Tech (Telehealth Clinical) - Advanced - GS-7

Experience. One year of specialized experience equivalent to the next lower grade level (GS-6) which are: 
  • Comprehensive knowledge of computer systems and programs to perform a variety of tasks
  • Ability to communicate, consult, and interact with other members of the healthcare team, external relations, customer service and patient education
  • Ability to provide and receive guidance and technical direction
  • Ability to plan, organize, set priorities, work as a team member, and effectively complete assignments
  • Ability to read, interpret, and apply complex written instructions;
  • Knowledge of general clinical policies and procedures in a healthcare environment
  • Skills in the use of telehealth technologies for the facilitation of telehealth clinical encounters.

Note: Your resume must reflect your work experience related to the KSA questions.

Do you possess one year of specialized experience equivalent to the GS-6 grade level?
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3. Demonstrated Knowledge, Skills, and Abilities (KSAs) - GS-7

In addition to the experience above, the candidate must demonstrate all of the following KSAs.
  • Ability to use independent technical judgment to analyze, evaluate and resolve problems.
  • Knowledge of quality control and assurance procedures and principles of performance improvement.
  • Ability to function effectively between competing priorities.
  • Knowledge of proper maintenance and troubleshooting of telehealth equipment.
  • Ability to work with a team to provide technical guidance, plan, organize and coordinate activities of a health technician in order to effectively complete job duties of assignment such as distributing workload, monitoring the status and progress of work, monitoring accuracy of work.
  • Ability to assist in Health Technician (Telehealth Clinical) development, outcome management and strategic planning.
  • Ability to perform successful knowledge transfer regarding the use of telehealth technologies.

Are you able to meet the GS-7 grade level KSAs listed?
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Grandfathering Provision. All Health Technicians (Telehealth Clinical) employed in VHA in his occupation on the effective date of this qualification standard are considered to have met all qualification requirements for the title, series, and grade held. Please see announcement text for additional information. (limit characters)